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John Simonelli
John Simonelli at Faulkner Buick GMC West Chester, INC.
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John Simonelli

General Sales Manager

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.9
155 Reviews
4.9

155 Reviews

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155 Reviews of John Simonelli

January 02, 2025

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Employee Rating

This was the second purchase from Faulkner and Tom Delgott. Excellent experience, I travel 60 miles to deal with these folks. More

by JOHNPHILLIPS55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Delgott

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Jan 02, 2025

Faulkner Buick GMC West Chester, INC. responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

January 02, 2025

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Employee Rating

John and the dealership have always been great to work with. Very friendly and easy to deal with. They create product loyalty. More

by JED5218
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Strohmetz , Adam

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January 01, 2025

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Service department has always been top notch on all my vehicles that I have purchased at Faulkner GMC More

by ADAVIS2453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Delgott, Leslie Hurst, Rusty Miller

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Jan 02, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued trust and positive feedback! We're thrilled to hear that our service department has consistently provided top-notch care for all your vehicles. It's always our goal to offer exceptional service, and we’re glad to know we've met your expectations. We look forward to continuing to serve you and keeping your vehicles in great shape!

December 27, 2024

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Employee Rating

Faulkner GMC was very nice to me and my wife that sells person Perry was nice and also John the account manager More

by GENEO3564
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Perry Bonifazi

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Dec 30, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review! We're so glad to hear that both Perry and John provided you and your wife with excellent service. It's wonderful to know that you had a positive experience at Faulkner GMC. We truly appreciate your feedback and look forward to serving you again in the future!

December 14, 2024

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Employee Rating

Great people with attention to customer service and overall excellent customer experience. I would recommend this team to anyone that is looking for a new GMC product! More

by PETERS.JONATHANW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Magali Declet, Tom Delgott , Chris - Finance

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Dec 16, 2024

Faulkner Buick GMC West Chester, INC. responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

December 07, 2024

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I enjoyed my time with the sales person and staff. We were treated like family. More

by wallacemichael
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Magali Declet, Patrick Flynn

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Dec 10, 2024

Faulkner Buick GMC West Chester, INC. responded

Michael, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

December 02, 2024

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Employee Rating

I have known Leslie for many yrs. I was not a cust for awhile. Came back now w/my new vehicle. Service is as excellent as it was years ago. The general mgr, sales director, Magali m More

by Irene2b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Strohmetz, Leslie Hurst , Magali DeClet

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Dec 05, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your wonderful review! We’re so happy to hear that your experience has remained excellent over the years, and that Leslie, Magali, and the entire team were able to provide you with such great service. We truly appreciate your loyalty and are thrilled to have you back as a customer. It’s great to know you had a positive experience with the service tech and that everything was clearly explained to you. We look forward to continuing to serve you and ensuring you have another great experience with us!

November 23, 2024

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Employee Rating

Have been coming there a long time, Tom Delgott is the best, and I have bought a few vehicles from him More

by ADAVIS2453
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Delgott

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Nov 25, 2024

Faulkner Buick GMC West Chester, INC. responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

November 20, 2024

Dealership Rating
Employee Rating

The entire Dealership is always amazing. Especially Leslie in Service. You cannot put a price on trusting honest recommendations. More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Strohmetz, Leslie Hurst, Bernard Gunn

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Nov 25, 2024

Faulkner Buick GMC West Chester, INC. responded

Al, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

November 12, 2024

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Everyone was very prompt and curdious. Got me the truck I wanted. Easy doing business with. More

by Brendan Chandler
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Perry Bonifazi

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Nov 14, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, Brendan! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

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