Jonathan Durm
Jonathan Durm at Town East Ford
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Jonathan Durm

Sales Consultant

Town East Ford

18411 Lyndon B Johnson Fwy
Mesquite, TX 75150

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4.9
14 Reviews

Dealership Experience

3 yrs, 11 mos

Industry Experience

5 yrs, 5 mos

Specialties & Trainings

Ford Sales Certified

Ford CPO Sales Certified

4.9

14 Reviews

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14 Reviews of Jonathan Durm

January 17, 2025

Dealership Rating
Employee Rating

Jonathan was very accommodating and pleasant to work with. I would recommend him to my friends. More

by cjf
Recommend Dealer
Yes
Jan 20, 2025

Town East Ford responded

Thank you for your fantastic review! We're thrilled to hear that Jonathan provided such an exceptional experience that you would recommend him to your friends. Personal recommendations mean the world to us, and Jonathan clearly demonstrated our commitment to outstanding customer service. We appreciate you taking the time to recognize Jonathan's accommodating and pleasant approach. Feedback like yours helps motivate our team to continue delivering top-notch service. Thank you for choosing us, and we look forward to serving you again in the future!

January 10, 2025

Dealership Rating
Employee Rating

Jon was great and explained the process perfectly. We would definately use his services again when we look for another vehicle. More

by Gary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Boris Loncaric

Jan 13, 2025

Town East Ford responded

Thank you for your wonderful review! We're so glad to hear that Jon provided clear explanations and made the process easy for you. We truly appreciate your feedback and look forward to assisting you again when you're ready for your next vehicle!

January 09, 2025

Dealership Rating
Employee Rating

This dealership is off a well traveled and popular highway(I-635). I had four cars in sight and narrowed it down to two, as the third had over 100k miles and that was a none starter but it was worth c More

by PatrJohn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Boris Loncaric

Jan 10, 2025

Town East Ford responded

Thank you for sharing your experience with us! We’re delighted to hear that you had a straightforward and efficient car-buying process, especially with the assistance of Jon and Boris. It’s great to know that Jon made your experience smooth, and we appreciate your kind suggestion about his potential for greater leadership roles within our dealership. We understand how disappointing it can be when the vehicle you had your eye on is no longer available, but we’re glad to hear that you found a suitable option and that the process was quick and efficient. It’s also wonderful to see how Boris went above and beyond to help you navigate the financing process. Your feedback is greatly valued, and we’ll be sure to pass along your compliments to both Jon and Boris. Thank you for choosing our dealership, and we look forward to serving you again in the future!

January 09, 2025

Dealership Rating
Employee Rating

Overall good buying experience, Jon worked hard to overcome some challenges in getting vehicle to us as promised. More

by amizer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gamaliel Benitez

Jan 10, 2025

Town East Ford responded

Thank you for your positive feedback! We're glad to hear that you had a good buying experience and that Jon was proactive in overcoming the challenges to ensure you received your vehicle as promised. At our dealership, we strive to provide excellent service and make the purchasing process as smooth as possible, so it's wonderful to know that Jon's efforts made a difference for you. We appreciate your trust in us and look forward to serving you again in the future!

November 13, 2024

Dealership Rating
Employee Rating

The absolute best service and experience I’ve had purchasing a Truck. Jon keeps things smooth, explained, and handled. I’ll be back. More

by Rbotkin1000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2024

Town East Ford responded

Thank you for sharing your experience! We're thrilled to hear that Jon provided such an outstanding service, making your truck purchase smooth and well-handled. It’s great to know everything was explained clearly and met your expectations. We look forward to seeing you again—enjoy your new truck, and drive safely!

November 12, 2024

Dealership Rating
Employee Rating

Jon was a pleasure to work with! My wife and I never felt pressured during our buying process. Would recommend Jon to anyone needing to buy a car. More

by ALovett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ozzy Ortiz

Nov 13, 2024

Town East Ford responded

Thank you for the great feedback! We're so glad to hear that Jon made your car-buying experience enjoyable and pressure-free. We truly appreciate your recommendation and look forward to helping you and others in the future!

October 10, 2024

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Employee Rating

A big inventory at Great prices . . John was straight forward and ready to work with .. I recommend both John and the dealership for your next vehicle purchase More

by RollingLog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2024

Town East Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with John and found our inventory and prices to your liking. Your recommendation means a lot to us. We look forward to assisting you with your next vehicle purchase!

October 10, 2024

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Employee Rating

Jonathan was great to work with and very efficient. He was very helpful and got me all the information I needed and through the buying process smoothly. And my lord was he better than Chase. More

by Patrickfreehill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dallas Petriello

Oct 11, 2024

Town East Ford responded

Thank you for your wonderful review! We're thrilled to hear that Jonathan provided you with such great service and made your buying process smooth and efficient. We appreciate your feedback and will make sure to pass along your compliments to him. If you need any further assistance or have questions in the future, feel free to reach out. Enjoy your new vehicle!

August 03, 2021

Dealership Rating
Employee Rating

John was honest, transparent and friendly. He made the purchase easy and comfortable for me. I was satisfied with the experience and Town East Ford had the best price for a 2020 F150 in DFW More

by Jerotsnyder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2021

Town East Ford responded

Thank you for your positive feedback!

July 09, 2021

Dealership Rating
Employee Rating

I was very impressed by their customer service, down to the point, and got me to where I needed to be. I would go back and work with Jon More

by Nadine
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Archer, Michael Mullens

Jul 12, 2021

Town East Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

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