Jonathan Benitez
Jonathan Benitez at Regal Kia Lakeland

Jonathan Benitez

Assistant Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7
694 Reviews
4.7

694 Reviews

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694 Reviews of Jonathan Benitez

June 06, 2025

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Employee Rating

Had my oil changed and tires rotated on my Kia soul service department was very good courteous friendly kept me informed on what was going on and got the job done on time which made the experience even More

by tkwaters68
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Recommend Dealer
Yes

Other Employees Tagged: Jayden Goulet, Edwin Rodriguez

June 05, 2025

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Everyone is happy to help. Been caring for my kia for 4 yrs now. The coffee is good too. More

by Vividsky1977
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Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne, Jeremy Mahr

June 05, 2025

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Very courteous and respectful to me. Excellent service. From beginning to end. I will return for my next service. More

by BERARDID
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Recommend Dealer
Yes

May 31, 2025

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Service department is always welcoming, courteous, and get things done. Thank you guys so much for taking care of my car. More

by veteranswhothrive
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Recommend Dealer
Yes
Jun 02, 2025

Regal Kia Lakeland responded

Hi! We're delighted to hear that our service department at Regal Kia has been taking great care of your car! Thank you for the kind words and support. We're always here whenever you need us!

May 31, 2025

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Fast service as schedule and comfortable facilities to wait for it. Everything smooth as always! More

by ab_diel_12
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Recommend Dealer
Yes
Jun 02, 2025

Regal Kia Lakeland responded

Thank you for trusting the Regal Kia team with your service needs! We appreciate your support and look forward to seeing you at your next visit!

May 29, 2025

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I've been a customer since 2021; the service has been always on point and professional. Don't change a winning formula, appointments on schedule and fast service, nice lounge with coffee, cold water and More

by ab_diel_12
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Recommend Dealer
Yes
May 29, 2025

Regal Kia Lakeland responded

Thank you for being a loyal customer since 2021! We're delighted to hear that you've consistently enjoyed the professional service and amenities at Regal Kia. We appreciate your feedback and look forward to continuing to serve you with our hassle-free approach!

May 29, 2025

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This dealer talks about high quality customer service, I didn’t see any of that!!! I have a manual transmission and the one guy tried driving my car with the emergency brake on. I have a dodge hellcat and I More

by rue.bryan
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Jeff Soloj , Jeff the Manager

May 30, 2025

Regal Kia Lakeland responded

I'm sorry to hear about your experience. It sounds like we fell short in providing the high-quality service you expected and deserve. I would appreciate the opportunity to discuss this further with you and make things right. Please feel free to reach out at your convenience. Thank you, Santos Rivera - Service Lane Manager - (863) 808-1213

May 28, 2025

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The people at Regal Kia are all amazing and very helpful. I worked Jonathan Benitez he is always polite, helpful, and aknowledgeable. Everyone says hi and smiles. Very happy with their service. More

by flaco1181
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Recommend Dealer
Yes

Other Employees Tagged: Pablo Moreira

May 28, 2025

Regal Kia Lakeland responded

Thank you for sharing your positive experience with us at Regal Kia! We're delighted to hear that our team provided friendly and professional service.

May 17, 2025

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Communication was clear and accurate while being very attentive to my needs. Very much appreciated More

by trlindow
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Recommend Dealer
Yes
May 19, 2025

Regal Kia Lakeland responded

Your feedback made our day! Thanks for the five-star review! - Regal Kia

May 17, 2025

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Employee Rating

It was a great experience, wonderful costumer service and the service was done on time More

by Simeonzidony06
Service Price Transparency
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Recommend Dealer
Yes
May 19, 2025

Regal Kia Lakeland responded

Thank you for reviewing your recent visit here at Regal Kia! We hope you won't hesitate to reach out if we can be of service again in the future!

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