Jordan Knowles
Jordan Knowles at Scranton Chevrolet of Norwich

Jordan Knowles | Page 2

Service Consultant

Scranton Chevrolet of Norwich

774 W Thames St
Norwich, CT 06360

Contact Me
4.9
32 Reviews

16 year veteran of the automotive industry and a local born and raised U.S. Navy Submarine Veteran.

Dealership Experience

10 mos

Industry Experience

16 yrs, 3 mos

Languages Spoken

English English

4.9

32 Reviews

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32 Reviews of Jordan Knowles

May 11, 2026

Dealership Rating
Employee Rating

Khaliyah was an absolute pleasure! She made me feel welcome and part of the family that's they created here. Aside from being so kind she was attentive to my needs and gave me exactly More

by bouilly.woody007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2026

Scranton Chevrolet of Norwich responded

Thank you for your wonderful review highlighting our Family Members! We are so glad that your first time buying from our dealer was from us. We look forward to many more in the future! Welcome Home to the Scranton Family!

May 10, 2026

Dealership Rating
Employee Rating

Happy that's why I always return there even though I only live 2.5 miles from the new London dealer More

by DLLIEBENTHAL
Recommend Dealer
Yes

Other Employees Tagged: Jordan Knowles

May 20, 2026

Scranton Chevrolet of Norwich responded

You have every right to go to whatever dealer you choose to go to....We are just super happy that you allow us to continue to assist in your service needs! Welcome back Home to the Scranton Family!

May 10, 2026

Dealership Rating
Employee Rating

Jordan is a great guy. petsonable, friendly and on top of things. dealership service was efficient More

by bsheldon71
Recommend Dealer
Yes

Other Employees Tagged: Jordan Knowles

May 20, 2026

Scranton Chevrolet of Norwich responded

Thank you for sharing your experience at the dealership with Jordan! Welcome back to the Scranton Family!

May 09, 2026

Dealership Rating
Employee Rating

Eddie and Jordan have taken my calls before but my advisor I believe is Eddie. Really great communication even though they are always busy. More

by msousa1890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Prete

May 20, 2026

Scranton Chevrolet of Norwich responded

Thank you MSousa for recognizing our two fantastic advisors (although we are pretty partial to them as well) but to also recognize how busy they actually are throughout a day and attempt to keep everyone informed. We appreciate you communicating that with us and Welcome back Home to the Scranton Family!

April 30, 2026

Dealership Rating
Employee Rating

Scranton Chevrolet has always done well for us Very good service department Always treated very well More

by bruceminer
Recommend Dealer
Yes

Other Employees Tagged: Jordan Knowles

April 27, 2026

Dealership Rating
Employee Rating

I had an issue with my check engine light and they found the issue fixed it while I waited More

by robertruttkamp1222
Recommend Dealer
Yes

Other Employees Tagged: Jordan Knowles

April 17, 2026

Dealership Rating
Employee Rating

The service department for this appointment was great. I especially like the video of my truck that your technician recorded. More

by JPC48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammy Davis

April 15, 2026

Dealership Rating
Employee Rating

Service was performed quickly and accurately. The video coverage was helpful Staff was courteous and customer oriented More

by CATHOLICNORM
Recommend Dealer
Yes

Other Employees Tagged: Jordan Knowles

Apr 18, 2026

Scranton Chevrolet of Norwich responded

Thank you for your feedback, we like the communication that the video provides to our customers and Welcome back to the Scranton Family!

April 13, 2026

Dealership Rating
Employee Rating

Very customer oriented and down to Earth. It's nice to deal with a business that is still family run. More

by WLC
Recommend Dealer
Yes

Other Employees Tagged: Jordan Knowles

Apr 18, 2026

Scranton Chevrolet of Norwich responded

We like to keep it that way too, Welcome to the Scranton Family!

April 04, 2026

Dealership Rating
Employee Rating

Jordan in the service department is very professional. He answered all of my husband's and I concerns and did a very thorough inspection. He even provided video of the inspection and had gotten the servic More

by anasyed80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

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