Service and recall work completed on time while I waited.
Very courteous service manager. Thx
Very courteous service manager. Thx
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by acprap
Verified Customer
Verified Customer
Apr 16, 2025 -
Regal Kia Lakeland responded
Thank you for giving us a chance to serve you.
Courteous and timely service with comfortable waiting
area. Service department took care of issue and informed me readily. Good job!
area. Service department took care of issue and informed me readily. Good job!
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by robbiedocmd
Verified Customer
Verified Customer
Service Price Transparency
Apr 17, 2025 -
Regal Kia Lakeland responded
Robbie, we're delighted to hear that you had a positive experience with our service department at Regal Kia! It's great to know the team provided courteous and timely assistance. Thank you for your feedback, and we look forward to serving you again in the future!
All my concerns were answered from the person who helped
me. They were very informative and my car was taken care of.
me. They were very informative and my car was taken care of.
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by ldavis
Verified Customer
Verified Customer
Service Price Transparency
Apr 17, 2025 -
Regal Kia Lakeland responded
We're happy to hear our Regal Kia team took great care of you & your vehicle! Thank you for trusting us with your service needs. We hope we can be of assistance again in the future!
Tech was pleasant.
Procedure was performed in a timely manner. Appreciate the drinks provided very much.
Procedure was performed in a timely manner. Appreciate the drinks provided very much.
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by LUANNLEWICKE54
Verified Customer
Verified Customer
Service Price Transparency
Apr 14, 2025 -
Regal Kia Lakeland responded
We're delighted to hear you had a pleasant experience with our team at Regal Kia. It's great that the service was timely and you enjoyed the refreshments! Thanks for sharing your feedback!
Great customer service prompt and quick delivery of
vehicle. Short wait time. Would recommend Kia dealership for service on their vehicle to anyone without hesitation.
vehicle. Short wait time. Would recommend Kia dealership for service on their vehicle to anyone without hesitation.
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by Anrod1953@hotmail.com
Verified Customer
Verified Customer
Service Price Transparency
Apr 10, 2025 -
Regal Kia Lakeland responded
Thank you for the fantastic feedback! We're delighted to hear that our team at Regal Kia provided prompt service and a quick vehicle delivery. We appreciate your recommendation and look forward to serving you again in the future!
I recently visited to have my tire checked due to an air
leak. Jonathan, my service rep, was great—professional, courteous, and very helpful.
The wait was a little longer than expected, but they didn’t
leak. Jonathan, my service rep, was great—professional, courteous, and very helpful.
The wait was a little longer than expected, but they didn’t charge me, topped off all my tires, and sent me on my way.
Unfortunately, about eight hours later, the same tire was losing air again. They had missed the leak on the first visit, so I had to return.
When I came back, Jonathan was extremely accommodating and got me straight into service without any hassle.
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by Kulotya
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2025 -
Regal Kia Lakeland responded
Kulotya, thank you for sharing your experience with us. I'm glad to hear Jonathan provided excellent service and was accommodating during your return visit. We apologize for the initial oversight and appreciate your patience as we resolved the issue. If there's anything else you'd like to discuss, feel free to reach out anytime! Santos Rivera - Service Lane Manager - 863) 808-1213
Jonathan Benitez was very professional and friendly in
the performance of his job. He took my vehicle to the shop as soon as I arrived, and he returned it to me in
a timely manner.
the performance of his job. He took my vehicle to the shop as soon as I arrived, and he returned it to me in
a timely manner.
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by ALGUERR1234
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2025 -
Regal Kia Lakeland responded
We're delighted to hear that Jonathan provided you with such professional and friendly service at Regal Kia. Thank you for sharing your experience!
Jonathan got our Kia in the shop early as I was there 30
minutes before my appointment. The work was done well, recomendations explained and I was back on the road well satisfied with the experience.
minutes before my appointment. The work was done well, recomendations explained and I was back on the road well satisfied with the experience.
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by DAWNDELO360
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2025 -
Regal Kia Lakeland responded
We're delighted to hear that Jonathan and the Regal Kia team provided you with a smooth and satisfying experience. It's great to know everything was handled efficiently, allowing you to get back on the road quickly. Thank you for sharing your positive feedback!
Everyone was very process and helpful I appreciate all of
the service professionals. Highly recommend you guys.
the service professionals. Highly recommend you guys.
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by DAMB0309
Verified Customer
Verified Customer
Service Price Transparency
Mar 28, 2025 -
Regal Kia Lakeland responded
Thank you for the high recommendation! We're delighted to hear that our team at Regal Kia provided helpful and professional service. We appreciate your support and look forward to serving you again in the future!
I really like this place and the people are so very
professional and friendly and caring about me and my vehicle.
professional and friendly and caring about me and my vehicle.
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by measebarnes
Verified Customer
Verified Customer
Service Price Transparency
Mar 28, 2025 -
Regal Kia Lakeland responded
We're delighted to hear that you had such a positive experience with our team at Regal Kia! Your kind words about our professionalism and care mean a lot to us. Thank you for choosing us, and we look forward to serving you again in the future!
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