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John Wigger
John Wigger at Coastal Kia
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John Wigger

Parts & Service Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
814 Reviews
4.8

814 Reviews

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814 Reviews of John Wigger

November 08, 2024

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Employee Rating

always does great work! Will never take my car anywhere else! plus everyone is always super nice More

by PAYTONFRANCIS219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman, Gary Nelson, Darren Gokey, Tony Kirschner, David Knowles, Jay Turner, Barbara Ness, Aubrey Madison

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Nov 11, 2024

Coastal Kia responded

Wow! Thank you! We sincerely appreciate your loyalty and amazing review. We love the feedback including, "always does great work...everyone is always super nice." We are here if you need anything. Thanks so much.

October 27, 2024

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Employee Rating

I returned home from an extended time away, & the battery on my car was dead & would not hold a charge. They got me in the very next day to replace the battery. Plus, courtesy van took me where I needed to b More

by HOLLY5012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Nelson, David Knowles

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Oct 28, 2024

Coastal Kia responded

Wonderful news! We appreciate the service testimonial and high marks. We are thrilled to hear you were able to enjoy our Courtesy Shuttle experience. Thank you for choosing Coastal Kia for your automotive service needs.

October 18, 2024

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Employee Rating

The service department is always timely, informative, and professional. I like that they keep me posted of the status of my service. More

by toddholleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Gary Nelson

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Oct 18, 2024

Coastal Kia responded

Great news! We are thrilled to hear your recent service visit went well. It is always nice to have our service clients recognize our service write up communications process. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

October 10, 2024

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Service at Coastal Kia, overall, has been great. The couple of times I did have a complaint I feel that I was being listened to. The technicians in service are professional and helpful. More

by JOWMS52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 11, 2024

Coastal Kia responded

Wonderful news! Thank you for the five star service review and compliments for our service team. We love the feedback including, "Service at Coastal Kia, overall, has been great....the technicians in service are professional and helpful." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

October 04, 2024

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Employee Rating

This is my 4th soul with Coastal Kia. It is not just the car that brings me back, the guest services method. It's outstanding. More

by ALYCIA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, Bob Tomlin, Michael Mascavage, Sam Weisman, Gary Nelson , Jan (in finance) always outstanding too

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Oct 04, 2024

Coastal Kia responded

Wonderful news! Thank you! We appreciate the five star review. Your loyalty over the years has been amazing. We love the feedback including, "this is my 4th Soul with Coastal Kia." We strive to deliver a truly exceptional experience to every client during every visit. Thanks again. We are here if you need anything.

September 30, 2024

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Employee Rating

Excellent and efficient job! Will definitely be back for more service. I also will send other people!! More

by abelk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marquita Best

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Sep 30, 2024

Coastal Kia responded

Wonderful news! Thank you for the high marks and recommendations. It was thoughtful of you to go online and rate your recent service experience. We appreciate the five star ratings for John Wigger and Marquita Best as well. We are here if you need us. Thank you for choosing Coastal Kia for your automotive service needs.

September 29, 2024

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Employee Rating

no problems with the service staff. kept me informed and delivered vehicle back to me in a timely manner. More

by JLLUNDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

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Sep 30, 2024

Coastal Kia responded

Thank you for the service review and compliments for our team. We appreciate it. We love the feedback including, "kept me informed and delivered vehicle back to me in a timely manner." Please do not hesitate to reach out if you need us.

September 27, 2024

Dealership Rating
Employee Rating

I have had excellent service at Coastal Kia every time since I first purchased my 2021 Telluride. John Wigger service manager is superb at addressing any issues no matter how slight! More

by debmosca01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2024

Coastal Kia responded

We could not agree more. Our Service Director, John Wigger, is amazing. It was thoughtful of you to recognize his efforts. We love hearing you are enjoying your 2021 Kia Telluride. Great car! Please do not hesitate to reach out if you need us. Thanks again!

September 26, 2024

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Employee Rating

There are alot of new faces but still some old. Still great service and they do an awesome job with my car each and every time More

by angela__oconnor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman, Darren Gokey

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Sep 26, 2024

Coastal Kia responded

Thank you! We appreciate the five star service review and high marks for so many of our service team members. It was thoughtful of you to to go online and rate your recent service experience. Thank you for choosing Coastal Kia!

September 26, 2024

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Employee Rating

Everyone is very nice. They explain everything to you. Not long wait time. Very clean and nice waiting area. Very knowledgeable More

by kimgeltman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guder "GQ" Quezada, Darren Gokey, Cody Hamilton, Isaiah Torres

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Sep 27, 2024

Coastal Kia responded

Thank you! We truly appreciate the five star service review and high marks for so many of our service team members. We strive to deliver a truly exceptional experience to every client during every visit. We love the feedback including, "everyone is very nice... very clean and nice waiting area...very knowledgeable." We are here if you need us. Thanks again!

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