Jorge Nava
Jorge Nava at Hawk Chrysler Dodge Jeep Ram

Jorge Nava

Service Advisor

Hawk Chrysler Dodge Jeep Ram

7911 Roosevelt Rd
Forest Park, IL 60130

4.2
20 Reviews
4.2

20 Reviews

Write a Review

20 Reviews of Jorge Nava

November 15, 2024

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They're very professional. Took their time answering any questions I had. Service was fast. More

by Ismaelvelazquez504
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 18, 2024

Hawk Chrysler Dodge Jeep Ram responded

Thank you, Ismael! We’re so happy to hear you had a great experience with our team. Providing professional and prompt service is our top priority, and we appreciate your feedback. Looking forward to assisting you again!

August 12, 2024

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Great wonderful service Daniel the front desk employee was very helpful and respectful and very clear on what's going on More

by hermz_gmez1990
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 13, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi Hermz, thank you so much for your kind words! We're thrilled to hear that you had a great experience with Daniel at the front desk. We strive to provide excellent service, and we're glad to hear that he was able to assist you effectively. We appreciate your feedback!

July 11, 2024

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Worst service. Placed on hold for over an hour each time I called, got charged for god knows what since no one will tell me or give me a receipt .im actively lookin More

by adlfintech
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jul 12, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi, thank you for sharing your feedback with us. We are sorry to hear about your recent experience and apologize for any inconvenience this may have caused. We strive to provide excellent customer service, and take your feedback seriously. At a time that works best, please contact our GM at jimk@hawkcdj.com to hopefully learn more about your situation.

July 10, 2024

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Great Dealer Ship , Good and Fast Service I will recommend others to go there Fabulous !! More

by Kiyee
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Roger Esparaza

Jul 11, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi Kiyee, thank you so much for the glowing review! We're thrilled to hear that you had a great experience at our dealership. Recommendations like yours mean the world to us. We look forward to serving you again in the future!

June 20, 2024

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Service department is terrible I was waiting for 5 hours to get my a/c diagnosed then charged $380 for a diagnostic. You can go to any other Jeep Dealer and diagnostic are at $180 then once I come to pick More

by Tiny23
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jun 21, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi, we're sorry to hear about your disappointing experience at our service department. We appreciate your feedback and will address this issue with our team to ensure better service in the future. Thank you for bringing this to our attention.

June 20, 2024

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Great place to get your car work on never had a problem friendly people always car repair shop my go to place More

by Stanr2011
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Recommend Dealer
Yes
Jun 21, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi, thanks for the great review and 5-stars! We appreciate your time and hope to see you again.

May 31, 2024

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I experienced a pleasant buying experience at Hawk CDJR and also a pleasant dealer service department experience. More

by Bryan L
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Heather Garcia , Domenic Cappelluti

Jun 03, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi Bryan! Thank you so much for sharing your positive experience at Hawk CDJR. We're thrilled to hear that you had a pleasant buying and service department experience. We appreciate your feedback and look forward to serving you again in the future!

April 11, 2024

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Very professional polite and considerate. Keep u informed updated with the progress and quick and fast service! Wont go anywhere else but Hawk Jeep Chrysler Dodge in forest park. More

by Patblaw357
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Danny Reyes, Roger Esparaza

Apr 12, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi Pat, thank you so much for sharing your positive experience with us at Hawk Jeep Chrysler Dodge! We're thrilled to hear that you found our service professional, polite, and considerate. We look forward to serving you again in the future!

February 21, 2024

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Great customer service very satisfied with cost. My problems were fixed in a timely manner More

by dwilliams1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2024

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with our customer service team! We're thrilled to hear that we were able to resolve your issues in a timely manner and that you found our costs satisfactory. We appreciate your feedback and look forward to serving you again in the future!

February 19, 2024

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Employee Rating

Took My truck in for its first oil change, and they topped off all my fluids, rotated the wheels and left it cleaner then when i brought it in! My salesman Cisco also said hello and made sure i was sti More

by mistac123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us! We are thrilled to hear that you had a great visit for your truck's oil change. We will make sure to pass along your kind words to Cisco. We look forward to serving you again in the future!

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