Jose Enriquez
Jose Enriquez at Nissan of Torrance
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Jose Enriquez

Sales Representative

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.8
80 Reviews

Dealership Experience

5 yrs, 8 mos

4.8

80 Reviews

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80 Reviews of Jose Enriquez

October 31, 2024

Dealership Rating
Employee Rating

Everyone at Nissan of Torrance treats me like a VIP. Every time I walk in the dealer they greed me with my name. I never had this kind of experiences at any other car dealerships in my life. More

by CyberNoise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2024

Nissan of Torrance responded

Hello, thank you for the excellent feedback. At Nissan of Torrance you are a VIP. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 26, 2024

Dealership Rating
Employee Rating

Satisfactory. It would of been a better exper3if there was assistance with finance. There was only 1 women which made the visit very lengthy waiting to be assiste More

by NIKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lily Bandea , Sergio

Nov 01, 2024

Nissan of Torrance responded

Hello Niki, we sincerely apologize for the inconvenience you faced while waiting to get into finance after your deal was made. We understand that your time is valuable, and we appreciate your patience during this process. Our goal is to ensure that every aspect of your visit meets your expectations, and we regret that we fell short in this instance. We are continuously striving to enhance our customer service; we have addressed this issue with our team to ensure that future customers don't experience similar delays. We are glad to hear that everything else about your visit was satisfactory. Thank you again for your feedback, and we hope to serve you better in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 14, 2024

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Employee Rating

Everyone there was very polite, friendly and great service! They listened to my expectations. We took our time. I was satisfied with my car choice! More

by BEBE.TANGLAO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lily Bandea, Jesus Rosales

Oct 18, 2024

Nissan of Torrance responded

Hello, congratulations on your new vehicle! We are happy to have provided an excellent experience and glad to have met your vehicle expectations. Thank you for choosing Nissan of Torrance. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 12, 2024

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Employee Rating

Amazing Team! They will take care of you, visit them for your next car purchase. More

by HERNANDEZMAYRA185
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 18, 2024

Nissan of Torrance responded

Hello Mayra, thank you for choosing Nissan of Torrance to assist you with your vehicle purchase. We appreciate you taking the time to leave us this excellent feedback and are happy to have you as part of the family. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 07, 2024

Dealership Rating
Employee Rating

Nissan of Torrance was amazing they helped me get into a nice Nissan Altima it was a very smooth experience I am grateful 🙏🏾 ask for Adrian he is super helpful. More

by Kawannachildress88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrian Jimenez

Oct 10, 2024

Nissan of Torrance responded

Congratulations on your Nissan Altima and welcome to the Nissan of Torrance family. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let others know about your positive experience. Have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 05, 2024

Dealership Rating
Employee Rating

Excellent customer service and great communication. Great experience. First time buyer and I will refer my friends More

by FRANKEPRATER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Navarrete

Oct 12, 2024

Nissan of Torrance responded

Hello Frank, congratulations on your brand-new Nissan Kicks and welcome to the Nissan of Torrance family. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 26, 2024

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Employee Rating

Nissan Torrance is the best Nissan Dealership I have visited. They are so friendly and they go above and beyond for their customers. More

by 13RHGILLON13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2024

Nissan of Torrance responded

Hello, we're so glad that we were able to go above and beyond your expectations! We truly appreciate your support and business. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 23, 2024

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Employee Rating

Vert professional and did not waste any time. Not only that, but they got me the best interest rate for my credit score. More

by GAETA.LORENZO56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2024

Nissan of Torrance responded

Hello Lorenzo, we're glad you had such a wonderful experience with us! Thank you for sharing your positive experience with our team, it means a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 13, 2024

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Employee Rating

Jose Enriquez is very professional and caring. He made me feel confident that I would be well-cared for. He’s the best. I’m telling all of my friends! More

by MS.LESLIE.CUNNINGHAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 17, 2024

Nissan of Torrance responded

Hello Leslie, we're glad to hear we delivered such a great experience. Your satisfaction is always our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.' Kind Regards, Elizabeth Reyes Customer Relations Manager

September 12, 2024

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Employee Rating

The service department provided great service, and I also had a positive experience with the sales department. However, my experience with the finance department was very disappointing. Despite receiving an More

by KILLERGORILLA2002
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lily Bandea, Richard Burns

Sep 14, 2024

Nissan of Torrance responded

Thank you for taking the time to share your experience with us. We are glad our service team and sales team provided you with a positive experience. We sincerely apologize for any inconvenience you faced due to the issues Lily experienced with her computer or printer. We understand that technology plays a vital role in our operations, and we are committed to ensuring our team is equipped with the necessary skills to serve our clients effectively. The attitude you described is not like Lily as she has a positive attitude and is a great team player, we will be sure to address this with her. Thank you again for your valuable feedback as it allows us the opportunity to improve. Kind Regards, Elizabeth Reyes Customer Relations Manager

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