Jordan Barkow | Page 3

Brattleboro Subaru responded

Thank you so much for the kind words! We’re thrilled to hear that our team made such a positive impression. We truly love what we do, and having Sundays off helps us stay refreshed and ready to give our best. We appreciate you taking the time to share your experience!

Brattleboro Subaru responded

Thank you so much for sharing your experience. We’re thrilled to hear that Amanda took the time to listen carefully and resolve your concern. She truly is an asset to our Subaru team, and your kind words mean a great deal. We appreciate you choosing us and look forward to assisting you again in the future.

Brattleboro Subaru responded

Thank you so much for sharing your experience with us! We’re glad to hear our team was professional, courteous, and took the time to explain everything clearly. Regarding your question about tire replacement: in most cases, if a single tire is damaged beyond repair, it doesn’t always mean all four need to be replaced. However, depending on the vehicle’s drivetrain (for example, all-wheel drive), replacing just one tire can cause uneven wear or performance issues. In those situations, replacing four tires may be recommended to keep tread depth consistent and protect the vehicle’s handling and safety. We completely understand how surprising that can be, especially while traveling. We’re happy our team was able to guide you through the process, and we truly appreciate your trust in us. We look forward to welcoming you back whenever you’re in Vermont!

Brattleboro Subaru responded

Thank you so much for sharing your experience! We’re delighted to hear that you enjoyed the comfort of our waiting room and appreciated the coffee and reading space. Our team takes pride in providing fast, friendly service, and it’s wonderful to know our service reps made a positive impression. We look forward to welcoming you back again soon!

Brattleboro Subaru responded

Thank you so much for your kind words! We’re delighted to hear that our team’s friendliness and communication made your visit enjoyable. And we’re glad you liked the coffee too—it’s always nice to start the day with a good cup! We truly appreciate your feedback and look forward to welcoming you back again soon.

Brattleboro Subaru responded

Thank you so much for sharing your experience! We’re glad to hear that our organization, thoroughness, and communication made a positive difference for you. Keeping our customers informed every step of the way is a top priority, and it’s wonderful to know you felt well taken care of. We appreciate your trust in us and look forward to helping with your car whenever you need.

Brattleboro Subaru responded

Thank you so much for the kind words and recommendation! We're thrilled to hear you had a great experience with our service department. Taking care of Subarus is what we love to do, and it means a lot to know you'd send others our way. We look forward to seeing you again whenever your Subaru needs us

Brattleboro Subaru responded

The service department has been a pleasure to work with. Keep up the good work!

Brattleboro Subaru responded

Thank you so much for your thoughtful review! We're thrilled to hear that our team, service, and facility continue to meet your expectations. It’s especially inspiring to know your Subaru is still going strong at over 200,000 miles — a true testament to your care and the vehicle’s reliability. We’re honored to be part of that journey and look forward to keeping your Subaru running smoothly for many more miles ahead!

Brattleboro Subaru responded

Thanks so much for your feedback! We're glad to hear the service met your expectations and that the video inspection helped provide clarity on your tires and brakes. We understand that quality work can come at a cost, and we truly appreciate your trust in us to get the job done right. If there's anything more we can do to improve your experience next time, we're all ears!