Jose Galvan | Page 12

Great service, reasonable prices. The staff is very helpful. Jalen addressed my concerns in a professional manner. The staff is very helpful. Jalen addressed my concerns in a professional manner. More

by AELBATAL1 Verified Customer Verified Customer

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They did a great job taking care of the recall I brought my truck in for in a timely manner! my truck in for in a timely manner! More

by NEILBASS1 Verified Customer Verified Customer

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Helpful, caring. Kristin and Jose are the best and always our go to for sales and service. Kristin and Jose are the best and always our go to for sales and service. More

by rdcumpton Verified Customer Verified Customer

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Made an appointment for routine oil change and tire rotation but they must overbook as it took over an hour and 45 minutes. Waiting area needs improvement as well. rotation but they must overbook as it took over an hour and 45 minutes. Waiting area needs improvement as well. More

by ks9849 Verified Customer Verified Customer

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Jose is the best. This is the second car I’ve bought from him and both him and the financial gentleman Anthony Foote didn’t trick me into anything I didn’t need and e This is the second car I’ve bought from him and both him and the financial gentleman Anthony Foote didn’t trick me into anything I didn’t need and explained everything I asked them to! Highly recommend both of them and if you get over to the service dept ask for Dave Gaines! More

by d127stone Verified Customer Verified Customer

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Friendly and straight to the point of our needs, since the reception through the end of the deal! The sales person Jose Galvan was amazing! the reception through the end of the deal! The sales person Jose Galvan was amazing! More

by DGS.DEBORA Verified Customer Verified Customer

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Always get great service hear. ..Thats why I have bought 3 vehicles from this dealer ..Thats why I have bought 3 vehicles from this dealer More

by SSGTAJMUELLER Verified Customer Verified Customer

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never will stepb foot inv the dealership again absolutely disappointed in service on my bed cover not willing to take care of it warranty absolutely disappointed in service on my bed cover not willing to take care of it warranty More

by andrewritter007 Verified Customer Verified Customer

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I have brought my cars to this dealership for years, and I live over 30 miles away while there are Ford dealerships right up the road. Well, this was my last time. I dropped my car off for my engine light I live over 30 miles away while there are Ford dealerships right up the road. Well, this was my last time. I dropped my car off for my engine light warning at 8 am and they held my car all day with no communication after I texted and called about the status. Only to text me an overinflated quote (the first one only had a huge price with no explanation attached)…at 5:45 when they close at 6pm. They claimed I needed a new catalytic converter among other overpriced filter parts totaling almost $3000. I had to spend the night so I could get my car the next day. I was charged $255 for the “diagnostics” because I ‘refused’ the repairs. Well they didn’t even have the main part in stock and I needed my car to go to work on Monday. To the Service managers credit, he found out I complained to my friend who works in sales and called me as I was already back in Orlando. He looked up my faithful service on my car over the years and apologized and refunded me the $255. For that I’m grateful that someone cared enough to value a customer. Thank you Fadi Alzeideh I’ve seen many owners of this dealership over the years, and this one is by far the worst. They are the BlackRock of dealerships. “How can we soak as much money possible out of every customer who comes through the door.” (A massive construction facelift of the building has been taking place for some time now, and I’m sure they need a lot of money to finish it.) No more. I’m done. A friend suggested I fill my car with premium gas along with a can of Seafoam and run it on the highway. *my car showed no signs of a problem except the engine light. Well, 3 days later my engine light went off and my automatic start worked again, which I was told was a safety feature that is attached to the warning light. This was a much cheaper fix for me and was not even offered from this greedy business. Good luck to all of you who continue to visit this overpriced big box store. More

by GRINNANDBARRETT Verified Customer Verified Customer

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Ford of Clermont is very responsive and professional. From ordering a vehicle through taking delivery. Jose and the whole staff are outstanding. From ordering a vehicle through taking delivery. Jose and the whole staff are outstanding. More

by wward7 Verified Customer Verified Customer

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