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John Simonelli
John Simonelli at Faulkner Buick GMC West Chester, INC.
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John Simonelli

General Sales Manager

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.9
191 Reviews
4.9

191 Reviews

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191 Reviews of John Simonelli

April 05, 2025

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Fantastic Dealership, flew in from Charlotte to pick up our new car and everyone was amazing. If I ever bought another Buick it would be come from Faulkner, even if I had to spend 500 for a flight. Thanks More

by KEITHBULL5
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Magali Declet, Patrick Flynn

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Apr 07, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your kind words! We’re thrilled to hear that your experience with us was so positive, and we truly appreciate you choosing Faulkner Buick. It's wonderful that our team could make your car-buying journey so memorable, even with the long flight from Charlotte. If you ever need anything in the future, we’re here for you. Safe travels, and we hope to see you again!

April 01, 2025

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The service was great and John was great to work with. He explained everything in detail. More

by CLEARKAT9
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Magali Declet

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Apr 02, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the wonderful feedback! We're so glad to hear that John provided you with excellent service and took the time to explain everything thoroughly. We truly appreciate your kind words and look forward to assisting you again in the future!

March 30, 2025

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Everybody was great! Everyone worked very well together and everyone was very fast at there jobs very good experience for me buying my first new car ever More

by KROHKOLLC
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Recommend Dealer
Yes
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Mar 31, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your wonderful review! We're thrilled to hear that your first new car buying experience was a great one. It’s awesome to know that our team made everything smooth and fast for you. We’re honored to have been part of such an exciting moment and wish you many happy miles in your new car!

March 27, 2025

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Everyone we dealt with were pleasant, helpful especially on a Friday evening. The whole process was better than expected. More

by CHRISCUSICK
Recommend Dealer
Yes

Other Employees Tagged: Tom Delgott

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Mar 28, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for your great review, Chris! We're so glad to hear that our team was pleasant and helpful, especially on a Friday evening. It's wonderful to know that the whole process exceeded your expectations. We truly appreciate your feedback and look forward to assisting you again in the future!

March 23, 2025

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John made the car buying process very easy and worked hard to help us drive off in our new car the same day! More

by MSSHIRLEY
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson

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Mar 24, 2025

Faulkner Buick GMC West Chester, INC. responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

March 23, 2025

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Great experience, no pressure, straight forward discussions. I was happy I went to visit Faulkner. More

by JJB382
Recommend Dealer
Yes

Other Employees Tagged: John Simonelli

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Mar 24, 2025

Faulkner Buick GMC West Chester, INC. responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

March 22, 2025

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Everyone was extremely nice, patient, and easy to work with. It made for a stress free purchase decision. More

by IMSCOTT
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Magali Declet

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Mar 24, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the wonderful review, Scott! We're so glad to hear that our team made your car-buying experience stress-free and enjoyable. Patience and great service are what we strive for, and we're thrilled it helped you make a confident decision. We look forward to assisting you again in the future!

March 22, 2025

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Very friendly knowledgeable made me feel safe and comfortable. I was really nervous to go by myself and look for a car, but he was being taken advantage of or anything. I felt like they were really t More

by MCPEAK488
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 24, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for sharing your experience! We're so glad to hear that you felt safe, comfortable, and well taken care of during your car search. It's our goal to make sure every customer feels confident and supported, and we're happy that we could help you find the best car for you. If you ever need anything else, don't hesitate to reach out. Enjoy your new ride!

March 16, 2025

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Great dealer and great service! Experienced team with unbelievable customer care. They are the absolute best!! More

by GTONY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Strohmetz, Leslie Hurst, David Cutler, Dave McQuiston, Bernard Gunn, Rusty Miller, Luis Jimenez , Vince

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Mar 18, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the amazing review! We're so glad to hear that you had such a positive experience with our team. Providing exceptional customer care is our top priority, and it's great to know that it made such an impact on you. We truly appreciate your kind words and look forward to helping you again in the future!

March 14, 2025

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I had a very good time with this dealership and it’s workers. They tried their best to get me a deal that would help me and them. Easy to talk to and no scamming whatsoever. 10/10 would shop again! More

by Brian Edmondson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Delgott, Perry Bonifazi

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Mar 18, 2025

Faulkner Buick GMC West Chester, INC. responded

Thanks for the fantastic review, Brian! We're so glad to hear that you had a great experience with our team and felt comfortable throughout the process. We pride ourselves on being transparent and making sure everyone gets the best deal. We truly appreciate your trust and look forward to helping you again in the future!

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