Jose Galvan | Page 12

never will stepb foot inv the dealership again absolutely disappointed in service on my bed cover not willing to take care of it warranty absolutely disappointed in service on my bed cover not willing to take care of it warranty More

by andrewritter007 Verified Customer Verified Customer

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I have brought my cars to this dealership for years, and I live over 30 miles away while there are Ford dealerships right up the road. Well, this was my last time. I dropped my car off for my engine light I live over 30 miles away while there are Ford dealerships right up the road. Well, this was my last time. I dropped my car off for my engine light warning at 8 am and they held my car all day with no communication after I texted and called about the status. Only to text me an overinflated quote (the first one only had a huge price with no explanation attached)…at 5:45 when they close at 6pm. They claimed I needed a new catalytic converter among other overpriced filter parts totaling almost $3000. I had to spend the night so I could get my car the next day. I was charged $255 for the “diagnostics” because I ‘refused’ the repairs. Well they didn’t even have the main part in stock and I needed my car to go to work on Monday. To the Service managers credit, he found out I complained to my friend who works in sales and called me as I was already back in Orlando. He looked up my faithful service on my car over the years and apologized and refunded me the $255. For that I’m grateful that someone cared enough to value a customer. Thank you Fadi Alzeideh I’ve seen many owners of this dealership over the years, and this one is by far the worst. They are the BlackRock of dealerships. “How can we soak as much money possible out of every customer who comes through the door.” (A massive construction facelift of the building has been taking place for some time now, and I’m sure they need a lot of money to finish it.) No more. I’m done. A friend suggested I fill my car with premium gas along with a can of Seafoam and run it on the highway. *my car showed no signs of a problem except the engine light. Well, 3 days later my engine light went off and my automatic start worked again, which I was told was a safety feature that is attached to the warning light. This was a much cheaper fix for me and was not even offered from this greedy business. Good luck to all of you who continue to visit this overpriced big box store. More

by GRINNANDBARRETT Verified Customer Verified Customer

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Ford of Clermont is very responsive and professional. From ordering a vehicle through taking delivery. Jose and the whole staff are outstanding. From ordering a vehicle through taking delivery. Jose and the whole staff are outstanding. More

by wward7 Verified Customer Verified Customer

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Good service and clean place, nice people most9f the time I no have appointment and the service is fast,clean place. time I no have appointment and the service is fast,clean place. More

by ANDREAESCAMI Verified Customer Verified Customer

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They were able to get a car I could afford trather than try a more expensive brand of car try a more expensive brand of car More

by To Verified Customer Verified Customer

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Great communication always friendly! They even washed off the car before I picked it up. They even washed off the car before I picked it up. More

by richardhux18 Verified Customer Verified Customer

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Jose was professional, personable, knowledgeable. He asked how we wanted to use the vehicle. To ensure we would have what we need/want. Anthony was professional, personable and knowledgeable. He He asked how we wanted to use the vehicle. To ensure we would have what we need/want. Anthony was professional, personable and knowledgeable. He presented the financial paperwork in a way you can understand. NO buyers remorse! More

by EUROMUTTS Verified Customer Verified Customer

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Jose was excellent giving us a great experience. I would recommend Jose as your sales representative anytime! I would recommend Jose as your sales representative anytime! More

by louis_db Verified Customer Verified Customer

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Aunque las instalaciones no son las adecuadas, el trabajo extraordinario de sus vendedores como José Galván hacen la diferencia. La experiencia fue positiva extraordinario de sus vendedores como José Galván hacen la diferencia. La experiencia fue positiva More

by sonicari2009 Verified Customer Verified Customer

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Love this dealership everyone is so nice and friendly I only come to this dealership only come to this dealership More

by bmahan86 Verified Customer Verified Customer

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