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Jose Castaneda

Overview Reviews (784)

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Jose Castaneda

Jose Castaneda | Page 18

Finance Manager

Tynan's Nissan Aurora

780 S Havana St
Aurora, CO 80012

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4.8

784 Reviews

Overview Reviews (784)

Dealership Experience

8 yrs, 9 mos

Industry Experience

12 yrs, 4 mos

Languages Spoken

English

Spanish

4.8

784 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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784 Reviews of Jose Castaneda

October 01, 2024

Dealership Rating

Employee Rating

Good service. Great salesman, Ryan. Long wait. Great car. He showed us what we needed to know Great salesman, Ryan. Long wait. Great car. He showed us what we needed to know More

by EHOMMES29

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ryaan Kayali

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Oct 02, 2024 -

Tynan's Nissan Aurora responded

Thank you for your review! We're glad you had a great experience with Ryan, and he provided all the information you needed. We apologize for the long wait and appreciate your patience. Enjoy your new car, and if you have any questions in the future, feel free to reach out! Jacqueline Goldsboro - Customer Care Coordinator

September 28, 2024

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Employee Rating

I believe I could have received a better deal. The attention I had the day of was nice but after I left they forgot about me. No call and broken promises. The attention I had the day of was nice but after I left they forgot about me. No call and broken promises. More

by ANGIELOMELIPAZ

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Yasha Akhmedov, Mindy Carlyle, Matthew Shopes

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Sep 30, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback. We're sorry to hear that you felt overlooked after your visit and that we didn’t meet your expectations regarding communication and follow-up. Your experience is important to us, and we take your comments seriously. Thank you for bringing this to our attention. Jacqueline Goldsboro - Customer Care Coordinator

September 28, 2024

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Employee Rating

Exceptional; Ryan & Markus made our automotive purchase seamless...we have informed family/friends to purchase their next car from Tynan's specifically from Markus & Ryan avoiding the traditional painful c seamless...we have informed family/friends to purchase their next car from Tynan's specifically from Markus & Ryan avoiding the traditional painful car purchasing experience. More

by KWEST5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adnan Hassan, Mindy Carlyle, Ryaan Kayali

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Sep 30, 2024 -

Tynan's Nissan Aurora responded

Thank you for your exceptional review! We're thrilled that Ryan and Markus made your automotive purchase seamless. Your recommendation to family and friends means a lot to us, and we’re glad we could provide a positive car-buying experience. We look forward to helping you and your loved ones in the future! Jacqueline Goldsboro - Customer Care Coordinator

September 28, 2024

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Employee Rating

Taher is so kind and warm. He came in on his day off when my car arrived at the dealership. And he stayed hours late on the day we made the deal, even with a sick kid at home. He came in on his day off when my car arrived at the dealership. And he stayed hours late on the day we made the deal, even with a sick kid at home. More

by KARA.

Verified Customer

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Taher Fares

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Oct 03, 2024 -

Tynan's Nissan Aurora responded

Thank you for your kind words and the 4-star review! We're glad to hear that Taher's dedication positively impacted your experience. He truly goes the extra mile for our customers, and we'll make sure he knows how much you appreciate his efforts. If there's anything we can do to make your experience a 5-star one, please don't hesitate to let us know! Jacqueline Goldsboro - Customer Care Coordinator

September 27, 2024

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Employee Rating

Everyone was great - especially Genesis! She was very responsive, answered all of my questions, explained all of my options, and didn't try to push me in any direction. She was very responsive, answered all of my questions, explained all of my options, and didn't try to push me in any direction. More

by DEANN.WRIGHT14

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matthew Shopes, Genesis Silva , Alex Brasel

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Sep 27, 2024 -

Tynan's Nissan Aurora responded

Thank you for your kind words! We're so glad you had a great experience, especially with Genesis.If you need anything else, we’re always here to help! Jacqueline Goldsboro - Customer Care Coordinator

September 26, 2024

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Employee Rating

Service , price, willingness to with you. Loved the no nonsense approach and their attention to detail. they didn’t push or try to sell their products Loved the no nonsense approach and their attention to detail. they didn’t push or try to sell their products More

by MRMLCHRR

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Taher Fares , Alex Brasel

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Sep 27, 2024 -

Tynan's Nissan Aurora responded

Thank you for the great feedback! We're glad you appreciated our straightforward approach, attention to detail, and commitment to working with you without any pressure. If you need anything else — we're here to help! Jacqueline Goldsboro - Customer Care Coordinator

September 25, 2024

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Employee Rating

The visit was very courteous and professional. I would recommend this dealership to anyone thanks I would recommend this dealership to anyone thanks More

by EDNAHACKNEY21

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Luke Clearwater, Mohamad Al Dabbas , Daniel Pipp

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Sep 25, 2024 -

Tynan's Nissan Aurora responded

Thank you so much for your kind words! Your recommendation means a lot to us, and we look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out! Jacqueline Goldsboro - Customer Care Coordinator

September 24, 2024

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Employee Rating

I accompanied my Mom a year ago when she purchased a Nissan Frontier and had a great experience. I happened to be at the dealership getting her oil changed on that truck when I saw the Ariya lease speci Nissan Frontier and had a great experience. I happened to be at the dealership getting her oil changed on that truck when I saw the Ariya lease special. After getting my personal ducks in a row for a few weeks I was able to make it happen. Thanks to the team for the great customer service! Now I just need another vehicle manual 😆 More

by WUNDERLICH2014

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Samir Manohar

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Sep 25, 2024 -

Tynan's Nissan Aurora responded

"Thank you for sharing your experience! We're thrilled to hear that you had a great visit and were able to take advantage of the Ariya lease special. Our team is always here to provide excellent customer service. If you need help with that manual, just let us know—happy driving!" Jacqueline Goldsboro - Customer Care Coordinator

September 24, 2024

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Employee Rating

Smooth transaction with minimal friction and total transparency throughout the entire process. Would definitely use them again, transparency throughout the entire process. Would definitely use them again, More

by MICK.GARRETT1

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matthew Shopes , Alex Brasel

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Sep 24, 2024 -

Tynan's Nissan Aurora responded

Thank you for your great feedback! We’re delighted to hear that your transaction went smoothly and that you appreciated the transparency throughout the process. We look forward to working with you again ! Jacqueline Goldsboro - Customer Care Coordinator

September 22, 2024

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Employee Rating

It was a super smooth experience to get our Ariya. Thanks to everyone there at Tynan’s. Thanks to everyone there at Tynan’s. More

by GINGERCCOLLINS

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mindy Carlyle, Ariana Brent

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Sep 23, 2024 -

Tynan's Nissan Aurora responded

"Thank you so much for your kind words! We’re thrilled you had such a smooth experience getting your Ariya. If you ever need anything don’t hesitate to reach out. Enjoy your new ride!" Jacqueline Goldsboro - Customer Care Coordinator