Jon Doering | Page 3

Friendly efficient staff. No waiting. Made the whole process easy. Enjoyed the free coffee and donuts. No waiting. Made the whole process easy. Enjoyed the free coffee and donuts. More

by johnandmaryjojudge Verified Customer Verified Customer

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Both Erics were helpful in the process and communicative. Rob Hutt was very disrespectful and dismissive, making the delivery experience not as enjoyable. Eric Hippen forgot to include an accessory he promis Rob Hutt was very disrespectful and dismissive, making the delivery experience not as enjoyable. Eric Hippen forgot to include an accessory he promised me, making me have to take another trip to pick it up. More

by ANNAKAYCHO Verified Customer Verified Customer

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I had warranty work performed. The work was done well and in an efficient manner. The work was done well and in an efficient manner. More

by dlcozad Verified Customer Verified Customer

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I using Toyota dealers on last three cars that I have a new one from Toyota and I'm okay everything's perfect I never have any problems and that's why I give you guys Five Star Race new one from Toyota and I'm okay everything's perfect I never have any problems and that's why I give you guys Five Star Race More

by HASANKAPIC Verified Customer Verified Customer

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They were hopefully knowledgeable to assure we were comfortable in the car we selected. Always great service at Toyota of Des Moines. comfortable in the car we selected. Always great service at Toyota of Des Moines. More

by KJPAULLY Verified Customer Verified Customer

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Emily Wagner & Justin Madison our awesome employees who both put the customer first and Toyota is fortunate to have both of them as employees. both put the customer first and Toyota is fortunate to have both of them as employees. More

by gannonobx Verified Customer Verified Customer

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Wasn’t gonna buy a car that day, but ended up buying one because ours needed more work than it was worth because ours needed more work than it was worth More

by DEDENJEFF Verified Customer Verified Customer

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My wife and I were interested in a used vehicle that we noticed that Toyota of Des Moines had. When we went to get more information about the vehicle, we were met by a low pressure sales representative of noticed that Toyota of Des Moines had. When we went to get more information about the vehicle, we were met by a low pressure sales representative of Toyota of Des Moines. Long story short, we ended up driving the vehicle home that same day because I had done research as to what the value of that vehicle was in that condition and at that mileage. I understand that business is business and I am fine with someone making a profit off of the sale of a product, but I didn’t want to feel like I was getting ripped off either. I quoted them the price that I was comfortable paying, and they agreed to that price. In the finance department we said that we wanted no additional items added or extra insurance coverage, and they listened, and didn’t try to pressure us into additional fees or coverages that we didn’t want or need. We were pre-approved and they even beat our pre-approved APR from our Credit Union. We will be considering another vehicle in six to nine months and Toyota of Des Moines will definitely be one of the first locations that we check to see if they happen to have a vehicle that meets our needs. This was a much better experience than the last time we purchased a vehicle. More

by Jeff from Colfax Verified Customer Verified Customer

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Everyone was awesome. John Doering helped me with my previous Toyota purchase. Finance department was well prepared and simple. The entire staff was very friendly and help John Doering helped me with my previous Toyota purchase. Finance department was well prepared and simple. The entire staff was very friendly and helpful. More

by MURFJUNK Verified Customer Verified Customer

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As always, Toyota of Des Moines did an excellent job servicing my Toyota. Very quick in and out and on my way. I love the video the tech does showing me everything about my vehicle as he's actually doin servicing my Toyota. Very quick in and out and on my way. I love the video the tech does showing me everything about my vehicle as he's actually doing the checks on tires, brakes and filters. Very nice touch. More

by BigE Verified Customer Verified Customer

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