Jose Magana

This has been the best car buying experience! Came in looking for a used car and Christy was able to get me into a new vehicle with lower payments. She was very informative, not pushy and gen Came in looking for a used car and Christy was able to get me into a new vehicle with lower payments. She was very informative, not pushy and genuinely nice person. For once a dealership that doesn’t play games. I love my new 2025 Honda Pilot! More

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You have a excellent dealership that's why I've been with you over 10 years and will continue another 10 years you over 10 years and will continue another 10 years More

by judith_rexsds0dd11 Verified Customer Verified Customer

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Great place to buy a car, a lot of variety of different options for different types of people! options for different types of people! More

by yiye19 Verified Customer Verified Customer

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Sales need to understand more about the most important concerns regarding individual customer experience of a first time EV user, battery charger and practical maintenance of the vehicle, how and what nee concerns regarding individual customer experience of a first time EV user, battery charger and practical maintenance of the vehicle, how and what needs to pay attention. Sales are too rush to get the deal and need to listen to customers’ preferences. Though I took this color of this EV which I wasn’t originally want because sales told me that’s all they have but then later Ieft and exit the parking lot , I saw my preferred color in the lot . That is quite disappointing because I told the sales agent I wish to get the pearl emerald color when we were in the parking lot trying the vehicle and then she said there isn’t that color , she said the dealer only has blue and white . Not so satisfied with this dealer and agent And when I asked agent and call center for help , all they do is just gave me the phone number and route me to the department Make me feel as a consumer to purchase a vehicle in a private company was placing in a public entity service that no one can really help and the front line aren’t experienced to serve the customer. If sales or CS gets bonus for this end of year , if I am the owner of Honda , I won’t consider too much and not even consider promotion of this kind of employees. I was shocked when our Country has that kind of services in a private entity . More

by Agnes Verified Customer Verified Customer

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Very nice and clean! A variety of cars and and the dealers looked busy and happy A variety of cars and and the dealers looked busy and happy More

by celiameza23 Verified Customer Verified Customer

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Excellent service, quick and honest sales. .. it's my 3rd car acquired from this dealer .. it's my 3rd car acquired from this dealer More

by roger.dingle Verified Customer Verified Customer

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I’ve took my car for engine light 3 or 4 times haven’t fixed spent over 2000.00 fixed spent over 2000.00 More

by martymendoaza Verified Customer Verified Customer

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Great experience at Norm Reeves Honda Cerritos! Friendly staff, smooth process, and excellent customer service overall. Friendly staff, smooth process, and excellent customer service overall. More

by mohamadalm1989 Verified Customer Verified Customer

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Great service very professional I couldn’t ask for a better service rep. Would recommend to other friends. better service rep. Would recommend to other friends. More

by m_gvlleses Verified Customer Verified Customer

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A well known dealership that takes pride in providing the best in class service. They delivered on that and more best in class service. They delivered on that and more More

by Sharonliz23 Verified Customer Verified Customer

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