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Kevin Russell
196 Reviews
Dealership Experience
4 yrs, 1 mo
Industry Experience
20 yrs, 9 mos
Languages Spoken
English
196 Reviews
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196 Reviews of Kevin Russell
October 10, 2026
Had my jeep serviced. They greeted me very politely & took my jeep. Very clean, peaceful waiting area & restrooms. Came & did a check in with me & let me know that it They greeted me very politely & took my jeep. Very clean, peaceful waiting area & restrooms. Came & did a check in with me & let me know that it would be ready soon & that they were giving suggestions of things I might need to do since I hadn’t had it serviced there before. Came got me when it was ready & very polite & easy Check out & said they had a bottle of water in my jeep for me. Wonderful service ! Thank you! More
by Sharrell
Verified Customer
October 07, 2026
Best place I have ever been to for a service! They are very honest in what needs to be done, takes a video of them working on your car so you can see, very nice people! Best place I have ever bee They are very honest in what needs to be done, takes a video of them working on your car so you can see, very nice people! Best place I have ever been to for a service More
by tiffanyipser
Other Employees Tagged: Kevin Russell
August 29, 2026
This is why I chose to purchase my Chevy truck at Guntersville Chevrolet. Thursday I experienced a loud popping noise from the front of my truck. Turns out some type of upper ball joint Control Arm i Guntersville Chevrolet. Thursday I experienced a loud popping noise from the front of my truck. Turns out some type of upper ball joint Control Arm issue. It was not safe to drive. I called my service advisor and he contacted the closest dealership (I work in Huntsville) but they were 5 days out to look at my truck. The Guntersville Chevrolet team worked with me and roadside assistance to have my truck towed to Guntersville Chevrolet. They had my truck fixed and ready for pickup late on Friday (one day after it arrive there from the tow truck !!!); I picked up my truck on Saturday. Thank you David, Kevin and Dave for your awesome customer service. More
by darrellflores
Other Employees Tagged: David Scott , Dave Daniels
August 28, 2026
Kevin was very nice and helpful. The dealership was clean and all the people were cordial. The only issue I had, was I had to call to get an update on my vehicles repair. After I was The dealership was clean and all the people were cordial. The only issue I had, was I had to call to get an update on my vehicles repair. After I was on hold for very short time, it was found to be ready. More
by JOEISBELL
August 23, 2026
The service was fast and excellent along with the employees in the show room, the waiting room was very clean and user friendly. Overall an excellent experience. employees in the show room, the waiting room was very clean and user friendly. Overall an excellent experience. More
by Ltsbdfr
Other Employees Tagged: Ned Jones
August 23, 2026
Prompt and professional. The service was timely and the manager kept me abreast of the service progress and any additional potential service needs. The service was timely and the manager kept me abreast of the service progress and any additional potential service needs. More
by Pcrowe74
Other Employees Tagged: Kevin Russell
August 17, 2026
Friendly staff, professional, and very helpful throughout the entire process, they provided excellent customer service answered all my questions and made everything easy and stress-free. I would definitely r the entire process, they provided excellent customer service answered all my questions and made everything easy and stress-free. I would definitely recommend the Guntersville Chevrolet to anyone looking for a vehicle and great service. More
by Maggie.B.Barnes
Other Employees Tagged: Moody Qattea, Bruce Moss, Amanda Cole, Michael Maxfield, Ned Jones, Joe Housel, Nic Laslo
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