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Kevin Russell

Overview Reviews (182) Inventory (95)

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Kevin Russell

Service Advisor

Guntersville Chevrolet

11982 US-431 Suite A
Guntersville, AL 35976

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4.9

182 Reviews

Overview Reviews (182) Inventory (95)

Dealership Experience

3 yrs, 10 mos

Industry Experience

20 yrs, 6 mos

Languages Spoken

English

4.9

182 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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182 Reviews of Kevin Russell

July 18, 2026

Dealership Rating

Employee Rating

Everyone that I had contact with was very nice and the service was fast. No complaints! service was fast. No complaints! More

by amanda.weeks2770

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 25, 2026 -

Guntersville Chevrolet responded

We really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

July 11, 2026

Dealership Rating

Employee Rating

Great job. Always does what I need. I can trust them to do only what is needed. Always does what I need. I can trust them to do only what is needed. More

by Newcaron t

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kevin Russell

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Jul 13, 2026 -

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 08, 2026

Dealership Rating

Employee Rating

Did a great job on my truck in a quick timely mater. And they were very nice and professional. And they were very nice and professional. More

by paul55rig01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ned Jones

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Jul 11, 2026 -

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 25, 2026

Dealership Rating

Employee Rating

Great. Easy and efficient. Everything explained well Quick to get me in and finished up. Explained everything well and felt personable. Easy and efficient. Everything explained well Quick to get me in and finished up. Explained everything well and felt personable. More

by chrisbrownuah

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kevin Russell

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Jul 16, 2026 -

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

June 21, 2026

Dealership Rating

Employee Rating

My experience was amazing! They took great care of my truck and everyone was super friendly! I HIGHLY recommend the service department! They took great care of my truck and everyone was super friendly! I HIGHLY recommend the service department! More

by Justin Cloud

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ned Jones , Junior (Service Technician)

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Jul 16, 2026 -

Guntersville Chevrolet responded

Justin, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

June 14, 2026

Dealership Rating

Employee Rating

The work is always solid. I was disappointed when I picked my truck up though and it had not been washed. In the past that was always done and it was a nice perk. I was disappointed when I picked my truck up though and it had not been washed. In the past that was always done and it was a nice perk. More

by mattmcelroy27

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ned Jones

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Jul 16, 2026 -

Guntersville Chevrolet responded

We really appreciate your feedback! We do hope we can be of assistance in the future. Take care!

June 11, 2026

Dealership Rating

Employee Rating

Got my truck back the Same day great job Gotmy truck back the sane day friendly staff saved a little money too the sane day friendly staff saved a little money too More

by gamerdad041

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kevin Russell

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Jul 16, 2026 -

Guntersville Chevrolet responded

Thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 11, 2026

Dealership Rating

Employee Rating

Great service. Always friendly and ready to help. Highly recommend going there. Great people always friendly and helpful Always friendly and ready to help. Highly recommend going there. Great people always friendly and helpful More

by Johnboy917

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 16, 2026 -

Guntersville Chevrolet responded

John, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2026

Dealership Rating

Employee Rating

Kevin always takes great care of me and I feel he looks out for "my" best interest in helping me make decisions about maintaining my vehicle. He's an asset to this service department. out for "my" best interest in helping me make decisions about maintaining my vehicle. He's an asset to this service department. More

by bassmaster256

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 16, 2026 -

Guntersville Chevrolet responded

We're happy you found Kevin to be so supportive during your experience here at Guntersville Chevrolet. Thank you, and have a fantastic day!

June 05, 2026

Dealership Rating

Employee Rating

Kevin and his staff go above and beyond on every single vehicle I've brought them. Regardless of the issues I've presented them with. Top notch service, excellent customer service! vehicle I've brought them. Regardless of the issues I've presented them with. Top notch service, excellent customer service! More

by Crswhite87

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kevin Russell

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Jul 16, 2026 -

Guntersville Chevrolet responded

Thanks for highlighting Kevin, who helped make this such a great experience! If you're ever in need of more help, please let us know!

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