Jon Billings

Very friendly and helpful. This is my 4th Honda from them and if I needed another I would buy from them This is my 4th Honda from them and if I needed another I would buy from them More

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Always excellent service! First time buying a car here, it was smooth and I am satisfied with my experience:-) it was smooth and I am satisfied with my experience:-) More

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I have been driving Honda's since 1983 with my first Accord....a 1981 2 door hatchback. Served me well and that is when I learned to drive a 5 speed stick. Did so until 2010 when Honda decided to scale Accord....a 1981 2 door hatchback. Served me well and that is when I learned to drive a 5 speed stick. Did so until 2010 when Honda decided to scale back on manual transmissions. Not a great management decision in my opinion. Took the "fun" out of driving. My 1st NEW Honda was a 1985 Honda Civic and with that car, that is where I first met Rob Avery, currently Service Manager at Lundgren. The one thing I learned in all these years is to follow a Service Manager that you can work with and trust as they travel from dealership to dealership. That is what I have done with Rob and why I am with Lundgren today. He has been the Service Manager for all the Honda's I have owned since the 1985 Civic. Which led me to ask Rob several months ago when I decided to trade in my faithful 2010 Accord with 165K miles. What to do.....He even told me to consider leasing for the 1st time this time around. I had a great sales experience working Andrew Merritt. No pressure. Knew I was NOT a first time Honda owner and I appreciated that. He let me look at several Accords as a LOT had changed since 2010. Even walked me through the leasing process / options which I eventually opted for. Thanks to everyone at Lundgren Honda of Greenfield. More

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I have been in sales for many years, and have purchased many vehicles during this time. This car buying experience was the best we have ever had! Phil Reilley was straight to the facts, thorough, and ver many vehicles during this time. This car buying experience was the best we have ever had! Phil Reilley was straight to the facts, thorough, and very respectful to my wife and I. Thanks also for keeping your dealership safe and clean during this stressful pandemic. 5 stars to all of you at Lundgren Honda Greenfield MA! More

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Professional and knowledgeable! They made the process of buying a new vehicle hassle free and fun! As it should be. WELL DONE!! I highly recommend Lundgren for your next vehicle purchase. buying a new vehicle hassle free and fun! As it should be. WELL DONE!! I highly recommend Lundgren for your next vehicle purchase. More

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Car buying made easy! No pressure sales, fair trade value, and a willingness to earn and keep your business! Another great experience at my local dealer, I couldn't be happier 😉 value, and a willingness to earn and keep your business! Another great experience at my local dealer, I couldn't be happier 😉 More

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Misunderstanding and not accepting fault. It was very easy to understand and see that some employees do not care about the customer. I always was under the impression customers comes first, I It was very easy to understand and see that some employees do not care about the customer. I always was under the impression customers comes first, I mean is that not how you get someone to come back? Not to mention I have spent so much money and hours on that business. Treatment was not sufficient and they did not do "Their best" in finding a solution in what was such a small amount of money for such a business. Overall, practically legal theft. More

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Excellent service all around!! I just bought a new Honda Pilot and had a great buying experience from all the staff. I was always met at the door with a smile and found all the staf I just bought a new Honda Pilot and had a great buying experience from all the staff. I was always met at the door with a smile and found all the staff to be extremely friendly, helpful and welcoming. Thank you for making this experience a great one!! More

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Love my Honda I had bought a Jeep after my husband passed away, thinking it was great. Total nightmare. Went on line and found a Honda (or two) and went to see An I had bought a Jeep after my husband passed away, thinking it was great. Total nightmare. Went on line and found a Honda (or two) and went to see Andrew and Marty. Having a 17 yr old son with autism, who is a big guy, I needed something reliable and big enough for him. We have had it almost a year. I left my lights on once, Andrew came and saved me. My tire light came on, when it was cold out. Service calmed me checked the tires, put air in them and said it happens when it’s cold. It’s ok. So grateful for an amazing group. Oh! Did I say my BFF was two days ahead of me and we both traded in our jeeps for Honda CR-V ‘s. Andrew, Marty and the folks there are the best!!! More

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