Johnny Luttrell

These guys gave us a much better deal than other dealers. They were low pressure and let us go home and think it over. I really appreciated that. They were low pressure and let us go home and think it over. I really appreciated that. More

by dwitsken Verified Customer Verified Customer

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Very disappointing. Would not recommend doing business with this dealership. The salesmen try to increase the price of the vehicle during each conversation and when they Would not recommend doing business with this dealership. The salesmen try to increase the price of the vehicle during each conversation and when they said it would be ready on a Thursday, it wasn’t ready until the Monday after due to them having locked the vehicle in the Service area and the one person with keys being in Palm Springs. Absolutely terrible, unprofessional experience. The one person that was decent in the whole deal was Jacob in the finance department. More

by karatay3 Verified Customer Verified Customer

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After visiting a few dealerships. They truly asked questions to learn about the vehicle I wanted and gave me options to work with me and ny rebuilding credit. I felt they were very tr They truly asked questions to learn about the vehicle I wanted and gave me options to work with me and ny rebuilding credit. I felt they were very transparent, honest and fair. I will be referring everyone I know. More

by Martha Thomas Verified Customer Verified Customer

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Sales team was great - made the process of getting our ideal vehicle smooth and enjoyable. But. 2 days later, dead battery, and needed a AAA boost. Pedder fell to pieces then. Their sales team ideal vehicle smooth and enjoyable. But. 2 days later, dead battery, and needed a AAA boost. Pedder fell to pieces then. Their sales team and service team don't know how to communicate, and overall management is absent. I asked to speak with a manager at the time of the incident but they refused to speak with me; never followed up. I walked away with replaced batteries, but I will never set foot in this location again. Also, the "certified used" is bogus - the didn't even bother to check the overall battery health. Who knows what other surprises I'm going to get! I didn't work with any of the people listed below. I don't know why you're forcing me to rate them. More

by SDDude Verified Customer Verified Customer

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I found the Jeep I wanted at a price I wanted. Unfortunately, Pedder was more interested in padding my loan with the stuff I didn't want, like the KARR system and the stupid nitrogen tire fill pro Unfortunately, Pedder was more interested in padding my loan with the stuff I didn't want, like the KARR system and the stupid nitrogen tire fill program. This is exactly why people go to Carmax and Carvana - the car dealer upsell is a lousy experience. More

by jones.dallas Verified Customer Verified Customer

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Excellent customer service and helpful staff that assisted me in getting my vehicle purchase. Would recommend to a lot of close associates. assisted me in getting my vehicle purchase. Would recommend to a lot of close associates. More

by Erickfoster077 Verified Customer Verified Customer

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Guys were nice and upfront about things. I just bought a used car and it had an issue. They worked on it until they couldn't. Explained the issues to me and referred me back to the sales fo I just bought a used car and it had an issue. They worked on it until they couldn't. Explained the issues to me and referred me back to the sales folks to get a resolution. This is a Service Center survey. I could go days on what went wrong with the sales folks after the fact. More

by myron.macneil Verified Customer Verified Customer

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