John Shields

Bought my second Subaru (have 2019 Forester) and happy to say the second experience was as good as the first. I presented what i wanted in a deal including trade in and deal done in seconds. Was out the door say the second experience was as good as the first. I presented what i wanted in a deal including trade in and deal done in seconds. Was out the door quickly after learning all the aspects of my new Ascent. Bob Novotny and John Shields exceptional More

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I've bought 5 Subarus from this dealership over the last 7 years for my family. Happy with both the sales staff & service. Luis is new but shows great potential as a sales guy. He's genuinely interested in 7 years for my family. Happy with both the sales staff & service. Luis is new but shows great potential as a sales guy. He's genuinely interested in you which is the key for a good salesman. More

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Luis is such a wonderful person, great customer service, he went above and beyond. Took so many more steps for us. His personality is awesome, I know Luis will make so many others happy, also make it he went above and beyond. Took so many more steps for us. His personality is awesome, I know Luis will make so many others happy, also make it easy for them. Luis keep being the person you are, never change!!! So grateful ☺️. Thank Luis!!! More

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We wanted to give special thanks to Nathalie Larrea, John Shields, Moe Lakare and Matt Tannery at Concordville Subaru for going above and beyond. Our salesperson, Nathalie, drove over an hour away to retriev Shields, Moe Lakare and Matt Tannery at Concordville Subaru for going above and beyond. Our salesperson, Nathalie, drove over an hour away to retrieve our new car to make sure we could take possession according to our desired timeline. She was patient during our many visits and fielded a lot of questions. She is extremely knowledgeable about the various models and was always able to answer our questions or knew who to ask to get the answers. We were extremely confident in her skills. We were always greeted with a smile and she never placed any pressure on us to make a decision. We will refer Nathalie to all of our friends and family who are considering a Subaru. Sales Manager, John Shields, is another asset to Concordville. He was quick to jump in to help if Nathalie was tied up and helped immensely when we started to crunch the numbers. He is a gem. We met Operations Director, Moe Lamar, one evening and he again stepped in when we needed some things clarified. Lastly, Matt Tannery in the Finance Department was able to work with us on the finance end of things and did a great job explaining all of our options. He was clear and concise and we are so happy with the final price and financing. Concordville Subaru is a 10 out of 10 and we are looking forward to continuing our journey with them!! More

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I have found them easy to work with, when going in as a serious and prepared buyer. The service after the sale, has also been a smooth process. serious and prepared buyer. The service after the sale, has also been a smooth process. More

by mdonlon Verified Customer Verified Customer

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My Concordville Subaru experience was excellent. Natalie is an amazing young woman and she couldn’t have been more thorough. Her knowledge of the Subaru product line was flawless and I really lov Natalie is an amazing young woman and she couldn’t have been more thorough. Her knowledge of the Subaru product line was flawless and I really love the selling style introduction to delivery. It was the best experience I ever had acquiring a new vehicle. Oh yes, I was so pleased to have a total tour of Service and your lovely facility. Your entire staff was exceptional. Thank You, Marie F. Smith More

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Nathalie was amazing. She was so patient with us and listened to our needs and didn’t force anything. It was an easy process all around just a little long waiting to final She was so patient with us and listened to our needs and didn’t force anything. It was an easy process all around just a little long waiting to finalize the sale but that was not her fault just a busy day at the dealership. More

by cjdauphin Verified Customer Verified Customer

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Extremely friendly and professional. A true pleasure to work with. Our salesperson Nathali was excellent! A true pleasure to work with. Our salesperson Nathali was excellent! More

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You may already have my review. Tony, our salesperson was awesome. He was extremely helpful in aiding me in making great decisions. He was patient and informative. First I drove Tony, our salesperson was awesome. He was extremely helpful in aiding me in making great decisions. He was patient and informative. First I drove the outback and that was great. Then I test drove the Wilderness and I fell on love. John the manager was very personable and was a great help. He directed us to Tony. Keith who did our paperwork was really helpful and knowledgeable. I was impressed by the staff at Concordville. What a great team! More

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Great people and very helpful. Everyone was so nice. I got a great deal on my vehicle Everyone was so nice. I got a great deal on my vehicle More

by mikealvisi Verified Customer Verified Customer

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