John Swanson
John Swanson at Suburban Buick GMC of Troy
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John Swanson

Sales

Suburban Buick GMC of Troy

1850 W Maple Rd
Troy, MI 48084

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5 Reviews

I am so grateful for all of the blessings that I have. My faith, family, friends, and career. I graduated from Kimball High School in 1981 where I met the love of my life whom I have been happily married to since 1983. I joined the US Marine Corps in 1982 and spent the next 5 years traveling all over the world. Within a week of being honorably discharged from the Corps I started my career selling General Motors vehicles in the Troy Motor Mall. After 9 years of selling Chevrolets and Saturns I started at Somerset in June of 1996. Words can't describe how much I love my job and the people I work with. With over 30 years of friendly service I will always do my best to ensure that my customers have an enjoyable and memorable experience when they purchase from me.

Dealership Experience

28 yrs, 7 mos

Industry Experience

37 yrs, 6 mos

Languages Spoken

English English

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5 Reviews

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5 Reviews of John Swanson

June 25, 2024

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Employee Rating

Worst customer service I’ve ever experienced and they tried to sweep the rug underneath me by changing our contract without consulting me. Then when I call to talk someone no one answers or calls back! More

by Playboyjthomas
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

March 15, 2023

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Employee Rating

Recalls and major internal engine damage (bent push rod)caused multiple repeat repairs. No response by management. This vehicle was newly purchased, and I have had two no start /towing problems. More

by michael4565
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kyle Haley

March 09, 2021

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John Swanson went over the top! He picked me up, drove me to obtain insurance, and drove me home in a short amount of time as I did not have transportation. He is helpful and efficient.. ! ' . More

by MargieSimonian1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 17, 2021

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Employee Rating

Roger always has been great in the service of our cars. Gets the work done in a timely manner. Issues are completed right without returning for a redo. More

by Trepanierk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Witmer , Roger

August 10, 2020

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Employee Rating

Excellent service during sale process. John Swanson did a great job and was very patient with my elderly father. Also was appreciative of Jason the manager. More

by Sandjnorth
Recommend Dealer
Yes

Other Employees Tagged: Robert Allen, Not sure of names of folks I met - but pick up of vehicle took much longer than expected. Nearly an hour. That is my only criticism. John Swanson was fantastic as well as Jason the manager.

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