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Jorge "Jorch" Espinosa
Jorge "Jorch" Espinosa | Page 3
VIP Sales Consultant
Rapids Honda
1950 Gateway Dr NW
Coon Rapids, MN 55448
130 Reviews
Dealership Experience
7 yrs
Industry Experience
10 yrs, 3 mos
Specialties & Trainings
Customer Care by Excellence!
130 Reviews of Jorge "Jorch" Espinosa
Verified Customer
February 04, 2022
What a great experience with such wonderful and knowledgeable staff. I would certainly suggest this dealership to all my friends and family. knowledgeable staff. I would certainly suggest this dealership to all my friends and family. More
by jkriesel79
Other Employees Tagged: Katie Young
February 02, 2022
The service department is very helpful and reliable. The The service department is very helpful and reliable. The salesman that I dealt with, treated me like an uneducated woman and felt he could pull one The service department is very helpful and reliable. The salesman that I dealt with, treated me like an uneducated woman and felt he could pull one over on me. More
by danisherva71
January 27, 2022
Always kind and courteous service at this dealer. My appointment was at 8am and there was no delay, it went to the shop immediately. I had a coffee and was on my way home again by 9am. Always will rec appointment was at 8am and there was no delay, it went to the shop immediately. I had a coffee and was on my way home again by 9am. Always will recommend for any work or maintenance. More
by chris43015
January 21, 2022
DO NOT GO TO THIS DEALERSHIP. The sales people and sales managers are incredible deceptive. I went there to look at a vehicle that was listed on their website and when I got there, it wasn't on the lot. T managers are incredible deceptive. I went there to look at a vehicle that was listed on their website and when I got there, it wasn't on the lot. That should've been my first red flag but I digress. The sales person, Jorge, asked what I was looking for in a vehicle. I said specifically I wanted three things-all wheel or four wheel drive, an SUV, and a trailer hitch. He said he'd look to see what they had. He came back with a 2018 Honda CR-V with all sorts of bells and whistles but not a trailer hitch. I asked about the hitch-he said, oh yeah, we'll take care of that! Which to me meant that they would install one at no additional cost. Well...when it came time for that installation there is no order for it and he, of course, refused to return my calls. The service manager asked him repeatedly to call me. NO CALLS. I emailed the salesman, NO RESPONSE. Today, the sales supervisor called me and said that they did not say they'd do the hitch. She was condescending, arrogant, and absolutely not apologetic. She repeatedly said my name wrong and, of course, defended her salesman. RIDICULOUS. When spending the amount of money I did, one would think they would be willing to at least compromise. I was crystal clear from the moment I sat down with what I wanted. They did no offer a discount or anything. I paid for an expensive vehicle and they offered NOTHING. What would it cost them to install the hitch? Very little in the grand scheme of things...yet..nothing. DO NOT BUY FROM THIS DEALERSHIP. Go anywhere else. They do a bait and switch and do not stick to their promises. And they do not communicate. They are the epitome of slick sales people-from the top down. More
by KWymore
January 20, 2022
Jorge was the best!!! I came looking at a used vehicle and he helped me get into a new 2022. GREAT customer service and all things associated with buying a vehicle. GO SEE THEM!!! and he helped me get into a new 2022. GREAT customer service and all things associated with buying a vehicle. GO SEE THEM!!! More
by dapri9301
January 16, 2022
The entire staff was helpful and efficient, I love my vehicle and the experience was pleasant. Katie did a great job ! vehicle and the experience was pleasant. Katie did a great job ! More
by Valerie Bradshaw
Other Employees Tagged: Chad Zastrow , Roger Thomas, Katie Young
