Jonathan Bookstein

May was great, chill, easy to work with and attentive- good energy. The others at the dealership were helpful and professional. good energy. The others at the dealership were helpful and professional. More

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Frederick James was great to work with at subaru heritage Catonsville. I got a great black Friday special. The GM Nate was good with trade offer and Andy the manager made the deal easy. My finance rep John a Catonsville. I got a great black Friday special. The GM Nate was good with trade offer and Andy the manager made the deal easy. My finance rep John also did well.They have a good team. More

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Paris, the Sales General Manager at Heritage Subaru in Catonsville, played a pivotal role in making my car-buying experience exceptional. His leadership and commitment to customer satisfaction were eviden Catonsville, played a pivotal role in making my car-buying experience exceptional. His leadership and commitment to customer satisfaction were evident from start to finish. Paris was approachable, professional, and genuinely invested in ensuring everything went smoothly. He even took the time to check in personally and make sure I was happy with my purchase. It’s rare to see this level of care and involvement from a GM, and it truly made all the difference. Thank you, Paris, for creating such a positive and memorable experience! More

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Jonathan in finance made what can often be the most stressful part of buying a car feel like a breeze. He was professional, organized, and clear in explaining all the details, ensuring I felt confident stressful part of buying a car feel like a breeze. He was professional, organized, and clear in explaining all the details, ensuring I felt confident and comfortable throughout the process. His attention to detail and ability to break things down in a simple, understandable way were impressive. Jonathan’s expertise and friendly demeanor made this part of the experience smooth and hassle-free. Highly recommend working with him! More

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Special shout outs to Maurice for his help through the entire process. Wouldn’t have been able to do it without him. entire process. Wouldn’t have been able to do it without him. More

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First interaction was the sales general manager, Paris Tato, reaching out from an online inquiry. He answered my questions (which other car dealerships failed to or didn’t answer entirely) fully and reach Tato, reaching out from an online inquiry. He answered my questions (which other car dealerships failed to or didn’t answer entirely) fully and reached back out quickly, making it an easy decision to come in. the sales man, Will Rich, had an easy no-pressure approach, which left us at ease and made the process more enjoyable. At every touch point, the staff were inviting and easy to work with and really made the car-buying experience a great one. More

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Best experience ever! ! First time buying a car, and I loved my experience. Everybody was so patient and understanding. Jessi always cared and was so attentive and nice!!! ! First time buying a car, and I loved my experience. Everybody was so patient and understanding. Jessi always cared and was so attentive and nice!!! LOVE THIS DEALERSHIP!!! LOVED JESSSSSIIIIIII!!!! More

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very kind, very patient and attentive people. Jessica was super quick, very patient, funny and even helped up with the baby when we had to sign documents. 1000% would go back just off my experien Jessica was super quick, very patient, funny and even helped up with the baby when we had to sign documents. 1000% would go back just off my experience there. More

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Dave did a great job putting me in a new Outback that fit my budget. Financing was great. Very straightforward. my budget. Financing was great. Very straightforward. More

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Outstanding customer service from when I called to check availability to arriving in the showroom- even while signing the paperwork. Team worked quickly and listened to my wants throughout the process. Did availability to arriving in the showroom- even while signing the paperwork. Team worked quickly and listened to my wants throughout the process. Did not feel pressured at any point along the way. Enjoyable car buying experience! More

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