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John Simonelli
John Simonelli at Faulkner Buick GMC West Chester, INC.

John Simonelli

General Sales Manager

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.8
210 Reviews
4.8

210 Reviews

Write a Review

210 Reviews of John Simonelli

June 28, 2025

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Employee Rating

Everyone at Faulkner of West Chester was wonderful from beginning to end.Never have we had this kind of service purchasing a vehicle. We highly recommend them! More

by MSINGLINKS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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June 25, 2025

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Employee Rating

Easy transaction. Chris in finance office was great to work with. Thanks for your help More

by DARLENEBRUCE2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 26, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you, Darlene! We're so glad to hear your transaction went smoothly and that Chris in the finance office provided such great service. We appreciate your kind words and are happy we could help. Enjoy your new vehicle and thanks again for choosing us!

June 15, 2025

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Brett was absolutely wonderful, he made the process easy and affordable. I would recommend this dealership to a friend. More

by MADYBURNS99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Paden

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Jun 16, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your kind words, Mady! We're thrilled to hear that Brett made the process easy and affordable for you. Your recommendation means a lot to us, and we look forward to helping your friends too!

June 14, 2025

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Employee Rating

Faulkner of West Chester has poor management and terrible service staff. I will do everything I can to never use them again!! More

by Gerrry RUFFENACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Strohmetz, Bernard Gunn

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June 08, 2025

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More concerned about the sale and less about the safety of the vehicle or the customer. More

by TIM.SARBAUM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tom Delgott

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Jun 09, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for sharing your concerns, Tim. We take safety very seriously and want every customer to feel confident and secure with their vehicle. We’re sorry if your experience did not reflect that priority. Please feel free to reach out to us directly at (610) 436-5600 so we can better understand the situation and address any issues you encountered. Your safety and satisfaction are very important to us.

June 07, 2025

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Employee Rating

This is the fifth vehicle I have bought from Faulkner. Each time the treatment has been spectacular and there has been been real value for me in choosing Faulkner. More

by DMANDES565
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Jun 09, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your continued loyalty and support. We are honored to have earned your trust through five vehicle purchases. It means a great deal to us that you consistently experience exceptional service and find real value at Faulkner. We look forward to serving you again in the future. Enjoy your latest vehicle!

June 03, 2025

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Employee Rating

Brett was very efficient, knowledgeable and easy to work with. He was very clear on my needs More

by JOE.IAVARONE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Paden , Sarah

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Jun 03, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you, Joe! We're glad to hear Brett provided such efficient and knowledgeable service. It's great to know he clearly understood your needs and made the process easy. We appreciate your feedback and hope to work with you again in the future!

June 03, 2025

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Employee Rating

Brett and John were very nice and personable. Knowledgeable about my truck and my options. I didn’t feel like I was treated in a way that I needed to bring my husband! I have never been treated s More

by KESPOSITO28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Paden

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Jun 04, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, we really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

June 02, 2025

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Employee Rating

The entire experience was very enjoyable and without any pressure. Everyone was very pleasant and a pleasure to work with. More

by EJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tom Delgott , Chris

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Jun 03, 2025

Faulkner Buick GMC West Chester, INC. responded

Hi EJ. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

May 29, 2025

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Employee Rating

I had a great experience with Faulkner of West Chester! Keep up the great job! More

by DDETTERLINEB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Perry Bonifazi

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May 30, 2025

Faulkner Buick GMC West Chester, INC. responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

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