Jorge "Jorch" Espinosa
Jorge "Jorch" Espinosa at Rapids Honda

Jorge "Jorch" Espinosa | Page 13

VIP Sales Consultant

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

not yet
rated
130 Reviews
not yet
rated

130 Reviews

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Dealership Experience

7 yrs

Industry Experience

10 yrs, 3 mos

Specialties & Trainings

Customer Care by Excellence!

130 Reviews of Jorge "Jorch" Espinosa

February 02, 2020

Dealership Rating
Employee Rating

Very sketchy sales tactics. Assistant sales manager quoted me a price of $569/mo for a Honda Passport lease with only my car as trade in, saying they were giving me $6500 for trade (owed nothing on tra More

by jkrue76
Recommend Dealer
No

Other Employees Tagged: Austin Chandara, Katie Young

Feb 19, 2020

Rapids Honda responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. We apologize for any frustration or inconvenience this caused you and hope you will give us another chance in the future. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Feb 05, 2020

Rapids Honda responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Feb 05, 2020

jkrue76 responded

It is pretty clear what happened. Tried to screw me, and I didn’t lease because of it. For what it is worth, Brookdale Honda tried the same thing even after I relayed my dealings with your dealership (they are even bigger dumbasses because they had a chance to steal a sale and service customer). I walked out after they quoted me $469/mo with $4300 down when I told them your numbers were roughly $309 with about $4100 down after (Katie’s Initial ridiculous quote of $569/mo with $6500 for my car). Then they texted me $302/mo with same down payment 10 minutes later, but it was too late. Already headed to Elk River to drive the Escape. Both of you lost a sale. I would have leased the Passport if it wasn’t for this xxxxxxxx back and forth with the numbers. After these two experiences, I am glad to not have to deal with a Honda dealer anytime soon. The Passport would have likely disappointed me long term anyway. It was sluggish and steering was like driving a bus. I test drove the 2020 Escape Titanium and it is world’s ahead of the Passport in tech, handling, acceleration, and looks. The passport only has an edge in towing capacity (5000lbs vs 3500lbs). That 9 speed trans Honda is using has had issues in other manufacturers models as well, not sure it will hold up in the long term.

January 18, 2020

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Employee Rating

Perfect service Tops, everyone who helped me on the servicing of my Honda was attentive, prompt and thorugh. Thank you for providing such great service every time I More

by cepete1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow

Jan 18, 2020

Rapids Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 03, 2020

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Employee Rating

Great The people I worked with were fantastic. There was a glitch along the way. They handled it in a very professional manner and were willing to work wi More

by ckrinke03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kue, Katie Young

Jan 03, 2020

Rapids Honda responded

Hi, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwi 9522077800 kgrantwit@rapidshonda.com

December 02, 2019

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Employee Rating

First time Lese I have never bought or leased a new car so I was a little scared to do it alone. I was afraid I woud get pressured and jerked around. However, what I More

by smrapacz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Katie Young, Sarina S. Sadly I do not remember the names of the other people I met.

November 19, 2019

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Employee Rating

amazing ! Jorge Espinosa and all the Rapids Honda team made things go by fast and easy. I knew what I wanted and he helped me find it! I was very scared because More

by mayrarodriguez2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Morules, Shane Stegeman , Austin Chandara, Roy Lacey, Nick Mcdonald, Steve Olson, Moua Xiong, John Yangwel, Katie Young

November 16, 2019

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Employee Rating

Great to work with! The team at Rapids was great to work with! Everyone was really friendly and worked with my family on our needs from features to price. I'd buy from More

by mattjherrmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Lacey, Nick Mcdonald

November 06, 2019

Dealership Rating
Employee Rating

Great experience This was my first time buying a brand new car. I'm very happy with my purchase and the staff was very helpful with everything. More

by Asycks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Lacey, Nick Mcdonald

October 04, 2019

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Employee Rating

They know how to the job They were really helpful And kind getting everything done quick. They helped me with the features of the car and doing all the financial stuff. More

by David MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Katie Young

October 04, 2019

Dealership Rating
Employee Rating

Best experience! The salesman at Coon Rapids Honda who helped us with our purchase was extremely helpful and caring when it came to what we wanted. The staff was so fr More

by victoriasnow29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Stevens, Katie Young

August 15, 2019

Dealership Rating
Employee Rating

Best experience ever I really liked how relaxed the sales team were, no pressure, just very good information about options to purchase or finance. I was pleased with how More

by marcusreed86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Stevens

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