Jorge Vivero

Everyone was great on helping me out on get me into a new car Love my new SUV Sante Fe new car Love my new SUV Sante Fe More

by ja.rod71 Verified Customer Verified Customer

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Great friendly staff that took care of my needs and went above and beyond. Thank you again. above and beyond. Thank you again. More

by KFUENTES0205 Verified Customer Verified Customer

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Most of the transaction on the phone were positive. However when I arrived at the dealership there was an extra $1500 dealer prep fee added even though this was not quoted to me on the phone when I inq However when I arrived at the dealership there was an extra $1500 dealer prep fee added even though this was not quoted to me on the phone when I inquired about the out the door price. I negotiated down to $500 just to be able to get my car and drive an hour back home. I later saw that the prep wasn’t thorough as there was a sticky red liquid on a back seat and wrap still around the rear seat belts and their website even stated that unlike other dealers they NEVER have dealer add one, etc. I love the car and most of my interactions but believe I was not treated per their own guarantee with this extra fee I reached out to the dealer manager about this and never heard back. I consider this poor service. My wife will likely also get a genesis but we wouldn’t return to this dealer as I can’t trust their oral quote More

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Our 2 Sales Reps, Jacob and Jorge allowed my wife and I to take all the time we needed (almost 3 + hours) to finalize our buying decision. We walked in for one car and left with 2. The finance team, compr to take all the time we needed (almost 3 + hours) to finalize our buying decision. We walked in for one car and left with 2. The finance team, comprised of Cody and Gene made the paperwork as easy as possible considering how late it was. Great experience. More

by SPERRY6 Verified Customer Verified Customer

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From the time I walked in the door, the salesman David was very professional and kind, and got me in a new car. I love Hyundai Vehicles, and I will always go back in the future. was very professional and kind, and got me in a new car. I love Hyundai Vehicles, and I will always go back in the future. More

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They are a nice persons very efficient and they treat all people the same no make difference people the same no make difference More

by augustinjmenez0107 Verified Customer Verified Customer

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I have had my cars serviced at Clay Cooley Rockwall since 2019. I also purchased my new vehicle here at Clay Cooley this past November. I get exceptional customer service. Jenifer in the service department 2019. I also purchased my new vehicle here at Clay Cooley this past November. I get exceptional customer service. Jenifer in the service department keeps me informed on my vehicle as it is serviced and always has a smile on her face and a very positive attitude. Jorge was patient with all my questions in purchasing my new vehicle and insured that I understood each step in the purchasing process of a new vehicle. I will continue to have my car serviced here at Clay Cooley in Rockwall. More

by sashiker Verified Customer Verified Customer

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From our arrival to the delivery of our new Santa Fe Calligraphy, the process was clear, understandable, driven by a consumer-first mindset, and pleasant.. No pressures, or hard upsells, just a can-do a Calligraphy, the process was clear, understandable, driven by a consumer-first mindset, and pleasant.. No pressures, or hard upsells, just a can-do attitude across the board. And yes, we bought some add-ons, triggered by my questions, and followed a clear explanation of the add-ons and their cost. Zero pressure. From start to finish, they get 5 stars. More

by Chuck Fleischer Verified Customer Verified Customer

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George is very professional and gives you all the information necessary to make your decision. information necessary to make your decision. More

by delgadofamily15 Verified Customer Verified Customer

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Jenifer and Darold make the experience Very pleasant and they always go above and beyond to explain and help get all issues fixed as quickly as possible and they always go above and beyond to explain and help get all issues fixed as quickly as possible More

by BsK1968 Verified Customer Verified Customer

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