Jonathan Ramirez
Jonathan Ramirez at Guntersville Chevrolet
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Jonathan Ramirez

Service Advisor

Guntersville Chevrolet

11982 US-431 Suite A
Guntersville, AL 35976

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4.8
120 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

120 Reviews

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120 Reviews of Jonathan Ramirez

December 29, 2024

Dealership Rating
Employee Rating

My wife is thinking about trading in her Lincoln for a Chevy. I decided to take my 2003 Corvette in for an oil change, since I didn’t feel like crawling under it in the cold anyway, to check out how the s More

by ChasC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 01, 2025

Guntersville Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Guntersville Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2024

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Excellent service deptsrtment. Came and got truck, fixed it brought it back the very same day so i could make my trip More

by cowboyx5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell

Dec 12, 2024

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 23, 2024

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Fantastic service department, little to no wait, and while I did I was kept comfortable, informed, and laughing with staff! 10/10 will go again! More

by Oh_hiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2024

Guntersville Chevrolet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2024

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Always get me in and out promptly. They even vacuumed and washed my car for me while I waited at no extra charge! They definitely changed my experience. More

by vwgolfgti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 04, 2024

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Helpful , courteous , friendly and Prompt . Craig always does what he says and gets back with you in a timely manner . More

by JACKIE.KIRKLAND
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2024

Guntersville Chevrolet responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2024

Dealership Rating
Employee Rating

I was a awesome experience but it is always an awesome experience at guntersville Chevrolet whether being serviced the vehicles or buying a vehicle More

by johnnymackdowns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2024

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 21, 2024

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Employee Rating

The dealer ship is good the salesmen are a little pushy but that goes with it the service is good More

by jcollins29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2024

Guntersville Chevrolet responded

Thank you; we appreciate your feedback! Please don't hesitate to contact us if there's anything more we can do!

October 05, 2024

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Employee Rating

Great low pressure service department. Staff will bend over backward to help you. I never fill cheated. More

by Greg Canfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2024

Guntersville Chevrolet responded

Greg, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

September 21, 2024

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Employee Rating

My warranty was not honored nor was this warranty disclosed properly at the time of purchase. Terrible customer service. I have purchased 2 vehicles and will NOT BE BACK More

by annette40
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Carleigh Bowen, Kevin Russell

Sep 24, 2024

Guntersville Chevrolet responded

Hi Annette, Thank you for taking the time to share your feedback. We are very sorry to hear that your recent experience with us left you disappointed. I understand that the service contract you purchased is void when items within the powertrain, like oversized tires, are altered on the vehicle after purchase. We're sorry for any miscommunication on our end about these terms, and we're happy to discuss further if you would like to. Thank you again for reaching out to us, and we wish you all the best! Sincerely, Katie R.

September 16, 2024

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Employee Rating

10/10 service. Very transparent and very considerate! Never taking my vehicle anywhere else if possible! More

by Honda97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2024

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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