Kevin Russell
Kevin Russell at Guntersville Chevrolet
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Kevin Russell

Service Advisor

Guntersville Chevrolet

11982 US-431 Suite A
Guntersville, AL 35976

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4.9
56 Reviews

Dealership Experience

1 yr, 9 mos

Industry Experience

18 yrs, 5 mos

Languages Spoken

English English

4.9

56 Reviews

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56 Reviews of Kevin Russell

May 27, 2024

Dealership Rating
Employee Rating

I scheduled an appointment because of an oil leak. The problem was promptly taken care of, and it was Ladies Day, and I got a discount. Kevin Russell, Service Dept., always takes good care of me. H More

by JACKSONKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Guntersville Chevrolet responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 08, 2024

Dealership Rating
Employee Rating

Kevin is so pleasantly nice. Pleased with everything he’s done and doing for me. Even while sitting and waiting, Kevin would come update me, as well as make sure my pup and I wer More

by KimD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Guntersville Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 28, 2024

Dealership Rating
Employee Rating

Always courteous and ready to help with your problem. Always a good experience when taking my vehicle in for service. Thanks. More

by charlied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2024

Guntersville Chevrolet responded

Charlied, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Guntersville Chevrolet

April 26, 2024

Dealership Rating
Employee Rating

Very efficient and was in and out quickly. Would recommend Guntersville Chev. Friendly employees for sure More

by sallenjsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moody Qattea, Carleigh Bowen , David Scott is a great person

Apr 29, 2024

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

April 18, 2024

Dealership Rating
Employee Rating

Kevin Russell is always a pleasure to deal with when I go to Guntersville Chevrolet More

by GIARC8371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Scott

Apr 20, 2024

Guntersville Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Guntersville Chevrolet! We sincerely value your business and look forward to your next visit!

April 14, 2024

Dealership Rating
Employee Rating

Great service and hospitality. Quick and easy and excellent mechanics. All service advisors are excellent More

by B.SIMS96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Guntersville Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 29, 2024

Dealership Rating
Employee Rating

Guntersville Chevrolet is the best! Their Service Department goes above and beyond! A Great place! More

by DSMWD55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Guntersville Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 27, 2024

Dealership Rating
Employee Rating

Good No No no no no no nonono no no nono nono No no no More

by jackford2
Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell

Mar 29, 2024

Guntersville Chevrolet responded

Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

March 24, 2024

Dealership Rating
Employee Rating

I enjoyed my experience at Guntersville Chevrolet. Kevin was absolutely fantastic. He made me feel right at home. I will definitely be back. More

by ANDERS.SANDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Guntersville Chevrolet responded

We're happy you found Kevin supportive during your experience here at Guntersville Chevrolet. We look forward to your next visit! Take care!

March 04, 2024

Dealership Rating
Employee Rating

Good experience Kevin did what he promised. .24 hour turnaround I am satisfied with the service More

by FULLER1984
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell

Mar 08, 2024

Guntersville Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Guntersville Chevrolet and we hope to see you again soon!

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