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Jose Castaneda

Overview Reviews (784)

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Jose Castaneda

Jose Castaneda | Page 12

Finance Manager

Tynan's Nissan Aurora

780 S Havana St
Aurora, CO 80012

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4.8

784 Reviews

Overview Reviews (784)

Dealership Experience

8 yrs, 9 mos

Industry Experience

12 yrs, 4 mos

Languages Spoken

English

Spanish

4.8

784 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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784 Reviews of Jose Castaneda

January 02, 2025

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Employee Rating

We had to wait hours for finance. There was a hidden fee of $300 at Dropoff. The lease should not start until car is delivered. We only came back because of Zach Rutledge from VW. H There was a hidden fee of $300 at Dropoff. The lease should not start until car is delivered. We only came back because of Zach Rutledge from VW. He did a great job helping us. More

by Bonnie

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Zach Rutledge

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Jan 03, 2025 -

Tynan's Nissan Aurora responded

Hello Bonnie, Thank you for your feedback. We're sorry to hear about the delays in finance and the hidden fee you encountered. We understand how frustrating that can be, and we truly appreciate you bringing it to our attention. We're glad to hear that Zach Rutledge was able to assist you and make a positive impact on your experience. We'll take your comments seriously to improve our process moving forward. Thank you for your patience, and we hope to have the opportunity to serve you better in the future! If you would like to speak to someone about this concern, feel free to contact the dealership.

December 30, 2024

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Employee Rating

Open and inviting. Great customer experience. Best experience yet. Answered all the questions we had. Great customer experience. Best experience yet. Answered all the questions we had. More

by RACING3188

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mindy Carlyle , Samir Manohar

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Dec 30, 2024 -

Tynan's Nissan Aurora responded

Hello RACING3188, Thank you for your kind words! We're thrilled to hear that you had such a positive experience and felt valued during your visit. We look forward to continuing to provide excellent service!

December 29, 2024

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Employee Rating

Excellent service and committed support through the buying process and service post purchase as well. buying process and service post purchase as well. More

by JASONNEBRASKA1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Luke Clearwater

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Dec 30, 2024 -

Tynan's Nissan Aurora responded

Hello JASONNEBRASKA1, Thank you for recognizing our commitment to excellent service both during the buying process and after your purchase. We’re grateful for your support and look forward to continuing to assist you.

December 27, 2024

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Employee Rating

Samir was a wonderful sales man and helped us throughout a long and busy Saturday. He made sure our questions were answered and we left with what we wanted. a long and busy Saturday. He made sure our questions were answered and we left with what we wanted. More

by CECILIAMGIGANTE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Samir Manohar

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Dec 30, 2024 -

Tynan's Nissan Aurora responded

Hello CECILIAMGIGANTE, It sounds like Samir provided exceptional service during your visit! It's great to hear he was attentive, thorough, and ensured you left satisfied with exactly what you needed. Thank you for sharing your feedback. We are happy to help!

December 26, 2024

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Employee Rating

Great experience again at Tynan's. Everyone is knowledgeable, personable, and professional. I would definitely recommend this dealership to others. Everyone is knowledgeable, personable, and professional. I would definitely recommend this dealership to others. More

by LMPARKER21

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Yasha Akhmedov, Matthew Shopes

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Dec 30, 2024 -

Tynan's Nissan Aurora responded

Hello LMPARKER21, Thank you for your continued trust in Tynan's. We're thrilled to hear you had another great experience with our knowledgeable and professional team. Your recommendation means a lot to us!

December 26, 2024

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Employee Rating

I went during the holidays, and it was super busy so the whole process did take a bit longer than I had hoped but it was a welcoming and friendly environment. No pressure sales, just accurate info to all of whole process did take a bit longer than I had hoped but it was a welcoming and friendly environment. No pressure sales, just accurate info to all of my questions. More

by ALEX@ALX-106.COM

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Connor Moran, Matthew Shopes

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Dec 30, 2024 -

Tynan's Nissan Aurora responded

Hello ALEX@ALX-106.COM, Thank you for your understanding during the busy holiday season. We’re glad to hear you had a positive experience with our team, and we appreciate your kind words about the friendly, no-pressure environment. Your satisfaction is our priority, and we’re here to help with any future needs.

December 21, 2024

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Employee Rating

The process was easy. Everyone took great care of us. Yasha was great! He was so friendly and so knowledgeable about the EV’s we were looking at. Everyone took great care of us. Yasha was great! He was so friendly and so knowledgeable about the EV’s we were looking at. More

by BRIANHARRIS74

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Yasha Akhmedov, Mindy Carlyle

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Dec 30, 2024 -

Tynan's Nissan Aurora responded

Hello BRIANHARRIS74, Thank you for your feedback! We're happy to hear that Yasha made the process easy and provided great service with his knowledge of EVs. We appreciate your kind words and look forward to serving you again!

December 21, 2024

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Employee Rating

Had to mail paperwork to us because not all the areas were signed on it were signed on it More

by FROGTOAD67

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Connor Moran, Matthew Shopes, Genesis Silva

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Dec 30, 2024 -

Tynan's Nissan Aurora responded

Hello FROGTOAD67, Thank you for your feedback. We apologize for the oversight with the paperwork and appreciate your patience. We’ll work to ensure a smoother process moving forward.

December 19, 2024

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Ariana was very knowledgeable about the Nissan Ariya and was really great to work with! was really great to work with! More

by SCOTT.WALLER

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matthew Shopes, Ariana Brent

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Dec 30, 2024 -

Tynan's Nissan Aurora responded

Hello SCOTT.WALLER, Thank you for your feedback! We're so glad to hear that Ariana was knowledgeable about the Nissan Ariya and provided great service. We appreciate your kind words and look forward to assisting you again!

December 19, 2024

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Employee Rating

They were very helpful and honored the online deal by selling us an upgraded model at the published price. selling us an upgraded model at the published price. More

by KRSTINANDBOB

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adnan Hassan , Samir Manohar

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Dec 30, 2024 -

Tynan's Nissan Aurora responded

Hello KRSTINANDBOB, Thank you for your feedback! We're glad to hear that the team was helpful and honored the online deal with an upgraded model at the published price. We appreciate your business and look forward to serving you again!