John Wigger
John Wigger at Coastal Kia
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John Wigger

Parts & Service Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
821 Reviews
4.8

821 Reviews

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821 Reviews of John Wigger

January 13, 2025

Dealership Rating
Employee Rating

One of the best service centers i have ever been subject to using. Pat and John have the right recipe for an outstanding experience when shopping for and serving your new KIA. More

by GMYERSNSA
Service Price Transparency
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Recommend Dealer
Yes
Jan 14, 2025

Coastal Kia responded

Love it! Thank you! We truly appreciate the kind words and high marks. We strive to deliver a truly exceptional experience to every client during every visit. Please do not hesitate to reach out if you need us. Thanks again!

January 11, 2025

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The dealership store is extremely clean and customer service and satisfaction is #1 priority. My wife and I each own KIA's and we've never been disappointed with Coastal Kia of Wilmington. The employees More

by Jim Hug
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman

Jan 13, 2025

Coastal Kia responded

Thank you so much! We truly appreciate the heartfelt testimonial and high marks. Please do not hesitate to reach out if you or your wife needs us. Thanks again!

January 10, 2025

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Service advisors were very helpful. Car was ready at expected time. I would visit the dealership again. More

by strahlfam
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marquita Best

Jan 13, 2025

Coastal Kia responded

Great news! We appreciate the gracious comments and high marks. We are thrilled to hear our service team shared a five star experience with you recently. Thank you for choosing Coastal Kia for your automotive service needs.

December 21, 2024

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Excellent service and professional personnel. My few problems have been handled to my complete satisfaction. Would buy from this dealership again. More

by RAHP52
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer, Gary Nelson

Dec 23, 2024

Coastal Kia responded

Great news! Thank you for the opportunity to address your concerns. We appreciate the five star review and high marks for our service team members. We are here if you need us.

December 16, 2024

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The best service department. Attentive. Helpful, accommodating. Comfortable waiting area, treat me like family from Howard Ramsey, John Wigger, all the way upstairs to Peggy and More

by SUZCKE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman

Dec 19, 2024

Coastal Kia responded

Thank you so much! We sincerely appreciate the five star review. It was thoughtful of you to mention so many of our team members by name. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for traveling so far to see us. We truly appreciate it. Please do not hesitate to reach out if you need us. Thanks again!

November 24, 2024

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This is not just a review but a testimonial. I have been with this dealership since 2011, when I bought my first Kia Rio. I loved that car and drove it for 13 years without any major problems More

by jvannostrand54
Sales Price Transparency
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Recommend Dealer
Yes
Nov 25, 2024

Coastal Kia responded

Jessica, simply amazing! Thank you! Your heartfelt testimonial and compliments for our entire staff are greatly appreciated. It was thoughtful of you to recognize so many of our team members by name. We can not thank you enough for your review and high marks. Please do not hesitate to reach out if you need us. Thanks again!

November 15, 2024

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Great service very efficient and informative about my service needs I will continue to use Coastal Kia More

by garyr3154
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Nov 18, 2024

Coastal Kia responded

Thank you for your loyalty and high marks. It was kind of you to go online and rate your recent service experience. We appreciate you choosing Coastal Kia for your automotive service needs.

November 08, 2024

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always does great work! Will never take my car anywhere else! plus everyone is always super nice More

by PAYTONFRANCIS219
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Recommend Dealer
Yes
Nov 11, 2024

Coastal Kia responded

Wow! Thank you! We sincerely appreciate your loyalty and amazing review. We love the feedback including, "always does great work...everyone is always super nice." We are here if you need anything. Thanks so much.

October 27, 2024

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I returned home from an extended time away, & the battery on my car was dead & would not hold a charge. They got me in the very next day to replace the battery. Plus, courtesy van took me where I needed to b More

by HOLLY5012
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gary Nelson, David Knowles

Oct 28, 2024

Coastal Kia responded

Wonderful news! We appreciate the service testimonial and high marks. We are thrilled to hear you were able to enjoy our Courtesy Shuttle experience. Thank you for choosing Coastal Kia for your automotive service needs.

October 18, 2024

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Employee Rating

The service department is always timely, informative, and professional. I like that they keep me posted of the status of my service. More

by toddholleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Gary Nelson

Oct 18, 2024

Coastal Kia responded

Great news! We are thrilled to hear your recent service visit went well. It is always nice to have our service clients recognize our service write up communications process. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

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