Jonathan Bookstein

Special shout outs to Maurice for his help through the entire process. Wouldn’t have been able to do it without him. entire process. Wouldn’t have been able to do it without him. More

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First interaction was the sales general manager, Paris Tato, reaching out from an online inquiry. He answered my questions (which other car dealerships failed to or didn’t answer entirely) fully and reach Tato, reaching out from an online inquiry. He answered my questions (which other car dealerships failed to or didn’t answer entirely) fully and reached back out quickly, making it an easy decision to come in. the sales man, Will Rich, had an easy no-pressure approach, which left us at ease and made the process more enjoyable. At every touch point, the staff were inviting and easy to work with and really made the car-buying experience a great one. More

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Best experience ever! ! First time buying a car, and I loved my experience. Everybody was so patient and understanding. Jessi always cared and was so attentive and nice!!! ! First time buying a car, and I loved my experience. Everybody was so patient and understanding. Jessi always cared and was so attentive and nice!!! LOVE THIS DEALERSHIP!!! LOVED JESSSSSIIIIIII!!!! More

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very kind, very patient and attentive people. Jessica was super quick, very patient, funny and even helped up with the baby when we had to sign documents. 1000% would go back just off my experien Jessica was super quick, very patient, funny and even helped up with the baby when we had to sign documents. 1000% would go back just off my experience there. More

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Dave did a great job putting me in a new Outback that fit my budget. Financing was great. Very straightforward. my budget. Financing was great. Very straightforward. More

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Outstanding customer service from when I called to check availability to arriving in the showroom- even while signing the paperwork. Team worked quickly and listened to my wants throughout the process. Did availability to arriving in the showroom- even while signing the paperwork. Team worked quickly and listened to my wants throughout the process. Did not feel pressured at any point along the way. Enjoyable car buying experience! More

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Had a great experience at Heritage while purchasing our new Wilderness. Mike was extremely helpful and went out of his way to help us into the car we really wanted. new Wilderness. Mike was extremely helpful and went out of his way to help us into the car we really wanted. More

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Since this was my 1st new vehicle in 16 years & 1st "car" after driving pickup trucks for 40 years, I was apprehensive & had many questions. May was knowledgeable & patient, right from the start. She took me after driving pickup trucks for 40 years, I was apprehensive & had many questions. May was knowledgeable & patient, right from the start. She took me on multi test drives & answered all of my questions, yet never pressured me to buy. Her years of experience with Subaru & Catonsville Heritage make her a valuable resource. She is truly an asset to your dealership. I hope to be a member of the Subaru fan club for many years to come. More

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Mike was a great honest salesperson. I wasn’t only looking at cars and the next thing I know I’m leaving with a brand new outback! Top quality service and no hassle. I wasn’t only looking at cars and the next thing I know I’m leaving with a brand new outback! Top quality service and no hassle. More

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Great experience from start to finish. May and the team made it quick and easy. May and the team made it quick and easy. More

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