Jonathan Benitez
Jonathan Benitez at Regal Kia Lakeland
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Jonathan Benitez

Assistant Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.6
660 Reviews
4.6

660 Reviews

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660 Reviews of Jonathan Benitez

March 29, 2025

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Employee Rating

Jonathan Benitez was very professional and friendly in the performance of his job. He took my vehicle to the shop as soon as I arrived, and he returned it to me in a timely manner. More

by ALGUERR1234
Service Price Transparency
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Recommend Dealer
Yes

March 28, 2025

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Jonathan got our Kia in the shop early as I was there 30 minutes before my appointment. The work was done well, recomendations explained and I was back on the road well satisfied with the experience. More

by DAWNDELO360
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Recommend Dealer
Yes

March 27, 2025

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Couldn’t tell me exactly what was wrong with my Soul and sales manager was rude when trying to make a deal on new car More

by ddspicer77
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Recommend Dealer
No

Other Employees Tagged: Ian Bleil

March 27, 2025

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Employee Rating

Everyone was very process and helpful I appreciate all of the service professionals. Highly recommend you guys. More

by DAMB0309
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Recommend Dealer
Yes
Mar 28, 2025

Regal Kia Lakeland responded

Thank you for the high recommendation! We're delighted to hear that our team at Regal Kia provided helpful and professional service. We appreciate your support and look forward to serving you again in the future!

March 27, 2025

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I really like this place and the people are so very professional and friendly and caring about me and my vehicle. More

by measebarnes
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ian Bleil

Mar 28, 2025

Regal Kia Lakeland responded

We're delighted to hear that you had such a positive experience with our team at Regal Kia! Your kind words about our professionalism and care mean a lot to us. Thank you for choosing us, and we look forward to serving you again in the future!

March 24, 2025

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Seevice was great, as always. I totally trust Jonathan to take care of anything in my Kia Forte. More

by Maria
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne

Mar 25, 2025

Regal Kia Lakeland responded

Maria, We truly appreciate your support—thank you for the five stars! – Regal Kia

March 22, 2025

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Employee Rating

The dealership was nice and the customer service was A+ and my car came back looking brand new. Thank you . More

by Santwan.mays
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Regal Kia Lakeland responded

We're delighted to hear that you had a great experience with our team at Regal Kia and that your car came back looking brand new! Thank you for the kind words, and we hope to see you again in the future.

March 22, 2025

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Employee Rating

Not enough seating in waiting area and coffee not very good. Dogs allowed in waiting arra More

by alypar36
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Regal Kia Lakeland responded

Thank you for the feedback - we'll certainly take it into consideration for future improvements. Please don't hesitate to reach out the next time our Regal Kia team can be of assistance!

March 14, 2025

Dealership Rating
Employee Rating

Great service every time we bring our car in. I wish I didn’t have to write a review every time, though. Thanks for always being there to assist with my car needs! More

by caitlintsnell
Service Price Transparency
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Recommend Dealer
Yes
Mar 17, 2025

Regal Kia Lakeland responded

Caitlin, thank you for your continued trust in Regal Kia! We're always here to assist with your car needs and appreciate the feedback. Safe travels until next time!

March 14, 2025

Dealership Rating
Employee Rating

Experience was very professional. Diagnostics was very quick and thorough. Immediately set up repair schedule and since work was under warranty a rent a car was made available. Thanks More

by cvincent1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Regal Kia Lakeland responded

We're delighted to hear that our Regal Kia team provided you with a professional and efficient experience. Thank you for sharing your positive feedback!

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