Johnny Reyes
Johnny Reyes at Shottenkirk Desert Lexus

Johnny Reyes | Page 7

Service Consultant

Shottenkirk Desert Lexus

68-068 Kyle Rd
Cathedral City, CA 92234

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5.0
150 Reviews
5.0

150 Reviews

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150 Reviews of Johnny Reyes

March 08, 2026

Dealership Rating
Employee Rating

Every aspect of this dealership's operation is excellent. Making the appointment, consulting and interacting with Johnny, and prompt and courteous servicing of the vehicle are beyond reproach. I also appreci More

by Poppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2026

Shottenkirk Desert Lexus responded

Thrilled that scheduling was seamless and Johnny provided attentive consultation. We’re glad our bright, clean lounge with self-serve drinks and snacks made your wait comfortable. Thank you for trusting us to service your Lexus RX 350 and returning it to you properly washed and ready for your next drive. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

March 08, 2026

Dealership Rating
Employee Rating

Great dealership to work with! They always make me feel special and have a very comfortable waiting area also! More

by karenschroeder14
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Farnsworth

Mar 08, 2026

Shottenkirk Desert Lexus responded

Thank you for sharing your experience. We’re glad our team could make you feel special and that you enjoyed our comfortable waiting area. We look forward to taking care of your Lexus needs again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

March 07, 2026

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Employee Rating

Johnny was excellent, service done within the time promised. The car smelled like weed after it was done though. More

by Hsueh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Shottenkirk Desert Lexus responded

We are very happy to hear that Johnny provided you with such a positive experience! We do apologize that your car did not smell as it should. We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

March 04, 2026

Dealership Rating
Employee Rating

This dealer is attentive to all my service needs. Very courteous at all times. Performs excellent work. Provides excellent communication. More

by deltamchsman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2026

Shottenkirk Desert Lexus responded

It’s great to know our team provided attentive and courteous service with clear communication for your Lexus NX 350h. Johnny and our technicians are delighted you’re pleased with the work quality. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

March 03, 2026

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Employee Rating

Visiting in the area and needed my 20k oil change. Service scheduled the next day, the appt was completed faster than promised. Very efficient and professional More

by kb2533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2026

Shottenkirk Desert Lexus responded

Thank you for trusting our service team during your visit. We’re glad Johnny got your Lexus RX 350’s 20K oil change scheduled for the next day and completed ahead of schedule. Your feedback on our efficiency and professionalism means a lot. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

March 03, 2026

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Employee Rating

Smooth from beginning to end thanks for the great work , Johnny and Antonio and Pepe are the best More

by solishsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2026

Shottenkirk Desert Lexus responded

It’s wonderful that Johnny and our team delivered such smooth service on your Lexus LS 430. Thank you for recognizing their efforts, and we look forward to supporting your vehicle again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

February 28, 2026

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Employee Rating

I have done business with this Lexus dealership for nearly 2 decades & wouldn’t consider doing business anywhere else More

by nancyjdeluna
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2026

Shottenkirk Desert Lexus responded

Your loyalty over nearly two decades means a lot to us. Johnny and the service team appreciate the trust you place in us for your Lexus ES 350 maintenance and look forward to serving you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

February 24, 2026

Dealership Rating
Employee Rating

Everyone is very attentive to keeping the customers informed on what is being done especially if you are waiting while the work is being done. More

by jaycr46
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Adrian

Feb 24, 2026

Shottenkirk Desert Lexus responded

We’re delighted that our team’s updates kept you informed during the service on your Lexus RX 350. Keeping you in the loop while you wait matters to us. Thank you for trusting us with your Lexus. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

February 23, 2026

Dealership Rating
Employee Rating

Great service. Quick, polite, and easy. I definitely will be back for any additional services. More

by stuartda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

Shottenkirk Desert Lexus responded

It’s great to hear our team provided quick, courteous service for your Lexus. Thank you for sharing your experience and we look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

February 23, 2026

Dealership Rating
Employee Rating

They are friendly, competent, and thorough. They had us in and out in under a hour. They helped us hook up a new phone. Highly recommend this dealer. More

by ihavefaith1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2026

Shottenkirk Desert Lexus responded

Thanks for trusting us with your Lexus LC 500h. Johnny and our team are glad they could deliver friendly, competent service and get you back on the road in under an hour. We’re pleased your new phone hookup went smoothly. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

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