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Jordan Barkow
Jordan Barkow at Brattleboro Subaru
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Jordan Barkow

Service Advisor

Brattleboro Subaru

1234 Putney Rd
Brattleboro, VT 05301

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4.9
496 Reviews

I am an avid "foodie", a pet owner, and love helping people understand their personal vehicles and the processes we use to service your vehicle. Cheers!

Dealership Experience

3 yrs, 9 mos

Industry Experience

12 yrs

4.9

496 Reviews

Write a Review

496 Reviews of Jordan Barkow

April 09, 2025

Dealership Rating
Employee Rating

Very uneven. Sometimes I get excellent service, sometimes so-so. My last service was 2,5 times longer than promised and almost twice more expensive. More

by feledmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morgan Dow , John McLean

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Apr 10, 2025

Brattleboro Subaru responded

Thank you for taking the time to share your experience with us. We sincerely apologize for the inconsistency in service and for the delays and cost overruns during your most recent visit. This is not the standard we strive for, and we understand how frustrating it can be when expectations are not met. Your feedback is incredibly valuable as it helps us identify areas where we need to improve. We are currently reviewing our processes to ensure better consistency in service and to prevent situations like this from happening again. Please feel free to reach out at 802-251-1000. Your satisfaction is our priority, and we hope to have the chance to restore your trust in us.

March 27, 2025

Dealership Rating
Employee Rating

Your service department is superb. i am very happy to have my car serviced at Brattleboro Subaru. More

by gortybaldwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morgan Dow, Amanda Crosby, Hunter Beebe

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Mar 27, 2025

Brattleboro Subaru responded

Gorty, thank you so much for such great feedback about our service department! We really appreciate you choosing us for your automotive needs and we look forward to seeing you at your next visit!

March 24, 2025

Dealership Rating
Employee Rating

Our experience with everyone we worked with at Brattleboro Subaru was excellent! Ian's calm, respectful, and non-pressure style was greatly appreciated. More

by dberigow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luke Higley, Nizam Mushaba, Ian Findlay

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Mar 25, 2025

Brattleboro Subaru responded

Thank you so much for this great feedback about your experience with Ian! We are thrilled to hear that you loved your experience! Thank you so much for choosing us for your automotive needs and we hope you enjoy the new wheels! Safe travels! See you at your next visit!

March 22, 2025

Dealership Rating
Employee Rating

Thoughtful and helpful explained everything including what was done and what was needed. Giving full attention More

by jeanet2710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morgan Dow, Amanda Crosby

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Mar 24, 2025

Brattleboro Subaru responded

Jeanet, thank you for taking the time to leave your kind feedback about your experience with our service team! We truly appreciate you choosing and trusting us for your automotive needs! We look forward to seeing you at your next routine visit! Take care!

March 16, 2025

Dealership Rating
Employee Rating

Brattleboro Subaru fixed our heater and dash lights issue. It took a 3 return trips but they found all the issues More

by jerry3137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morgan Dow, Amanda Crosby

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Mar 17, 2025

Brattleboro Subaru responded

Jerry, thanks for the 4 star review. We apologize that you had to come back multiple times to get your issue resolved but we are happy it is fixed now. We would love to make your next experience with us a 5 star, so please reach out to us if you have any additional questions or concerns! Thank you for choosing us and sticking with us!

March 08, 2025

Dealership Rating
Employee Rating

Helpful, courteous, and professional. Explained the repairs needed and kept me informed. I also appreciate having a loaner car for the duration of the repairs. More

by SUSANNE.SUSANNESCHMIDT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morgan Dow, Amanda Crosby

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Mar 10, 2025

Brattleboro Subaru responded

Susanne, thank you so much for taking the time to leave such a great review about your experience with our service team! We try to make things as easy as possible for our valued customers, like you! Thank you so much for choosing us for all of your automotive needs and we look forward to seeing you in the future!

March 05, 2025

Dealership Rating
Employee Rating

Very professional and great communication. Explained what we needed and went over and above our concerns More

by mhbrooks2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Crosby

Report | Print
Mar 06, 2025

Brattleboro Subaru responded

Thank you so much for your kind words about your experience with our service department! We are happy to hear you had a great one and we hope to see you in the future! Thank you so much for choosing us!

February 23, 2025

Dealership Rating
Employee Rating

I bought a new car and feel continuously taken care of. Always get a very courteous, helpful and intelligent response from anyone whenever I need something or some service or information. More

by yparma2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morgan Dow, Amanda Crosby

Report | Print
Feb 24, 2025

Brattleboro Subaru responded

Thank you for your kind words about your experience with us! We strive to make every visit better and better and happy to hear you love to visit! If you have anymore questions, please feel free to reach out! Thank you for choosing Brattleboro Subaru for your needs and we look forward to seeing you at your next visit!

February 19, 2025

Dealership Rating
Employee Rating

Very professional. Honest and wanted customer to be aware of all issues regarding their vehicle. Polite and friendly. More

by JWMORAN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 20, 2025

Brattleboro Subaru responded

Thank you for this kind review about your experience with our service department! We are thrilled it was an extraordinary one! Thank you so much for choosing us for your automotive needs and we look forward to seeing you in the future!

February 18, 2025

Dealership Rating
Employee Rating

Very well, done dealership, friendly, and easy to buy a car from. It’s been my favorite place to buy a car from. More

by sandworm-42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nizam Mushaba, Dan Bacigalupo, Marie Cook, Amanda Crosby

Report | Print
Feb 18, 2025

Brattleboro Subaru responded

Thank you so much for the kind words! We are so happy to hear this great feedback! Thank you for continuing to choose us for your automotive needs and we look forward to seeing you in the future!

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