Jordan Knowles
Jordan Knowles at Scranton Chevrolet of Norwich

Jordan Knowles

Service Consultant

Scranton Chevrolet of Norwich

774 W Thames St
Norwich, CT 06360

Contact Me
4.9
32 Reviews

16 year veteran of the automotive industry and a local born and raised U.S. Navy Submarine Veteran.

Dealership Experience

10 mos

Industry Experience

16 yrs, 3 mos

Languages Spoken

English English

4.9

32 Reviews

Write a Review

32 Reviews of Jordan Knowles

September 02, 2026

Dealership Rating
Employee Rating

Brought vehicle in because of a strange noise. Tech found a loose cover, tightened up and sent us on our way. He provided a rental vehicle in the car had to stay overnight. More

by Srdjeep
Recommend Dealer
Yes

Other Employees Tagged: Jordan Knowles

August 11, 2026

Dealership Rating
Employee Rating

I appreciated them timely servicing the vehicle and fixing the issue, they also were kind enough to drop me off and pick me up. More

by Aidan.ely
Recommend Dealer
Yes

Other Employees Tagged: Jordan Knowles

August 09, 2026

Dealership Rating
Employee Rating

Everyone that I came into contact with seemed to me to be very professional. The repair/maintenance evolution that took place seemed to fix the problem that I was experiencing. More

by LUCKYJBM
Recommend Dealer
Yes

Other Employees Tagged: Jordan Knowles

July 20, 2026

Dealership Rating
Employee Rating

Easy no issues Got me in took care of business and got me on the road More

by mack6155
Recommend Dealer
Yes

Other Employees Tagged: Jordan Knowles

July 20, 2026

Dealership Rating
Employee Rating

Easy to schedule. Professional service. Overall great experience Good experience all throughout sale and service. More

by mmorin6
Recommend Dealer
Yes

Other Employees Tagged: Jordan Knowles

July 08, 2026

Dealership Rating
Employee Rating

I had my truck towed in from another dealership because it had been for a few days waiting to be serviced so I decided to have to brought to Scranton Chevy. Jordan had my truck look at right away and gave More

by bpemental92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2026

Scranton Chevrolet of Norwich responded

Thank you so much for sharing your experience with our service department. We truly appreciate you giving Scranton Chevy the opportunity to earn your business, especially after the challenges you experienced elsewhere. I'm thrilled to hear that Jordan took immediate action, arranged a loaner vehicle, and kept you informed throughout the process. Providing prompt, caring, and professional service is exactly what we strive for, and I'll be sure to share your kind words with Jordan. He'll be honored to know his dedication made such a positive difference. Thank you again for your trust and for recognizing one of our outstanding team members. We look forward to being here whenever you need us. Welcome Home to the Scranton Family!

May 25, 2026

Dealership Rating
Employee Rating

When I bought the car last year, the one they gave me was not the one I had looked at with the salesman. The sales manager also told me i could not buy a new 2025 and had to settle for a 2024 leftover. The v More

by RodneyGreen
Recommend Dealer
No

Other Employees Tagged: Jordan Knowles

May 24, 2026

Dealership Rating
Employee Rating

Khaliyah was great. She listened, answered the questions I asked, and was easy to talk to. She took good care of me. More

by carrie.merfeld
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 19, 2026

Dealership Rating
Employee Rating

The dealership was clean and the free coffee was a bonus. The maintenance associate, Jordan, was professional and very polite. It took longer than I expected for a routine oil change but the overall experien More

by cannonballmm
Recommend Dealer
Yes

Other Employees Tagged: Jordan Knowles

May 19, 2026

Scranton Chevrolet of Norwich responded

Thank you for the review and look forward to improving for your next cup of coffee!

May 17, 2026

Dealership Rating
Employee Rating

Easy to get an appointment, they took it in on time, serviced it promptly and Jason sent a video of the inspection while I waited as it was completed. Excellent job. More

by leehotwillys
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2026

Scranton Chevrolet of Norwich responded

Thank you Lee for explaining how easy and transparent it is to do business here! Welcome Home to the Scranton Family!!

1
...

Dealership Inventory (140 Vehicles)

used 2021 Jeep Grand Cherokee car, priced at $55,895
2021 Jeep Grand Cherokee
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Tahoe car, priced at $88,384
2026 Chevrolet Tahoe
new
Black exterior
Unknown
Four-wheel Drive
new 2026 Chevrolet Traverse car, priced at $43,207
2026 Chevrolet Traverse
new
Lakeshore Blue Metallic exterior
Automatic
Front-wheel Drive
used 2022 Chevrolet Tahoe car, priced at $58,979
2022 Chevrolet Tahoe
used
Summit White exterior
Unknown
Four-wheel Drive
new 2026 Chevrolet Equinox EV car, priced at $41,891
2026 Chevrolet Equinox EV
new
Galaxy Gray Metallic exterior
Automatic
All-wheel Drive
used 2025 Mercedes-Benz GLE 350 car, priced at $52,956
2025 Mercedes-Benz GLE 350
used
White exterior
Automatic
All-wheel Drive