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John Thompson
John Thompson at Montrose Kia

John Thompson | Page 6

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Montrose Kia

5033 Detroit Rd
Sheffield, OH 44054

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4.5
66 Reviews
4.5

66 Reviews

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66 Reviews of John Thompson

May 23, 2024

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Employee Rating

I needed to be at a doctors appointment and had a last minute tire blow out. Montrose took my car in and made a special trip to pick up the tire instead of waiting for delivery so I could make my appointm More

by Stargazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel

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May 23, 2024

Montrose Kia responded

We love knowing that our team has earned your business and continues providing a level of excellence you can count on! Thank you for choosing Montrose Kia of Sheffield!

May 23, 2024

Stargazer responded

Just want to make sure everyone there at Montrose knows how happy I was with the way you quickly got my car fixed, the response time in calling me back and keeping me informed and the extra attention "Rachel" paid to my issue of getting an out of stock tire picked up so I could make my doctor's appointment. Kuddos Rachel and Montrose team for the quick turn around time and excellent work. Pat J.

March 16, 2024

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It's awesome, they treat you like family and they go out of their way to make you feel like someone More

by narcisogalarza
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Forest Daniels

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Mar 18, 2024

Montrose Kia responded

Thank you for this wonderful feedback about our Montrose Kia of Sheffield team! We're honored to have you as a customer and look forward to seeing you at your next visit!

February 23, 2024

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Service was awesome, very quick, very friendly, very helpful, answered all my questions, would recommend buying a vehicle from them. More

by A.j
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Reichert , Derek

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Feb 23, 2024

Montrose Kia responded

We're delighted to know you had an awesome experience with us at Montrose Kia of Sheffield! Thanks for recommending our dealership and we look forward to assisting you in the future. Safe travels!

December 14, 2023

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John R was so informative in explaining in detail about my car being serviced. GOOD customer service means a-lot. Thanks John! More

by dianneholland2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 14, 2023

Montrose Kia responded

We're glad to know that you had a positive experience with John and our team at Montrose Kia of Sheffield. Providing excellent customer service is always our goal, so your feedback means a lot! Thank you for sharing it.

November 27, 2023

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Employee Rating

Very informative and treated with utmost respect. This is my second car from here! Very satisfied. More

by wrniemi
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Reichert

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Nov 28, 2023

Montrose Kia responded

This review makes us so happy! Thank you for being a Montrose Kia of Sheffield customer!

October 24, 2023

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Excellent customer service. I didn't have to wait. John showed where the waiting room was. He offered me coffee or water. Showed me snacks. Bathrooms were exceptionally clean More

by joles2002
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2023

Montrose Kia responded

We're glad to know that John and Carol made your visit here at Montrose Kia of Sheffield a pleasant one. We appreciate the kind words about our customer service & clean facilities and hope you won't hesitate to reach out if we can be of assistance again in the future!

August 25, 2023

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Great service, high touch, cleaned my car so it came back better than i took it in. More

by cjyessayan
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 28, 2023

Montrose Kia responded

We're glad to hear we gave your car back nice and clean after your recent service. We look forward to providing five-star care again next time. Thank you! - Montrose Kia of Sheffield

August 05, 2023

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I went into the dealership with no expectations of getting a car but to my surprise, with my history, I was able to get a car More

by Sylvia Oliver 54
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Forest Daniels, Bill Reichert, Vinny Maculaitis , David Coventry, Anthony Jones

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Aug 07, 2023

Montrose Kia responded

Hi Sylvia! Congratulations on your vehicle purchase! We're so glad to know that our team at Montrose Kia of Sheffield could exceed your expectations and help you find a car. Enjoy the ride!

July 13, 2023

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Always great service at Montrose Kia. I would recommend Montrose Kia to anyone looking for a new car or servicing a used car. More

by ngolden1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John in service.

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Jul 17, 2023

Montrose Kia responded

We are delighted to learn that you're thoroughly enjoying the service provided by our Montrose Kia of Sheffield team. Thanks for spreading the word about us. It means a lot! We'll see you next time!

July 09, 2023

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Employee Rating

So far the service light hasn’t come on and the chugging stopped ! Hope it stays that way More

by dlbrubaker64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Forest Daniels, Bill Reichert, Vinny Maculaitis , David Coventry

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Jul 11, 2023

Montrose Kia responded

We hope it stays that way, too! If you need anything, please reach out. Thank you for choosing Montrose Kia of Sheffield!

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