Jose Mendiola

Terrible bought a used 2021 ford explorer with 64000 miles in July of 2024. Since them my car has been in the service department longer than I've had the vehicle at home. Multiple service repairs drives miles in July of 2024. Since them my car has been in the service department longer than I've had the vehicle at home. Multiple service repairs driveshaft replacement, differential replacement and now the 4th time a transfer case that's costing 2500 dollars. From my service advisor jose all the way to the supervisor Robert have been lack of communication and 0 customer service. Sometimes a week would go by before I received a call back from Robert or Jose. With this 4th time being told " you should be happy with these repairs" to " well you did by a used car" so I'm guessing the sales guys and the service guys are incahoots one sells bad cars the other takes us for a ride with repairs. No accountability tried talking to used car sales manager still waiting for a call back going on 5 days. More

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very bad service, they do not resolve, I do not recomended Hemborg Ford to any one. recomended Hemborg Ford to any one. More

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Luis is always friendly and professional. He’s been doing my sevice write ups for the past 5 yrs, and it’s very attentive to what issue or sevice I’m asking to be done. He updates me with an He’s been doing my sevice write ups for the past 5 yrs, and it’s very attentive to what issue or sevice I’m asking to be done. He updates me with any delay or completion of service as soon as possible. Service is always stressful for time or money concerns but I am totally satisfied when I bring my vehicles to Luis and Hemborg. Thank you, Robert More

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Jose’s assistance was very professional and courteous. He is honest when it comes to service work needed and provides good advise. He is honest when it comes to service work needed and provides good advise. More

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Jose is very helpful. Washed my car and I feel very comfortable when I bring my car for service. I don’t worry about their honesty. Washed my car and I feel very comfortable when I bring my car for service. I don’t worry about their honesty. More

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They were helpful in securing a rental for me later in the day and keeping costs down. the day and keeping costs down. More

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Great service. Checked everything out . Washed the truck and made my wife feel very comfortable Kristin was great and was awesome. Checked everything out . Washed the truck and made my wife feel very comfortable Kristin was great and was awesome. More

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Dedicated, knowledgeable and friendly staff with great customer service and on time completion records on all repairs. customer service and on time completion records on all repairs. More

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While I have had a terrible experience with Hemborg in the past, I can say this time was very pleasant. Jose was my service tech, he was great. Very straight forward and made things go smoothly. They were the past, I can say this time was very pleasant. Jose was my service tech, he was great. Very straight forward and made things go smoothly. They were very busy and he still managed to have my car done on the same day. More

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Great people in Great service I took care of the problem didn’t have to wait long I love my new Ford didn’t have to wait long I love my new Ford More

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