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35 Reviews
Write a Review35 Reviews of Jose Rivera
May 25, 2024
Enjoyed the experience. All parties were polite and my car was completed in a timely manner. Great experience. Everything with the dealership was great. Don’t ever send a All parties were polite and my car was completed in a timely manner. Great experience. Everything with the dealership was great. Don’t ever send another survey with a requirement of word count to me. Will not complete it. More
Other Employees Tagged: David Hepler, Andy Camacho, Chris Vought, Ashley Gallant , JD Busby
April 17, 2024
Jose is amazing! He has the best customer service skills. He kept in communication while also coordinating the repair with my insurance company. He has the best customer service skills. He kept in communication while also coordinating the repair with my insurance company. More
April 12, 2024
This dealership was very honest, fair, and straightforward with their pricing. I am very satisfied with them. straightforward with their pricing. I am very satisfied with them. More
Other Employees Tagged: Charles Beyer, Andy Camacho
January 17, 2024
Excellent work and great job 10/10 Nice hospitality great worker they clean the car after they work on it they do their job and know what to do Thank you bmw of gainesville great worker they clean the car after they work on it they do their job and know what to do Thank you bmw of gainesville More
January 17, 2024
Excellent service at BMW Gainesville; knowledgeable staff, timely repairs, and a seamless overall experience. Highly recommended! staff, timely repairs, and a seamless overall experience. Highly recommended! More
Other Employees Tagged: David Hepler
January 17, 2024
Timely service and professional service front desk. Excellent functioning car after service. Proactive reminder from very personal member of your service dept. Only limitation- she need to have someon Excellent functioning car after service. Proactive reminder from very personal member of your service dept. Only limitation- she need to have someone step in during lunch please. More
November 16, 2023
I was visiting Gainesville an d it was raining. While driving through town my driving side wiper blade came off of my car. I searched for a found BMW of Gainesville and pulled up at the location. I While driving through town my driving side wiper blade came off of my car. I searched for a found BMW of Gainesville and pulled up at the location. I walked in and was acknowledged as soon as I walked in the door. Jose was very pleasant and helpful. He took my vehicle to the back where they tried the salvage the blade that I had and put it back on. He told me if it popped off again to come back. Well I got down the road a little bit and it popped off again so I went back. Jose helped me again and got me pricing information and everything that I needed to get my wipers replaced. The wait was not long and they were able to get me in and out very quickly. The facility was very clean and nice. Everyone I encountered was very nice and respectful! Thank you BMW of Gainesville for great service and for being so kind! More