Jorge Chavez

We had a very good salesman , he went above and beyond to fit our needs and wants . Eddie was very patient and understanding throughout our shopping experience fit our needs and wants . Eddie was very patient and understanding throughout our shopping experience More

by RG1CONSTRUCTION Verified Customer Verified Customer

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Very happy with every one. I wlll tell all my friends about this car dealer. Thank everyone who made a great experience I wlll tell all my friends about this car dealer. Thank everyone who made a great experience More

by girardwa Verified Customer Verified Customer

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Very friendly people and comfortable floor area with seating and snacks. I'd recommend this dealership to others. Good people here. seating and snacks. I'd recommend this dealership to others. Good people here. More

by kymichael365 Verified Customer Verified Customer

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We are regular customers at Kia East. Mani helped us last time we were there. And its always nice to see Shelbys smiling face in Service dept when i need oul change. Mani helped us last time we were there. And its always nice to see Shelbys smiling face in Service dept when i need oul change. More

by lorie.eakle Verified Customer Verified Customer

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On November 22, 2024, I purchased a Kia Carnival 2025 Hybrid EX at the Greenway Kia East dealership. I was assisted by sales consultant Simon. The vehicle was offered at the MSRP price of $43,525.00 (pr Hybrid EX at the Greenway Kia East dealership. I was assisted by sales consultant Simon. The vehicle was offered at the MSRP price of $43,525.00 (price shown on the stick). I put in a trade-in for a $16,000 vehicle and an additional $5,000 down payment, totaling $21,000. However, they maliciously put the exorbitant price of the Kia Carnival in the purchase contract at $60,485.00. During a document manager conference for signature, together with the financial manager Andres (Andy), I questioned that the amount I had negotiated at Carnival was $43,525.00 but the contract stated $60,000. Mr. Andres replied that the correct amount was just below and requested that I be obligated to sign the documents because everything was correct. The fact is that I was deceived by this dealership, they canceled the entire amount I paid for the trade in and down payment. I was literally robbed. I am a Brazilian who has just arrived in Orlando, and they took advantage of my lack of fluency in English and acted in bad faith. After 20 days of purchase on November 12, when reviewing the purchase contract for the Kia Carnival together with two other dealers, we discovered that the amounts were incorrect. I then went to the Greenway Kia East dealership on the same date to try to return the vehicle, but they would not accept the return. I then sent an email requesting the return of the vehicle to Mr. Simon and Mr. Andrés, but after several days I had not received a response from either of them. I hope that the management of the Greenway group sees this complaint and takes some action so that I receive a refund of the amounts paid for the exchange and down payment, avoiding even greater wear and tear. Be very careful to future customers of this dealership. I hope that this complaint has an effect, helping to prevent other people from falling for this “scam” like I did. More

by Diogo Badoco Verified Customer Verified Customer

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My car was never fixed. I was told to take it to another dealership to see if they could fix it. I was told to take it to another dealership to see if they could fix it. More

by Skyguy87 Verified Customer Verified Customer

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Edyael was very friendly, professional and knowledgeable. He made our car buying experience painless and pleasant. He made our car buying experience painless and pleasant. More

by Angelo V Verified Customer Verified Customer

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Great overall experience, straightforward buying process and fair pricing. All our questions and concerns were quickly answered, and fair pricing. All our questions and concerns were quickly answered, More

by al4ylia Verified Customer Verified Customer

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Everyone was courteous, friendly and very efficient. Quick service and smooth buying process. Negotiable. Prices were great. Service appointment was made quick, in and out. It was truly a pleasure to sh Quick service and smooth buying process. Negotiable. Prices were great. Service appointment was made quick, in and out. It was truly a pleasure to shop here. More

by sserrano0117 Verified Customer Verified Customer

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Terrible service "After" I bought the car. Dealer failed me at every level. Customer service was horrible would never buy here again. Dealer failed me at every level. Customer service was horrible would never buy here again. More

by semerson91 Verified Customer Verified Customer

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