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Jonathan Benitez

Overview Reviews (769) Inventory (340)

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Jonathan Benitez

Assistant Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7

769 Reviews

Overview Reviews (769) Inventory (340)

4.7

769 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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769 Reviews of Jonathan Benitez

October 17, 2025

Dealership Rating

Employee Rating

My salesman was great no pressure. we were able to make a fare deal .this is my second car bought there and no complaints we were able to make a fare deal .this is my second car bought there and no complaints More

by kristina.dritto

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne, Jeremy Mahr

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Oct 17, 2025 -

Regal Kia Lakeland responded

Thanks for sharing your thoughts about your experience with Regal Kia Lakeland. We appreciate your business and hope to see you again soon!

October 17, 2025

Dealership Rating

Employee Rating

Super good service, and good environment. Good treatment to customers and work hard to help me with my purchase. Good treatment to customers and work hard to help me with my purchase. More

by rymluciano

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

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Oct 17, 2025 -

Regal Kia Lakeland responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Regal Kia Lakeland!

October 15, 2025

Dealership Rating

Employee Rating

It's the best dealership I've been to in quite a while has done a very lot for me it's very interested when I got my car has done a very lot for me it's very interested when I got my car More

by spanky101493

Verified Customer

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Niko Gelpi, Jorge Benitez, Srecko Bokun, Misty Osborne, Jeremy Mahr, Willy Moreira, Chayton Wodecki

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Oct 15, 2025 -

Regal Kia Lakeland responded

Thank you so much for taking the time to review us.

October 11, 2025

Dealership Rating

Employee Rating

Customer service was excellent and very professional and I would tell people about the dealership I would tell people about the dealership More

by dollygurl62

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne, Jeremy Mahr

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Oct 11, 2025 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia Lakeland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 11, 2025

Dealership Rating

Employee Rating

As always they try to address our wants and needs; no matter how simple they are. matter how simple they are. More

by nolenook73

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne, Jeremy Mahr

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Oct 11, 2025 -

Regal Kia Lakeland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Regal Kia Lakeland.

October 10, 2025

Dealership Rating

Employee Rating

Great staff. Always very friendly, helpful, and knowledgeable. The waiting areas are always clean and comfortable. Always very friendly, helpful, and knowledgeable. The waiting areas are always clean and comfortable. More

by ROBBYVOGEL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne, Jeremy Mahr

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Oct 10, 2025 -

Regal Kia Lakeland responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 07, 2025

Dealership Rating

Employee Rating

Great customer service and quick delivery of vehicle and very little wait time I would recommend the dealership for service on their vehicle very little wait time I would recommend the dealership for service on their vehicle More

by Anrod1953@hotmail.com

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez

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Oct 07, 2025 -

Regal Kia Lakeland responded

Thanks for sharing about your experience with Regal Kia Lakeland. We appreciate your business and hope to see you again soon!

October 07, 2025

Dealership Rating

Employee Rating

2025 Kia Sportage with manufacturing defect. Gouged my interior when removing seats to find it. Forgot to extend my rental car as well. Gouged my interior when removing seats to find it. Forgot to extend my rental car as well. More

by LeahK

Verified Customer

Recommend Dealer

Other Employees Tagged: Jonathan Benitez

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Oct 09, 2025 -

Regal Kia Lakeland responded

Leah, I'm really sorry to hear about the issues you've encountered with your Sportage and the inconvenience it caused. We always aim for a seamless service, so this feedback is concerning. Let's connect directly so we can make sure everything gets addressed properly. Thank you, Jeff Soloj - Service Manager - (239) 206-2854

October 02, 2025

Dealership Rating

Employee Rating

Precise and quick while working on the car. Reasonable with prices and helpful understanding what is wrong. Reasonable with prices and helpful understanding what is wrong. More

by KNBailey22

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne

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Oct 02, 2025 -

Regal Kia Lakeland responded

Thank you for trusting Regal Kia!

October 01, 2025

Dealership Rating

Employee Rating

Women’s bathroom was nasty, especially when you have to wait on your car. Service department was good. wait on your car. Service department was good. More

by lmahoney23

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne, Jeremy Mahr

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Oct 01, 2025 -

Regal Kia Lakeland responded

Thank you for your feedback. We're glad to hear you had a good experience with our service department. However, we sincerely apologize for the condition of the women's restroom during your visit. That’s not the standard we aim to uphold, and we appreciate you bringing it to our attention.

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