Johnny Reyes
Johnny Reyes at Shottenkirk Desert Lexus

Johnny Reyes

Service Consultant

Shottenkirk Desert Lexus

68-068 Kyle Rd
Cathedral City, CA 92234

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5.0
150 Reviews
5.0

150 Reviews

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150 Reviews of Johnny Reyes

November 06, 2026

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Very professional service and my concerns have always been addressed over the past 6 years I have lived in the Desert More

by ruthyeager66
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Recommend Dealer
Yes
Nov 07, 2026

Shottenkirk Desert Lexus responded

Hearing that our team has consistently addressed your concerns over the past six years means a lot to us. Thank you for choosing our service department for your Lexus ES 300h. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

November 06, 2026

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This is a fabulous dealership and car repair center to begin with. Things improved 1000% with their new general manager. We travel 48 miles just to get to their business location. Distance means nothing w More

by Blion333
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Recommend Dealer
Yes
Nov 06, 2026

Shottenkirk Desert Lexus responded

We're grateful you make the trip to our service department for your Lexus GX 460. It's rewarding to hear you've noticed such positive changes under our new general manager and found our team welcoming and ready to help. Thank you for your enthusiastic recommendation! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

October 30, 2026

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Superb service. Both the service advisor Joshua and the mechanic Chris are Superb! They are Curtesy, professional, patiently and problems solvers. Joshua was payi More

by Huang Margaret
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Recommend Dealer
Yes

Other Employees Tagged: Service department:.Mechanic Chris is superb!!!

Oct 31, 2026

Shottenkirk Desert Lexus responded

Knowing our team listened closely to your concerns and patiently explained both the issue and your Lexus NX 350h’s connected services is rewarding. Thank you for recommending our service team to your friends and family. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

October 28, 2026

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Consistently awesome service and the work is done exceptionally and the car is always delivered when promised. Joshua Aldana is an outstanding service writer. Highly recommend the dealership and Josh More

by alwelland
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Aldena

Oct 28, 2026

Shottenkirk Desert Lexus responded

Visit after visit, we’re glad the quality of work on your Lexus NX 450h+ and dependable completion times have met your expectations. Your recommendation and kind words about our service advisor mean a great deal to our team. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

October 27, 2026

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Joshua was a great service advisor, he helps maintain my vehicle here at ShottenKirk lexus and he is very knowledgeable and reliable about the work he recommends on my vehicle and always takes care of me ,h More

by luisdlt5
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Recommend Dealer
Yes

Other Employees Tagged: Joshua aldana

Oct 27, 2026

Shottenkirk Desert Lexus responded

Knowing you can count on our service team’s expertise and maintenance recommendations for your Volkswagen Golf GTI means a lot to us. Thank you for continuing to choose our team for your vehicle’s care. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

October 19, 2026

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Service is always quick and easy. The Service Advisors are friendly, knowledgeable, and very helpful. More

by TheCarMan
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Recommend Dealer
Yes
Oct 19, 2026

Shottenkirk Desert Lexus responded

Your comments about our advisors’ friendliness and expertise highlight what we strive for in every visit. Hearing that our service for your RX 350h is quick and easy means a lot to our service team. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

October 13, 2026

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It has been my pleasure to work with this dealership since I bought my first Lexus there about 15 years ago! They have always treated me with the utmost respect. Today I was able to get in for a recall More

by aguirre909
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Recommend Dealer
Yes
Oct 13, 2026

Shottenkirk Desert Lexus responded

Knowing we’ve been your Lexus choice for the past 15 years is truly rewarding. We’re glad our service department could fit in your ES 300h’s recall on short notice and return it in pristine condition. Hearing you felt respected, enjoyed the unexpected wash, and valued Johnny’s support means a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

October 10, 2026

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Brought my car in for usual oil change and service. Was met by Andre a very knowledgeable and friendly tech. Adrien checked me in and reviewed the services I was getting done. I waited in the comforta More

by lindy.mcgowan
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Recommend Dealer
Yes

Other Employees Tagged: Sean Marchese , Adrien and Brandon

Oct 11, 2026

Shottenkirk Desert Lexus responded

Your note about our service technician’s expertise and our comfortable lounge highlights how we aim to make every visit welcoming. Our team is pleased we could clean your RX 350 inside and out. Your kind words mean a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

October 01, 2026

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Very comfortable with this dealership and their service department. Very reliable, friendly, and appreciated. Thank you! More

by ehodge40
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Recommend Dealer
Yes
Oct 01, 2026

Shottenkirk Desert Lexus responded

Knowing you felt comfortable with our service department means a great deal to our team. We’re grateful for your feedback on our dependability and warm approach during service on your Lexus. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

September 30, 2026

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I have been coming here for 5 yrs They are always professional and nice. Great service More

by pattyv03
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Recommend Dealer
Yes

Other Employees Tagged: Ari Angulo , Joshua

Sep 30, 2026

Shottenkirk Desert Lexus responded

Thanks so much for trusting us for five years. Hearing that our service on your Lexus LS 500 has felt consistently professional and friendly means a lot to our service team. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

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