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Jonathan Benitez

Overview Reviews (794) Inventory (253)

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Jonathan Benitez

Assistant Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7

794 Reviews

Overview Reviews (794) Inventory (253)

4.7

794 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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794 Reviews of Jonathan Benitez

December 14, 2025

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Employee Rating

Our sales guy Willie did an amazing job. I couldn't ask for a better person to take care of us I couldn't ask for a better person to take care of us More

by Ryan

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 14, 2025 -

Regal Kia Lakeland responded

Thanks for sharing about your experience with Regal Kia Lakeland. We appreciate your business and hope to see you again soon!

December 13, 2025

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Employee Rating

Very clean and courteous. very prompt with getting me checked in washed my car and was great at explaining what they did very prompt with getting me checked in washed my car and was great at explaining what they did More

by tmcfarland56

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 13, 2025 -

Regal Kia Lakeland responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Regal Kia Lakeland, we look forward to having you as a valued customer for many years to come!

December 12, 2025

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Employee Rating

Service was OK . Just wish the service agent would take the time to make sure the task asked for is completed. When I asked for the car wash, I expected the whole c Just wish the service agent would take the time to make sure the task asked for is completed. When I asked for the car wash, I expected the whole car to be clean. This trip the whole rear end of the car was still dirty. And I'm tired of having to ask a second, sometimes third time to have it done. More

by Mcsnoopy261

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 12, 2025 -

Regal Kia Lakeland responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Regal Kia Lakeland!

November 30, 2025

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Employee Rating

Jonathan and service manager Orlando took care of my every auto needs. I have been doing business with Regal for many many years. every auto needs. I have been doing business with Regal for many many years. More

by SHIRLOC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 30, 2025 -

Regal Kia Lakeland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 29, 2025

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This was for an oil change. The oil change was scheduled. The oil was changed. The oil change was scheduled. The oil was changed. More

by Bigblue70

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne, Jeremy Mahr

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Nov 29, 2025 -

Regal Kia Lakeland responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 29, 2025

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Employee Rating

They did a good job an I was happy an they treated me right an they new how to talk to you even if you was not happy with it they still talked to you nice and they fix the problem I love that right an they new how to talk to you even if you was not happy with it they still talked to you nice and they fix the problem I love that More

by Teresa wright

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne, Jeremy Mahr

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Nov 29, 2025 -

Regal Kia Lakeland responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Regal Kia Lakeland!

November 28, 2025

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Employee Rating

What is this a high school essay prompt? The service was good here thank you thank you The service was good here thank you thank you More

by Bigblue70

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne, Jeremy Mahr

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Nov 28, 2025 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia Lakeland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 28, 2025

Dealership Rating

Employee Rating

Very good. ... excelente. Muy buen trabajo. Buen servicio. Y eso es fantástico. Gracias por todo ... excelente. Muy buen trabajo. Buen servicio. Y eso es fantástico. Gracias por todo More

by Edgardo Colon

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Niko Gelpi, Sean Bryant, Jorge Benitez, Srecko Bokun, Misty Osborne, Jeremy Mahr, Eva Ayarza, Sarah Abichid, Chayton Wodecki

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Nov 28, 2025 -

Regal Kia Lakeland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Regal Kia Lakeland.

November 27, 2025

Dealership Rating

Employee Rating

Never offered wash Never offered wash or detail Just bought truck so I know it doesn't need anything. Didn't ask if I wanted old parts or tires bought truck so I know it doesn't need anything. Didn't ask if I wanted old parts or tires More

by JDGCELL

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez

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Nov 29, 2025 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia Lakeland. Your feedback and rating mean a lot to us. We're glad Jonathan and our team were able to help, and we hope to see you again!

November 19, 2025

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Employee Rating

Great job you guys are the best I’m always satisfied with the work you doing thanks a lot the work you doing thanks a lot More

by Abel de la Pena

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 19, 2025 -

Regal Kia Lakeland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Regal Kia Lakeland.

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