Jorden Hayes

This dealership is full of liars and crooks. Takes 3 days to change a headlight? Won’t disclose any further damage to the vehicle? Makes false promises. They claim they are supportive of first r Takes 3 days to change a headlight? Won’t disclose any further damage to the vehicle? Makes false promises. They claim they are supportive of first responders and military veterans, but yet they lie to your face multiple times by multiple people? Not to mention they place customers in criminal situations with their children and tell the customer they are liable if anything happens. DMS will be launching an investigation for sure. More

by slheck01 Verified Customer Verified Customer

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Took too long. People were nice. Had the vehicle I wanted.too much time in fissnce People were nice. Had the vehicle I wanted.too much time in fissnce More

by jewoodcpa Verified Customer Verified Customer

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Sean was great to work with. Car buying experience is not fun but he was very easy to work with and they were able to get me a pretty good deal. I'll use them again in the futu Car buying experience is not fun but he was very easy to work with and they were able to get me a pretty good deal. I'll use them again in the future. More

by paulwoodham75 Verified Customer Verified Customer

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We had a great experience with Guido. He showed us the vehicles that were available, and patiently answered our questions about the differences in the vehicles and prices. We left in 202 He showed us the vehicles that were available, and patiently answered our questions about the differences in the vehicles and prices. We left in 2025 Chrysler Pacifica plug in hybrid !! More

by josephmonthonysr Verified Customer Verified Customer

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My wife and I had an excellent experience purchasing our new Voyager Van. Dan, Jon, Jordan and Vinny did an excellent job facilitating the transaction. We are very happy with our new van and highly recommen new Voyager Van. Dan, Jon, Jordan and Vinny did an excellent job facilitating the transaction. We are very happy with our new van and highly recommend this automobile agency for your next car purchase. More

by gwiepking Verified Customer Verified Customer

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Marcus was initially pleasant, but gave us incorrect information on the car we were interested in,and was prickly if asked any challenging questions. We asked to no longer work with him and worked excl information on the car we were interested in,and was prickly if asked any challenging questions. We asked to no longer work with him and worked exclusively with Jordan. Jordan was polite but was terrible at returning calls, texts or emails. I had to go through the front desk to get responses and information from him More

by nnaul Verified Customer Verified Customer

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Everyone at the dealership was friendly and hospitable. We looked at several vehicles with Guido as he patiently answered our questions about comparisons . After we chose a vehicle Guido took care of the r We looked at several vehicles with Guido as he patiently answered our questions about comparisons . After we chose a vehicle Guido took care of the rest . He made it all seem quick and easy ! More

by josephmonthonysr Verified Customer Verified Customer

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Guido was awesome. Friendly, not pushy, and definitely did his all to get the deal done. Dealership was great too, only reason it’s not 5 stars is the process took a li Friendly, not pushy, and definitely did his all to get the deal done. Dealership was great too, only reason it’s not 5 stars is the process took a little longer than planned. Everyone there was extremely professional and competent and very helpful. More

by spencergates87 Verified Customer Verified Customer

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I recently bought a car from this dealership, and while the staff was friendly and helpful, I can’t fully recommend them. They require a $3,000 package with every car purchase, which felt unnecessary and i the staff was friendly and helpful, I can’t fully recommend them. They require a $3,000 package with every car purchase, which felt unnecessary and inflated the total cost. While they claimed it covered various add-ons, it didn’t seem worth the price. In the end, I bought the car because it was the one I wanted, but I wasn’t happy with the added fee. If you're considering buying here, just be aware of that extra cost and decide if it's worth it for you. More

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As you look over reviews of any service or product, you have to weigh the positives vs negative reviews. Sometimes expectations cannot be met and is part of business. With that said, what happen to me nee have to weigh the positives vs negative reviews. Sometimes expectations cannot be met and is part of business. With that said, what happen to me needs careful consideration prior to visiting CDJR of Leesburg. We found the car my wife wanted on their website and was excited to pursue. I worked with the internet sales mgr, Jordan Hayes and salesman Guido Marin over the phone and text for a couple of days prior to taking a seven-hour road trip to purchase the car. Guido had mentioned the car was being held for me with "Hold" in the windshield and pulled to back of dealership. 30 min prior to my arrival, I msg him as instructed to allow him time to pull the car around for us to drive. When I arrived, I noticed another salesman showing the car?? I was met by Guido and proceeded to go inside for meet and greet and then given the keys for a test drive. Upon returning, I was approached by Jordan Hayes (sales mgr) and was informed that they sold the car while I was out test driving it.. Incredible......Not in the people business, just numbers. I feel they used me to make Max profit and financing from the other buyer. "Beware" ...it's a dealership with a rat infestation and more negative reviews than KFC. The worst part: The sales mgr offered me an Amazon gift card and a tank of gas for my trouble..LMAO. I will continue to post on other sites to try and spare folks some misery. I had to check one star to post More

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