John Simonelli
John Simonelli at Faulkner Buick GMC West Chester, INC.
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John Simonelli

General Sales Manager

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.9
179 Reviews
4.9

179 Reviews

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179 Reviews of John Simonelli

March 13, 2025

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They offer great service. Prompt, knowledgeable and pleasant. Very reliable, clean and comfortable waiting room. More

by JONNAMCCOY
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Recommend Dealer
Yes

March 11, 2025

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Perry and everyone that helped us were excellent. They truly care about what the customer needs and wants. The customer service and positive and friendly atmosphere made me feel welcomed. I would cer More

by FELICECPARKER
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Recommend Dealer
Yes

Other Employees Tagged: Perry Bonifazi

Mar 13, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the amazing review! We're so glad to hear that Perry and the team provided excellent service and made you feel welcomed. It’s wonderful to know that their care and attention to your needs created a positive experience. We truly appreciate your recommendation and look forward to serving you again in the future!

March 11, 2025

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The entire staff was friendly, professional and very knowledgeable in their particular functional area - a joy to do business with. More

by MARKPIKE0319
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Recommend Dealer
Yes

Other Employees Tagged: Brett Paden, Rusty Miller

Mar 13, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the fantastic review, Mark! We're thrilled to hear that you had such a positive experience with our friendly, professional, and knowledgeable team. It's our goal to make every interaction a great one, and we're so glad we could do that for you. We truly appreciate your business and look forward to working with you again!

March 11, 2025

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Service at the dealership has been completely satisfactory and the workmanship produced excellent results, exceeding expectations. More

by ewchurchv
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Yes
Mar 13, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the wonderful feedback! We’re thrilled to hear that your experience with our service department exceeded expectations and that the workmanship met your standards. We truly appreciate your trust and look forward to continuing to provide you with excellent service in the future!

March 11, 2025

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Second vehicle purchased here and another great experience. Everything agreed to was done on time as promised. When arriving for appointments I was greeted promptly and without delay. Might be the More

by GREG@UNITEDTIRE.COM
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Recommend Dealer
Yes

Other Employees Tagged: Michael Strohmetz, Magali Declet , Corey in finance gets 5-stars too.

Mar 13, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your amazing review, Greg! We’re thrilled to hear that your second experience with us was just as great as the first. It’s awesome to know that everything went smoothly and that our team, including Mike, Magali, and Corey, made your car buying experience fast, friendly, and hassle-free. We truly appreciate your trust and look forward to helping you again in the future!

March 10, 2025

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Unbelievable knowledge and professionalism. They kept me in the know which was greatly appreciated. This is the only service team that ever handle the repairs on my trucks. More

by GTONY0
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Recommend Dealer
Yes
Mar 11, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the amazing review! We’re thrilled to hear that our team’s knowledge and professionalism stood out to you. Keeping our customers informed is something we prioritize, so it’s great to know you appreciated that. We’re honored to be the only team you trust with your truck repairs, and we look forward to continuing to provide you with excellent service in the future!

February 26, 2025

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Reliable local dealership in West Chester area. Good service, but make sure to call if you want a waiter appointment. Preferred over local dealership in DE, less crowded, better wait room. More

by Scott
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Recommend Dealer
Yes
Feb 26, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for sharing your feedback, Scott! We're happy to hear that you find our dealership reliable and prefer it over others in the area. We’re glad you enjoyed our service and the waiting area. We also appreciate the heads-up about calling ahead for appointments—great advice for others! We look forward to seeing you again soon and continuing to provide you with excellent service.

February 25, 2025

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This was a great experience. Thomas was excellent. You have a great working team. Keep up the amazing work guys. More

by LOGNA.GRAIG
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Recommend Dealer
Yes

Other Employees Tagged: Tom Delgott

Feb 26, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience, and we're glad Thomas could assist you so well. Our team strives to provide excellent service, and your feedback means a lot to us. We’ll be sure to keep up the great work! Thanks again for choosing us, and we look forward to serving you in the future!

February 23, 2025

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John spent time finding us the exact car. He also gave great advice about timing of this lease. We appreciated the time he took with us, and the effgliciency of the prpcess. More

by MARGIEWM
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Recommend Dealer
Yes

Other Employees Tagged: Tom Delgott , Justin in finance

Feb 24, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for sharing your experience! We're so glad to hear that John was able to find you the perfect car and offer valuable advice about the timing of your lease. We appreciate your kind words about the time he dedicated to helping you and the efficiency of the process. It's wonderful to know that we were able to make your experience a positive one! If you need anything else, don't hesitate to reach out. Enjoy your new car!

February 23, 2025

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Adam and Justin were great in helping me finalize everything I needed for my first car! More

by JHedger
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Recommend Dealer
Yes

Other Employees Tagged: Adam and Justin

Feb 24, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for sharing your experience! We're so happy to hear that Adam and Justin were able to help you with everything you needed for your first car. It’s always exciting to be part of that journey, and we’re glad they made the process smooth for you. Enjoy your new car, and if you ever need assistance in the future, we’re here for you!

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