Jonatan Escobar

Great experience with Jonathan and staff. Dealership was clean and modern. They even had fresh baked cookies. Dealership was clean and modern. They even had fresh baked cookies. More

by CW262 Verified Customer Verified Customer

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Very frustrating. I agreed to purchase a used vehicle and placed a deposit, then it took one month to actually get the vehicle "BMW Certified" and isolated body damage I agreed to purchase a used vehicle and placed a deposit, then it took one month to actually get the vehicle "BMW Certified" and isolated body damage dealt with. No effort was made to get the already sold vehicle addressed before multiple other unsold vehicles. We found ourselves constantly calling for updates because none were being given. Once received, we found additional body damage that no one had alerted us to, and BMW Sarasota said that it would not repair. Extremely unpleased with that response. Final paperwork failed to account for my deposit or a refund back for shipping costs, and one had still not been sent to us two weeks after the sale, but required us to continue following up. Not the way it should be. More

by raulgalaz1 Verified Customer Verified Customer

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Maria Lizardi makes you want to get your car serviced. She is very pleasant and professional. She makes you feel very valued She is very pleasant and professional. She makes you feel very valued More

by hrmcruise Verified Customer Verified Customer

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Mr. Jonatan Escobar provide exceptional service and excellent job, thanks soo much and congratulations BMW!!!!!! excellent job, thanks soo much and congratulations BMW!!!!!! More

by muniveblue11 Verified Customer Verified Customer

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Very professional and helpful. Very nice dealership. Definitely,, I will return to purchase again. Booya! Very nice dealership. Definitely,, I will return to purchase again. Booya! More

by grouperd628 Verified Customer Verified Customer

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High scores for both Jonathan and Mario for working so well with us on our last purchase. Greatly appreciate them well with us on our last purchase. Greatly appreciate them More

by hrmcruise Verified Customer Verified Customer

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Jonathan and Mario were extremely patient and very helpful as we first purchased an M4, had it for 2 weeks and absolutely did not like the car. They worked with us to take back the car and they found helpful as we first purchased an M4, had it for 2 weeks and absolutely did not like the car. They worked with us to take back the car and they found what we wanted. Those two gentleman represent exactly what you want to represent your dealership. This is the 7th or 8th BMW we have purchased from you. Very happy and satisfied ?? More

by hrmcruise Verified Customer Verified Customer

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Been a long time customer since early 2000s. . this new management and service advisors are top notch and go the extra mile to make the experience a pleasure. . this new management and service advisors are top notch and go the extra mile to make the experience a pleasure. More

by DAVIDRCOHEN Verified Customer Verified Customer

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The sales management team lacks credibility. As good as the individual sales advisors are, the lack of competency from their managers is unbelievable. Especially Pete who was on duty Friday mid As good as the individual sales advisors are, the lack of competency from their managers is unbelievable. Especially Pete who was on duty Friday mid day. More

by g-morton Verified Customer Verified Customer

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Item was taken from my vehicle and I left my center console closed on purpose and when I received my vehicle center console was open and it looked like they scrummaged through my vehicle quickly. console closed on purpose and when I received my vehicle center console was open and it looked like they scrummaged through my vehicle quickly. More

by g.leon50 Verified Customer Verified Customer

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