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Jonathan Ramirez
Jonathan Ramirez at Guntersville Chevrolet
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Jonathan Ramirez

Service Advisor

Guntersville Chevrolet

11982 US-431 Suite A
Guntersville, AL 35976

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4.8
118 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

118 Reviews

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118 Reviews of Jonathan Ramirez

November 23, 2024

Dealership Rating
Employee Rating

Fantastic service department, little to no wait, and while I did I was kept comfortable, informed, and laughing with staff! 10/10 will go again! More

by Oh_hiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carleigh Bowen, Kevin Russell, Madison Russell

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November 15, 2024

Dealership Rating
Employee Rating

Always get me in and out promptly. They even vacuumed and washed my car for me while I waited at no extra charge! They definitely changed my experience. More

by vwgolfgti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Houston, Carleigh Bowen, Aerial Cason, Kevin Russell, Chase Bowen, CJ Cowart, Madison Russell, Maeghan Steeley, Juan Tzintzun

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Nov 19, 2024

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 04, 2024

Dealership Rating
Employee Rating

Helpful , courteous , friendly and Prompt . Craig always does what he says and gets back with you in a timely manner . More

by JACKIE.KIRKLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Nothdurft, John Houston, Bruce Moss, Carleigh Bowen, Kevin Russell, Craig Harris

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Nov 07, 2024

Guntersville Chevrolet responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2024

Dealership Rating
Employee Rating

I was a awesome experience but it is always an awesome experience at guntersville Chevrolet whether being serviced the vehicles or buying a vehicle More

by johnnymackdowns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 02, 2024

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 21, 2024

Dealership Rating
Employee Rating

The dealer ship is good the salesmen are a little pushy but that goes with it the service is good More

by jcollins29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moody Qattea, John Houston, Kevin Russell, Chase Bowen, Tony Stovall

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Oct 26, 2024

Guntersville Chevrolet responded

Thank you; we appreciate your feedback! Please don't hesitate to contact us if there's anything more we can do!

October 05, 2024

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Employee Rating

Great low pressure service department. Staff will bend over backward to help you. I never fill cheated. More

by Greg Canfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Houston, Carleigh Bowen, Kevin Russell

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Oct 10, 2024

Guntersville Chevrolet responded

Greg, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

September 21, 2024

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Employee Rating

My warranty was not honored nor was this warranty disclosed properly at the time of purchase. Terrible customer service. I have purchased 2 vehicles and will NOT BE BACK More

by annette40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carleigh Bowen, Kevin Russell

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Sep 24, 2024

Guntersville Chevrolet responded

Hi Annette, Thank you for taking the time to share your feedback. We are very sorry to hear that your recent experience with us left you disappointed. I understand that the service contract you purchased is void when items within the powertrain, like oversized tires, are altered on the vehicle after purchase. We're sorry for any miscommunication on our end about these terms, and we're happy to discuss further if you would like to. Thank you again for reaching out to us, and we wish you all the best! Sincerely, Katie R.

September 16, 2024

Dealership Rating
Employee Rating

10/10 service. Very transparent and very considerate! Never taking my vehicle anywhere else if possible! More

by Honda97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Houston, Carleigh Bowen, Aerial Cason, Kevin Russell, CJ Cowart, Madison Russell, Craig Harris, Maeghan Steeley

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Sep 21, 2024

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2024

Dealership Rating
Employee Rating

Really some great folks! ! Love doing business with them!!! Bruce does a great job!! He just needs to learn to say Roll Tide Roll!! More

by HAMMCABNIET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moody Qattea, John Houston, Bruce Moss, Carleigh Bowen, Aerial Cason, Kevin Russell

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Sep 05, 2024

Guntersville Chevrolet responded

Thank you so much for your positive comments about Guntersville Chevrolet! Please don't hesitate to reach out to us if there's anything more we can do!

August 28, 2024

Dealership Rating
Employee Rating

Top notch, needs a raise! Great place and great people, they care about the customer! More

by brentcindysassy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moody Qattea, John Houston, Bruce Moss, Carleigh Bowen, Kevin Russell, Arlen Stinson , Harry Norton, Brent Woodham

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Aug 31, 2024

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Guntersville Chevrolet!

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