John Ward
John Ward at Five Star Subaru of Grapevine
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John Ward

New Vehicle Director

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.8
23 Reviews
4.8

23 Reviews

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23 Reviews of John Ward

May 13, 2025

Dealership Rating
Employee Rating

By far the best dealership around! I’ve been a customer for years and will be in the future as well. It takes a lot to earn trust in a company, but they definitely have won mine. Ty yo More

by tamirawomack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Cooper, Brandon Fraikes

May 14, 2025

Five Star Subaru of Grapevine responded

Thank you, tamirawomack, for endorsing Five Star Subaru. Your loyalty means so much! When you need our advice or expertise, reach out to 817-438-1700. We will be ready to help. Safe travels, Jakob Ritter, Service Director

May 12, 2025

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Fast and friendly sales and finance personnel. Worked well with handicapped customers. Transport between vehicles test driven was great. More

by Shirlon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Cooper, Corbin Beck

May 12, 2025

Five Star Subaru of Grapevine responded

Congratulations, Shirlon, on your new car from Five Star Subaru. We do our best to accommodate all of our valued customers. If there is anything else we can do for you, please call 817-438-1700. We are here for you. Thank you for your business and endorsement. Sincerely, David Cheney, General Sales Manager

May 12, 2025

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Employee Rating

I enjoyed the first rate attention I received at five star Subaru the salesman there was very professional service was outstanding and the customer relation manager Shantai, was very caring, knowledgeabl More

by GILSDORF4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2025

Five Star Subaru of Grapevine responded

Thank you, GILSDORF4, for shopping at Five Star Subaru. We appreciate knowing you felt comfortable with your sales team. Don't hesitate to stop by or call 817-438-1700. Shantai and our staff are here to help you fully enjoy your new car. Congratulations! Best regards, David Cheney, General Sales Manager

May 11, 2025

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It was a pleasant experience. I appreciate how friendly everyone is at Five Star Subaru of Grapevine! More

by SKYLAR3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Timothy (Ray) Kirven

May 12, 2025

Five Star Subaru of Grapevine responded

SKYLAR3, We are so excited you shopped at Five Star Subaru. It was our pleasure to help you drive away in a new Subaru. As you begin enjoying your car, let us know if you have technical questions at 817-438-1700. Thank you for shopping with us! Best regards, David Cheney, General Sales Manager

April 28, 2025

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I was very happy. Service was good. They worked with me to where I needed to be. More

by KAREN.LENTS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Adams, David Hendricks

Apr 28, 2025

Five Star Subaru of Grapevine responded

Thank you, Karen, for recommending Five Star Subaru. We remain available at 817-438-1700. Should you have questions or need our expertise, don't hesitate to reach us. We appreciate serving you. Best regards, David Cheney, General Sales Manager

April 28, 2025

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Employee Rating

Professional, proficient and patient during the test drive, during the paperwork process, and at signing. More

by COACHAREVALO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Cooper, Corbin Beck

Apr 28, 2025

Five Star Subaru of Grapevine responded

COACHAREVALO, We are so excited you are driving a new car from Five Star Subaru. Reach your sales team at 817-438-1700. We are focused on making this your Subaru best driving experience. Congratulations! Best regards, David Cheney, General Sales Manager

April 26, 2025

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Employee Rating

They were great! John Mosqueda went above and beyond for us. We had so many questions and he was so patient!! He wanted to make sure we got the car that was right for More

by BRUNNERT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Mosqueda

Apr 27, 2025

Five Star Subaru of Grapevine responded

BRUNNERT, We're so glad John Mosqueda and our finance teamprovided you with such exceptional service and patiently answered all your questions to ensure you found the perfect car at Five Star Subaru. We strive to make the process helpful and stress-free. Thank you for your wonderful feedback and please let us know if you have additional questions at 817-438-1700. We appreciate your business! Best regards, David Cheney, General Sales Manager

April 24, 2025

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Employee Rating

It was caos had appointment with finance at a certain time and finance was late...... More

by BOOBABY6367
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

April 23, 2025

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Employee Rating

Easy to deal with. No pressure. Good experience. 3 car that was brought from dealership More

by TURNERBLG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harrison Stables, Nart Abzakh

Apr 24, 2025

Five Star Subaru of Grapevine responded

Congratulations, TURNERBLG, on your newest car from Five Star Subaru. We are so grateful for your continued business. When you need our technical or care advice, please reach out to 817-438-1700. We are focused on helping you fully enjoy your car. Thank you, David Cheney, General Sales Manager

April 23, 2025

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Employee Rating

We found these people most knowledgeable, thank you for stepping in and helping Kenney Gaines. More

by RAEO638
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Adams, Kenny Gaines

Apr 24, 2025

Five Star Subaru of Grapevine responded

Congratulations, RAEO638! We are so excited you are driving a new car from Five Star Subaru! Customer satisfaction continues to be our focus. Reach Kenny and your sales team at 817-438-1700 any time you need vehicle advcie. Thank you for shopping with us! Take care, David Cheney, General Sales Manager

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