Jonathan Stephens
Jonathan Stephens at Suntrup Nissan
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Jonathan Stephens

Client Advisor

Suntrup Nissan

6000 S Lindbergh Blvd
St. Louis, MO 63123

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4.9
65 Reviews
4.9

65 Reviews

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65 Reviews of Jonathan Stephens

November 19, 2024

Dealership Rating
Employee Rating

Suntrup Nissan is amazing! ! Definitely recommend John Stephens he was great to work with, Friendly outgoing and got us the truck we love!!! More

by Kimlogston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Roth, Oz Osman

Nov 19, 2024

Suntrup Nissan responded

We're so happy that John was able to find a truck for you that you love! Thank you for the 5 star review, it means a lot to us!

November 15, 2024

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My recent experience buying a car at Suntrup Nissan was fantastic. As soon as I entered, I was welcomed with warm and professional service. My sales consultant, John Stephenson, was knowledgeable, patient, More

by keithc7118
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 15, 2024

Suntrup Nissan responded

Thank you so much for the kind review! I'll also be sure to pass along your compliments to the team, as their dedication to excellent service is something we’re incredibly proud of. Your recommendation means the world to us, and we’re so grateful to have you as a part of the Suntrup Nissan family!

Nov 16, 2024

keithc7118 responded

There's actually more to the story. Less than 24 hours after buying the car I was driving down highway 270 at 44, and I hit a big rock was in the middle of the road me and several other commuters. And I only blew my tire it split my rim from top to bottom never seen any like it. Course I pulled over the side of the road immediately and got on the phone I called John my salesman and I called my finance lady cuz you told me about all this stuff I got towing and all this other stuff. Neither of them answer the phone so as immediately upset thinking oh great the car is sold they don't care anymore. Not sooner after checking for a spare tire I got back in the driver's seat the car and my phone was ringing, it was John and he was asking me what happened and I was asking about how I got a hold of my towing and he was trying to help me no sir to hang up from him Jill called me and she's telling me what I can do. I end up changing the spare myself and the next day I spoke with both John and Jill is it don't worry everything's covered we're taking care of it and they did. I got several calls from the service department from Jill from John tell me what was going on and what's happening, and when my running tire would be there it ended up showing up earlier than expected they got me in the service department was absolutely wonderful took care of everything realign the car got my wheel and tire back on. I took a Jill's advice when I was financing and she did a heck of a job when I left I thought off they got me I was a sucker you know I bought the extra fire protection and towing and all other stuff but I swear everything she sold me I used and it paid for itself in less than 24 hours after driving off the lot. I actually felt like they cared about my happiness and that I'm satisfied and I mean the entire team from when you're walking the door till you pay the cashier cashier to everybody that's clean is bending over backwards for you. I will never buy another car from anybody but the sun truck family.

November 13, 2024

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John was a big help I really thank him and his team. I'ma recommend All my family and friends that need a car to go over too Nissan More

by denardojones18
Sales Price Transparency
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Recommend Dealer
Yes
Nov 13, 2024

Suntrup Nissan responded

Thank you for the 5 star review and recommendation! We hope you are loving your Rogue!

October 29, 2024

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John really helped me find that car I really wanted and went through all the cars and was so patient with me! More

by Swhite115
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 29, 2024

Suntrup Nissan responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Suntrup Nissan. We look forward to having you as one of our valued customers for many more years to come!

October 25, 2024

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John and Billy worked super hard to get me into a great vehicle, fantastic service all around. I will definitely be back in the future! More

by Laursrunning
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Willis, Jake Belcher

Oct 29, 2024

Suntrup Nissan responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Suntrup Nissan. We look forward to having you as one of our valued customers for many more years to come!

October 22, 2024

Dealership Rating
Employee Rating

Wow, imagine this much! The Suntrup Family of Dealers and I go back to 1982 when Susie, Craig’s Sister and Wade’s wife sold me my first car, a new 1982 Datsun B-210 loaded a More

by mggazall
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Todd Roth, Jill Schellhase, Jake Belcher , Wade, this dude is the man and my true friend.

Oct 29, 2024

Suntrup Nissan responded

Thanks for your feedback on your recent visit to Suntrup Nissan. It's great to hear that we were able to assist you and that you had such a positive experience

October 19, 2024

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Employee Rating

I have been doing business with Craig , Susie & Wade since 1982 and have bought a ton of cars from these guys. I paid cash, over $100K in the last 2 weeks on 3 cars and 3 wrap around 150K mile Bumper to More

by mggazall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Roth, Jill Schellhase, Jake Belcher , Wade, my go to man friends for life!

Oct 29, 2024

Suntrup Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Suntrup Nissan.

October 15, 2024

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Employee Rating

Thank you very much! We are enjoying our new car. The process and communication was very nice. More

by lindapleimann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Roth, Jake Belcher

Oct 29, 2024

Suntrup Nissan responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Suntrup Nissan. We look forward to having you as one of our valued customers for many more years to come!

October 07, 2024

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Employee Rating

We had a great, smooth and quick experience! Would definitely choose Suntrup again. Everyone was kind, patient, knowledgeable and made everything super easy. We love our new pathfinder More

by Rischj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Toppins, Jake Belcher

Oct 11, 2024

Suntrup Nissan responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 04, 2024

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Employee Rating

As a dealership selling multiple lines of vehicles, you need to make sure that you are able to service both domestic and foreign. My 2017 Ford Focus SE was not prepared for sale prior to my purchase. Onc More

by Mrs. Clauss
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
No
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