Jordan Farmer
Jordan Farmer at Crest Volvo Cars
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Jordan Farmer

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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4.9
73 Reviews

Dealership Experience

7 yrs, 5 mos

Industry Experience

20 yrs, 11 mos

Languages Spoken

English English

4.9

73 Reviews

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73 Reviews of Jordan Farmer

October 03, 2024

Dealership Rating
Employee Rating

The do a very good job of taking care of me and my XC 90 More

by Higgi1955
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rico Andani

Oct 04, 2024

Crest Volvo Cars responded

Thank you for your feedback! We're glad to hear that you're satisfied with the care you receive for your XC90. Our team is dedicated to providing excellent service, and we appreciate your trust in us. If you need anything in the future, don't hesitate to reach out!

September 29, 2024

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Jordan my service advisor is really great to work with and makes it enjoyable to come in for service More

by susan@mactracks.com
Service Price Transparency
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Recommend Dealer
Yes
Oct 01, 2024

Crest Volvo Cars responded

Thank you for your kind words! We're delighted to hear that Jordan has made your visits enjoyable. Providing a great customer experience is our goal, and it's wonderful to know that Jordan has contributed to that. We appreciate your feedback and look forward to seeing you again for your next service!

September 18, 2024

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Good place to service your Volvo. Great people and helpful with answers to my questions. More

by Skeeter
Service Price Transparency
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Recommend Dealer
Yes
Sep 19, 2024

Crest Volvo Cars responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our service team and that they were helpful in answering your questions. We appreciate your feedback and look forward to assisting you with your Volvo in the future. If you need anything else, please don’t hesitate to reach out!

July 20, 2024

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This dealership away treatment my with respect. And always have my car done in a timely manner. More

by Candyapple
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Recommend Dealer
Yes
Jul 26, 2024

Crest Volvo Cars responded

Thank you for your feedback! We're glad to hear that you consistently feel respected and that your car is always completed in a timely manner. Your continued trust means a lot to us. If you need anything else, feel free to let us know!

July 16, 2024

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My Service Advisor, Jordan Farmer, kept me updated about my car's progress so there were no surprises. If I had any questions about the paperwork being submitted for my approval, I would contact Jordan and More

by SED
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Recommend Dealer
Yes

June 16, 2024

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Jordan is great. ...always right on top of things. He is professional, friendly, always explains exactly what the issues are and what the costs are involved. He gets b More

by Ellie
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Recommend Dealer
Yes
Jun 17, 2024

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're thrilled to hear that Jordan provided such exemplary service at our dealership. Jordan's dedication to professionalism, friendliness, and clear communication is truly commendable. At Volvo, we take pride in employees like Jordan who consistently go above and beyond to ensure our customers receive top-notch service. Your kind words will be shared with him and our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your loyalty and look forward to serving you again!

May 17, 2024

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Always great service and always on time. Able to schedule on line which makes it also very easy. More

by Terry Tice
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeremi Chapman

May 20, 2024

Crest Volvo Cars responded

Thank you for the fantastic review! We appreciate you recognizing that we consistently deliver great service, are always on time, and offer convenient online scheduling. At Crest Volvo Cars, we strive to make the entire service experience positive and efficient, and your feedback lets us know we're hitting the mark. Online scheduling is a popular feature for many of our customers, and we're glad you find it easy to use. It's a great way to save time and schedule your appointment at your convenience. Thank you again for choosing Crest Volvo Cars! We look forward to seeing you again soon and keeping your Volvo running smoothly.

April 17, 2024

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This dealership has great service advisors that truly help you understand what is going on and communicates with you through the entire process! More

by tagmm74
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Keith Wiedmann, Ally Gallagher

Apr 18, 2024

Crest Volvo Cars responded

Thank you for the fantastic review! We take pride in our service advisors and strive to provide clear communication throughout the entire service process. We're thrilled to hear that your experience reflected this commitment. Thanks again for choosing Crest Volvo Cars!

April 15, 2024

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Consistently consistent stellar customer service! Wonderful people and state-of-the-art premises. An oasis of high end care provided by expert personnel and delivered effortlessly for any Volvo owner More

by Alice in Volvoland
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Recommend Dealer
Yes
Apr 16, 2024

Crest Volvo Cars responded

Wow, what a fantastic review! Thank you for taking the time to share your experience. We take a lot of pride in providing consistently stellar customer service, and it means the world to us that you recognize the efforts of our wonderful team. We strive to create a state-of-the-art environment that feels like an oasis, and we're thrilled you feel that way. Our expert personnel are dedicated to delivering effortless high-end care for every Volvo owner, and your lingering positive impressions after each visit make all the difference. Thank you for choosing Crest Volvo Cars!

April 12, 2024

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Every part of the customer experience was quick, efficient, well communicated, and professional. I really could not ask for more. More

by sublacker
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Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Crest Volvo Cars responded

Wow, that's fantastic feedback! Thank you for recognizing every aspect of your customer experience. We strive to make the entire process, from start to finish, quick, efficient, well-communicated, and professional. Hearing that we achieved that for you truly makes our day. We appreciate you choosing us and look forward to exceeding your expectations again in the future!

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