Jonathan Baum

Franklin was great to work with on the purchase of our new Sierra. He was very personable, attentive and very knowledgeable on the entire process. He made sure we were comfortable throughout the process new Sierra. He was very personable, attentive and very knowledgeable on the entire process. He made sure we were comfortable throughout the process which can be rather long. And he was right there until the last of the paperwork was signed & the truck delivered to us. We would recommend Franklin to anyone looking to purchase a new or used GMC vehicle. Thanks again To Franklin, Jonathan & Marielos for everything you did to make the process very smooth. More

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Victor Quintanilla is one of the most soft-spoken sales person you will ever meet. He is a good listener and always answered to the tons of questions I had before I bought my car for two days! He shares person you will ever meet. He is a good listener and always answered to the tons of questions I had before I bought my car for two days! He shares his good light hearted moments about his life and in general and also is a good listener which makes me calmer and decide clearly on which car I want. He works with Jonathan who is one of the most pleasant and coolest guys I met. If I had money I had have bought more cars from them. WIth Jonathan, Victor will learn a lot. If he wants to, he will become a great Manager under his training. It was a good experience because I learnt from them and they also learnt about me and it is good to share the knowledge which makes us make the right decision with the right information on hand. I wish them all very best and hope they continue to make Fitzgerald Mall in Rockville prosper more. Thanks More

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Victor Quintanilla is great to work with. Very pleasant and soft spoken. He knew he was helping me overcome my stress with used vehicle purchase. He politely explains me clearly about several Very pleasant and soft spoken. He knew he was helping me overcome my stress with used vehicle purchase. He politely explains me clearly about several questions I had and if something he is not sure, he will check with his manager. He being the front end of the first exchange of car buying came off perfectly fine. He loves his job. He knows buying a car is one stressful thing but he makes sure that I am okay and for that shares his good light hearted moments about his life and in general and also is a good listener. He will become a great manager and he works with Jonathan who is one of the most pleasant person I have met in life. Both are friendly and are all ears to all questions I had. I think Fitzgerald of Rockville deserves a praise of how they operate quite well with finances, test driving and explaining the ins and outs about warranty so that we can make an informed decision. I am sure when he becomes Sales Manager if he decides to, he will be one of the greatest assets to this organization as people will definitely go to him. Thank you for helping me buy the car I like to drive. Take care and hope you all prosper and do well. More

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Very knowledge and honest all the way through. Never felt pressured or uneasy. Would recommend to family & friends. Never felt pressured or uneasy. Would recommend to family & friends. More

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The dealers were in constant communication throughout the process, as well as being realistic, honest, and fair process, as well as being realistic, honest, and fair More

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This is one of the best experiences I have ever experienced in my entire life at a Car dealership John. Frank, and Ty have been very respectful and they worked very diligent to get me approved. The experienced in my entire life at a Car dealership John. Frank, and Ty have been very respectful and they worked very diligent to get me approved. Their professional mannerisms made me feel welcome and made me feel at home the respect they given me was over the top. They have been more than respectful kind and welcoming and I really appreciate this great experience. More

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I had a great experience with this dealership. They are kind, efficient, thoughtful, and work to figure out any questions or concerns we had. I would definitely recommend them to others looking fo They are kind, efficient, thoughtful, and work to figure out any questions or concerns we had. I would definitely recommend them to others looking for a used car. Every part of the process went well. More

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We drove all the way from Seaford Delaware to purchase our car at Fitzgerald's. We were not disappointed! Victor, John, Ty, James and the rest of the staff were amazing. We got the car we wanted and were our car at Fitzgerald's. We were not disappointed! Victor, John, Ty, James and the rest of the staff were amazing. We got the car we wanted and were able to leave with it the same day. If we ever need to purchase a car again it's definitely worth the drive. More

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Great people. Jonathan Baum was patient, made me feel comfortable about buying and answered all my questions. Jonathan Baum was patient, made me feel comfortable about buying and answered all my questions. More

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John was very knowledgeable about the vehicles on the lot. He was also patient with me because I had no idea what type of vehicle I wanted to buy. He was friendly and worked quickly on the paperwork to g lot. He was also patient with me because I had no idea what type of vehicle I wanted to buy. He was friendly and worked quickly on the paperwork to get me in and out. I highly recommend him to family and friends who are in the market for a new vehicle. More

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