Jonathan Benitez
Jonathan Benitez at Regal Kia Lakeland
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Jonathan Benitez

Assistant Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.6
641 Reviews
4.6

641 Reviews

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641 Reviews of Jonathan Benitez

January 17, 2025

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Employee Rating

Pleasant staff who gave me a convenient appointment time. Good service. Comfortable waiting area. Very happy More

by joe@artanis.com
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne

Jan 17, 2025

Regal Kia Lakeland responded

Joe, we're delighted to hear you had a positive experience with our team at Regal Kia! It's great that the appointment was convenient and the waiting area comfortable. Thank you for sharing your feedback!

January 16, 2025

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Getting my cars serviced is always quick and easy, especially being able to schedule it online! Had some warranty work done on 2 of my cars and they do a great job from start to finish. More

by timasch4
Service Price Transparency
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Recommend Dealer
Yes
Jan 16, 2025

Regal Kia Lakeland responded

We're delighted to hear that your service experiences at Regal Kia have been smooth and efficient! It's great to know our online scheduling is making things easier for you. Thank you for trusting us with the care of your vehicles!

January 11, 2025

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Jonathan was great got me in and out quickly with all maintenance done!very happy my 3rd vehicle from Regal KIA. Love you guys! More

by BECKYDORICS
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Recommend Dealer
Yes
Jan 13, 2025

Regal Kia Lakeland responded

Becky, we're delighted to hear that Jonathan provided you with efficient service during your recent visit here at Regal Kia! Thank you for your continued trust and support - enjoy your vehicle!

January 10, 2025

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I waited hours with no communication about my car. Until I went to the front to ask just to find out my car had not been taken care of. They were waiting for a warranty approval that had not been done More

by TGREEN8807
Service Price Transparency
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Recommend Dealer
No
Jan 10, 2025

Regal Kia Lakeland responded

I'm sorry to hear about your experience with the lack of communication during your visit. We strive for efficient service and clear updates, so it's disappointing that we fell short this time. Please reach out if you'd like to discuss this further or have any other concerns. Thank you, Jorge Benitez - Service Lane Manager - 8633330525

January 10, 2025

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Never actually call when the parts come in like they say they will. Don’t listen to customers. We told them that we had an idea of what was wrong with my car and instead of listening to us they ordered a pa More

by RSHUEY119
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jan 10, 2025

Regal Kia Lakeland responded

I'm sorry to hear about your frustrating experience. It sounds like there was a communication breakdown, and I apologize for any inconvenience this has caused you and your family. We strive to listen carefully to our customers' concerns, so it's disappointing that we missed the mark here. Please reach out directly so we can work towards resolving this issue promptly for you. Thank you, Jorge Benitez - Service Lane Manager - 8633330525

January 10, 2025

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I just think the value I would have to comment on when I bought my Kia I wanted to change my mind about 3 hours after we got to the dealership and I was told that now it would be a repossession if I didn't More

by NASCARNURSE88
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Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

January 10, 2025

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Jonathan and his brother George have been service advisors for many years! Their dedication to their job as advisors is a an Extreme asset to your dealership! Their total experience as advisors has More

by lbbugler1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez, Srecko Bokun, Misty Osborne, Jeremy Mahr , Kelsey Johnson, Willie Moreira

Jan 10, 2025

Regal Kia Lakeland responded

Thank you for sharing such a glowing review about Jonathan and George! We're delighted to hear that their dedication has made your visits to Regal Kia enjoyable. We truly value having them as part of our team, and we appreciate your kind words!

January 03, 2025

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I didn! t interact with people,but everyone was polite. I was pleased. The result was good. More

by MARGJOE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez

Jan 04, 2025

Regal Kia Lakeland responded

Hi Marg!Thank you for leaving us this five-star review and kind words about our service team at Regal Kia! We'll see you next time!

January 02, 2025

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⭐⭐⭐⭐⭐ I am very grateful for the excellent customer service I received at the Regal Kia Lakeland location! I especially want to highlight Jeremy, who was incredibly attentive and professional throughou More

by Vilmarilys
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 03, 2025

Regal Kia Lakeland responded

Thank you for the glowing review! We're delighted to hear that Jeremy provided such exceptional service at Regal Kia. We appreciate your recommendation and look forward to serving you again in the future!

January 02, 2025

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Misty is amazing, always professional and prompt in getting things done. Service was quick with resolving my issue this time More

by JENNALN
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Regal Kia Lakeland responded

Hi Jennaln, we're delighted to hear that Misty provided you with such professional and prompt service at Regal Kia. Thanks for sharing your experience! Safe travels!

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