Dealership Experience
4 yrs
Industry Experience
20 yrs, 8 mos
Languages Spoken
English
193 Reviews
Write a Review193 Reviews of Kevin Russell
August 29, 2026
This is why I chose to purchase my Chevy truck at Guntersville Chevrolet. Thursday I experienced a loud popping noise from the front of my truck. Turns out some type of upper ball joint Control Arm i Guntersville Chevrolet. Thursday I experienced a loud popping noise from the front of my truck. Turns out some type of upper ball joint Control Arm issue. It was not safe to drive. I called my service advisor and he contacted the closest dealership (I work in Huntsville) but they were 5 days out to look at my truck. The Guntersville Chevrolet team worked with me and roadside assistance to have my truck towed to Guntersville Chevrolet. They had my truck fixed and ready for pickup late on Friday (one day after it arrive there from the tow truck !!!); I picked up my truck on Saturday. Thank you David, Kevin and Dave for your awesome customer service. More
Other Employees Tagged: David Scott , Dave Daniels
August 28, 2026
Kevin was very nice and helpful. The dealership was clean and all the people were cordial. The only issue I had, was I had to call to get an update on my vehicles repair. After I was The dealership was clean and all the people were cordial. The only issue I had, was I had to call to get an update on my vehicles repair. After I was on hold for very short time, it was found to be ready. More
August 23, 2026
The service was fast and excellent along with the employees in the show room, the waiting room was very clean and user friendly. Overall an excellent experience. employees in the show room, the waiting room was very clean and user friendly. Overall an excellent experience. More
Other Employees Tagged: Ned Jones
August 23, 2026
Prompt and professional. The service was timely and the manager kept me abreast of the service progress and any additional potential service needs. The service was timely and the manager kept me abreast of the service progress and any additional potential service needs. More
Other Employees Tagged: Kevin Russell
August 17, 2026
Friendly staff, professional, and very helpful throughout the entire process, they provided excellent customer service answered all my questions and made everything easy and stress-free. I would definitely r the entire process, they provided excellent customer service answered all my questions and made everything easy and stress-free. I would definitely recommend the Guntersville Chevrolet to anyone looking for a vehicle and great service. More
Other Employees Tagged: Moody Qattea, Bruce Moss, Amanda Cole, Michael Maxfield, Ned Jones, Joe Housel, Nic Laslo
August 04, 2026
Guntersville Chevrolet Crew were super helpful and knowledgeable about the Chevy High Country. I traded in a 2025 GMC 1500 Denali and much more satisfied with the high country diesel. Been wanting a knowledgeable about the Chevy High Country. I traded in a 2025 GMC 1500 Denali and much more satisfied with the high country diesel. Been wanting a truck like this one for 40 years. The crew help me reach that goal More
Other Employees Tagged: Moody Qattea, Brittanie Fant, Ned Jones, Jed Sparks , Joseph
July 30, 2026
Kevin in service is Top Notch! Blake in Sales and Moody in Finance made my purchase quick and easy, they were very accommodating and mindful of my time. I have used Guntersville Blake in Sales and Moody in Finance made my purchase quick and easy, they were very accommodating and mindful of my time. I have used Guntersville Chevrolet for years to service my vehicle and for my most recent purchase. More
Other Employees Tagged: Moody Qattea, Ned Jones, Blake Thompson

