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Jonathan Valdez
Jonathan Valdez at Goodson Acura of Dallas
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Jonathan Valdez

Service Advisor

Goodson Acura of Dallas

4801 Lemmon Ave
Dallas, TX 75219

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5.0
217 Reviews
5.0

217 Reviews

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217 Reviews of Jonathan Valdez

December 18, 2024

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Employee Rating

An excellent experience. I came in for an oil change and they took care of it for me. More

by Jimbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 18, 2024

Goodson Acura of Dallas responded

Jimbo, thank you for sharing 5-stars and noting an excellent experience stopping in for an oil change with Jonathan! We appreciate your kind words and look forward to serving you additionally next time. Take care!

December 08, 2024

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Outstanding customer service. The work completed was promptly done. The detail was very good. Thank you to the courteous team. More

by silverstarmuriel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen, Bobby Carroll, Russell Van Meter, Veronica Rios, Wally Miedezianowski , Eric Johnson

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Dec 08, 2024

Goodson Acura of Dallas responded

silverstarmuriel, thank you for sharing 5-stars and noting that you had a great service visit. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 05, 2024

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Really impressed with the professionalism and attention to my needs as a Senior. Johnathan was great... Took the time to explain everything in detail and answer my questions. Bought my 2003 MDX from Good More

by John Monsees
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Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 06, 2024

Goodson Acura of Dallas responded

John, thank you for sharing 5-stars and noting that you were impressed with Jonathan's service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

October 29, 2024

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5 Stars for Eric Johnson and Jonathan Valdez at Goodson Acura of Dallas. I had my car in for scheuled maintenance and to fix an issue with my radio popping and both Service Techs and the Service Department More

by Denny C
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Johnson

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Oct 30, 2024

Goodson Acura of Dallas responded

Denny, thank you for sharing 5-stars and noting Eric and Jonathan have been great at providing you assistance. We appreciate your business and your note and we look forward to serving you additionally when the time comes. Thanks again!

September 21, 2024

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The service was impeccable! I without a doubt will continue to allow Goodson Acura to service my vehicle needs. I will also refer my friends and family to Goodson Acura! More

by reneederrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen, Bobby Carroll , Eric Johnson

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Sep 22, 2024

Goodson Acura of Dallas responded

reneederrick, thank you for sharing 5-stars! We're pleased to hear our team provides impeccable service! We appreciate your endorsement and look forward to serving you additionally in the future! Best wishes!

September 19, 2024

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Goodson Acura of Dallas is AMAZING & provides exceptional customer service! They are prompt, polite & professional! Johnathan Valdez is one of a kind! More

by Williamsangelan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen

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Sep 19, 2024

Goodson Acura of Dallas responded

Williamsangelan, thank you for sharing 5-stars! We're glad to hear Johnathan Valdez and the rest of our team are prompt, polite and professional! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!

September 17, 2024

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Mr. Valdez was very understanding of my last minute request for a state inspection. So glad he was able to fit me in. More

by mbagnall1
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Workmanship
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Recommend Dealer
Yes
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Sep 17, 2024

Goodson Acura of Dallas responded

mbagnall1, thank you for sharing 5-stars and noting Mr. Valdex was understanding of your last minute request. We appreciate your kind words and look forward to serving you additionally next time. Thanks again!

September 06, 2024

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Johnathan Valdez my service advisor at Goodson Acura today was outstanding. He explained everything to me clearly and kept in contact with me. I appreciate his service he took great care of me today. More

by RondaE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 07, 2024

Goodson Acura of Dallas responded

RondaE, thank you for sharing 5-stars and noting Johnathan Valdez is your favorite advisor! We appreciate your praise noting his great explanations. Let us know when we may serve you additionally. Thanks again!

September 01, 2024

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Very professional and efficient staff. Thank you for the continued good service. I will return More

by fredrick.frowner
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 02, 2024

Goodson Acura of Dallas responded

fredrick, thank you for sharing 5-stars! We're glad to hear our team is professional and efficient! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

September 01, 2024

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Employee Rating

Sales and senior dealership management are rascals, dishonest minions lacking moral guidance and good business judgment. The service department was satisfactory. More

by VERY unhappy buyer!!!!!
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 03, 2024

Goodson Acura of Dallas responded

We are so sorry to hear that your experience with us in service was less than stellar. Unfortunately, without your full name, we have no way to reference your recent visit and dig into the details. We would like to invite you to reach out to our General Manager, Ankur Javia directly at ajavia@goodsonacura.com or 214-379-5813. Ankur is anticipating your contact and yearns to connect and see what we can do to better serve you. See you next time. Thanks again!

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