Jorge Benitez

Pleasant staff who gave me a convenient appointment time. Good service. Comfortable waiting area. Very happy Good service. Comfortable waiting area. Very happy More

by joe@artanis.com Verified Customer Verified Customer

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Getting my cars serviced is always quick and easy, especially being able to schedule it online! Had some warranty work done on 2 of my cars and they do a great job from start to finish. especially being able to schedule it online! Had some warranty work done on 2 of my cars and they do a great job from start to finish. More

by timasch4 Verified Customer Verified Customer

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Jonathan and his brother George have been service advisors for many years! Their dedication to their job as advisors is a an Extreme asset to your dealership! Their total experience as advisors has advisors for many years! Their dedication to their job as advisors is a an Extreme asset to your dealership! Their total experience as advisors has made my visits to Regal Kia dealership a true pleasure! I can't say enough about Jonathan and George , they are truly fine Gentlemen and are a total asset to your dealership! More

by lbbugler1 Verified Customer Verified Customer

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The service is A+. I have purchased one car from them and possibly will again. I have purchased one car from them and possibly will again. More

by gagliotom Verified Customer Verified Customer

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I didn! t interact with people,but everyone was polite. I was pleased. The result was good. t interact with people,but everyone was polite. I was pleased. The result was good. More

by MARGJOE Verified Customer Verified Customer

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⭐⭐⭐⭐⭐ I am very grateful for the excellent customer service I received at the Regal Kia Lakeland location! I especially want to highlight Jeremy, who was incredibly attentive and professional throughou service I received at the Regal Kia Lakeland location! I especially want to highlight Jeremy, who was incredibly attentive and professional throughout the entire process. He made me feel very comfortable with his kindness and willingness to answer all my questions. His attention to detail and the way he treated me was truly exceptional. I highly recommend this place without a doubt! Thank you, Jeremy, for making this experience special. Beautiful eyes 💙 More

by Vilmarilys Verified Customer Verified Customer

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Misty is amazing, always professional and prompt in getting things done. Service was quick with resolving my issue this time getting things done. Service was quick with resolving my issue this time More

by JENNALN Verified Customer Verified Customer

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Professional but needs to work on follow-up and actually inspecting vehicles. I went back for the “certification “ and they checked that they checked the oil and fluids abs I was 2 quarts low and had no was inspecting vehicles. I went back for the “certification “ and they checked that they checked the oil and fluids abs I was 2 quarts low and had no washer fluid More

by Morse3 Verified Customer Verified Customer

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We've now gotten the run-around from four different members of the service team. This is the email we received from the Service Director at KIA. We can't find records for two missing oil changes duri members of the service team. This is the email we received from the Service Director at KIA. We can't find records for two missing oil changes during COVID (4-5 years ago), so they will not be honoring our warranty: Good Morning, I hope this email finds you well, the purpose of this email is to inform you that Kia Has responded to our Case, They have advised us the following. " I SEE SOME GAPS IN CUSTOMER MAINTENANCE HISTORY. PLEASE OBTAIN ALL OF THE OIL CHANGE RECEIPTS THAT THE CUSTOMER MAY HAVE THAT IS NOT SHOWN IN THE CARFAX REPORT YOU'VE PROVIDED" At this point we cannot continue without those Maintenance records, Kia will not continue the process There is a 13,268 mile gap between service done in KY 03-24-19 with 47,348 miles KY 02-27-20 with 60,616 miles Then another 12,466 miles gap from the service done in KY 02-27-2020 with 60,616 miles in KY 10-20-2021 with 73,082 miles If you can provided the missing maintenance records we will upload it to the case so we can continue the process so we can try to resolve this case. Thank you for your time. Jeffrey A. Soloj Service Director, Regal Kia 863-687-8000 ext 1025 More

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Good service, professionalism and very friendly Waiting times are short, they are very communicative and always help to fiend the best solution. times are short, they are very communicative and always help to fiend the best solution. More

by fleet Verified Customer Verified Customer

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