Johnny Montano | Page 2

Envision Ford of Oxnard responded

Thank you for the great review! We’re happy to hear Johnny took excellent care of your wife’s Explorer and made the recall process smooth and easy. Great communication is such an important part of the service experience, and we’re glad Johnny kept you informed throughout the process. We’ll be sure to pass along your kind words. Thank you for your recommendation and for choosing Ford of Oxnard. We look forward to serving you again! — Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for your feedback. We’re glad to hear our team was friendly, helpful, and provided you with a positive experience overall. We also understand your concern regarding the cost of repairs, especially when a vehicle is no longer covered under warranty. We always strive to clearly explain the recommended work and associated costs so our customers can make informed decisions. We appreciate your business and thank you for choosing Ford of Oxnard. — Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad to hear Johnny and our service team did a great job diagnosing and troubleshooting the problem with your vehicle. Finding the right solution starts with getting the diagnosis right, and we’re happy our team was able to take care of you. We’ll be sure to share your kind words with Johnny and the team. Thank you for choosing Ford of Oxnard. We appreciate your trust and look forward to helping you again! — Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad your visit was quick, the time estimate was accurate, and our team made the experience pleasant from start to finish. We completely agree—friendly and helpful people make all the difference. We truly appreciate your kind words and your business. Thank you for choosing Ford of Oxnard. We look forward to seeing you again! — Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad to hear your visit was handled efficiently, your requests were taken care of, and our team made sure to note any additional concerns with your vehicle. We appreciate your trust in Ford of Oxnard and look forward to taking care of you again in the future! — Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the wonderful review! We’re glad scheduling your service was easy, your Lincoln Navigator was completed sooner than expected, and our service advisors made your visit friendly and informative. We’re especially happy you appreciated the detailed diagnosis and the time your advisor took to review your upcoming tire needs and provide several competitively priced options. Giving our customers clear information and choices without pressure is exactly what we strive for. Thank you for trusting Ford of Oxnard with your Navigator. We truly appreciate your business and look forward to serving you again! — Ford of Oxnard Team