Jose Navedo
Jose Navedo at Greenway Kia East
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Jose Navedo

Sales Manager

Greenway Kia East

8701 East Colonial Dr
Orlando, FL 32817

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2.8
6 Reviews
2.8

6 Reviews

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6 Reviews of Jose Navedo

October 02, 2024

Dealership Rating
Employee Rating

They lie about giving you an extra key. They write we owes for things they will not fix. Stay away More

by Keenan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 04, 2024

Greenway Kia East responded

This isn't the feedback we like to receive, and I'd like to help make things right. I will check our system for your contact information, but please don't hesitate to contact me so we can talk through this together. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

August 19, 2024

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Employee Rating

My review is not good because it's my third time at the dealership and they said that they fixed my car and it still not fixed More

by Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carlos Alejo, Shelby Bishop

Aug 28, 2024

Greenway Kia East responded

Roy, I apologize for the repeated inconvenience you've experienced. This is certainly not the level of service we aim to provide. Please reach out so we can address this issue promptly and ensure your car gets properly fixed. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

August 08, 2024

Dealership Rating
Employee Rating

Staff was excellent, respectful, and helped me eith everything I needed. They always answered every question, never seemed bothered bu the questions, but simple always wanted to help. I'd recommend any More

by Fernando Ricardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 08, 2024

Greenway Kia East responded

Fernando, we're delighted to hear that our team at Greenway Kia East provided you with excellent service and support. Thanks for recommending us!

August 05, 2024

Dealership Rating
Employee Rating

Horrible service I would never buy any vehicle from this dump can’t even be honest More

by Yoda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 19, 2024

Greenway Kia East responded

I am sorry to see the low rating, as customer service is our priority. If you're willing, I would like to learn a bit more about your visit and see what I can do to help. Would you please contact me when you have the chance? Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

July 28, 2024

Dealership Rating
Employee Rating

This review specifically addresses Kia Greenway East Orlando. The guys in charge of dropping off your vehicle for a recall need some serious retraining in many areas including attention, knowledge and More

by Christalp2740
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Jul 30, 2024

Greenway Kia East responded

It's disappointing to hear about your experience with our recall service. We strive for attentive and knowledgeable customer care, so it's concerning that we fell short here. Please reach out directly so we can address this issue promptly and ensure you receive the necessary parts as soon as possible. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

May 16, 2024

Dealership Rating
Employee Rating

Was a long night but we made thru big monthly payments but guy help us big time. More

by AZELF.SALTLAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicolas Santiago , Darrien Dickson

May 16, 2024

Greenway Kia East responded

Thank you for your patience during your visit to Greenway Kia East! We are so glad our team was helpful and ensured you were taken care of. Safe travels!

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