John Shaw | Page 7

I purchased my car from Crown Acura over a decade ago and have used their service department for all maintenance and repairs. John Shaw is my Service Advisor. He has always been professional and has made s have used their service department for all maintenance and repairs. John Shaw is my Service Advisor. He has always been professional and has made sure that every experience has been exceptional! More

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Thank you so much John Shaw! Brought my RDX in for scheduled A1 service on 2 July and as always John was there to meet me and ensured my car was expedited to the service bay. Brought my RDX in for scheduled A1 service on 2 July and as always John was there to meet me and ensured my car was expedited to the service bay. John has been my service advisor since I first came to Crown Acura over 10 years now. His integrity shines through all he does. He is fantastic…always so helpful and extremely knowledgeable. For this service, John knew I’d be there waiting and kept me advised of the status and had my RDX ready to drive home in barely an hour! Truly appreciate all he did to make that happen. More

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I worked with John Shaw in the service department and he was very helpful and great to work with! Ann S-R was very helpful and great to work with! Ann S-R More

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I Always have great service for my Acura at Crown. Fast and convenient. Thank you, John! Fast and convenient. Thank you, John! More

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John is an excellent service advisory and makes the impossible, possible. I highly recommend John Shaw and Crown Acura! impossible, possible. I highly recommend John Shaw and Crown Acura! More

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John Shaw always accommodates my schedule and goes above and beyond to make sure my vehicle stays in great shape . This is the reason I have been able to keep it for so long ! and beyond to make sure my vehicle stays in great shape . This is the reason I have been able to keep it for so long ! More

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John Shaw to the rescue again! ! This time with my new 2024 RDX on 17 May. With all the construction going on in our area my RDX’s (I’ve had three over the past 12 years) have beco ! This time with my new 2024 RDX on 17 May. With all the construction going on in our area my RDX’s (I’ve had three over the past 12 years) have become “magnets” for picking up nails. Very frustrating. John’s assisted me with probably 6 different instances—a few only required a plug but the others required a new tire. This time, I had contacted John near to closing time concerning a weird thumping noise similar to a flat tire. Yet all the tire pressures were reading normal. John, wonderful as always, immediately said to bring it in and I said I’d be there first thing in the morning. Well, when I got in my RDX at 6am the pressure in my right front tire had dropped 2 points. So I knew there was a leak of some sort and fortunately made it from my home near St Pete Beach up to Crown Acura before the pressure dropped a couple more points. The “low tire pressure” sensor finally clicked on just as I was turning into the Acura service bay. John was right there to help me and checked out my tires. Sure enough he found a huge screw/bolt on my right front tire and promptly had my RDX in with the mechanic to see if tire could be plugged—unfortunately it was punctured too far to be salvaged. John was great about getting the service done quickly and I was back on the road within an hour! John is so courteous and always there for his clients. I’m grateful for so many times over the past 12 years to have had John help me with emergency repairs and regular maintenance. Thank you so much! More

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John has been our contact in service for almost 20 years. He has always been great to us and we appreciate him! Always super helpful and goes above and beyond for customers. He has always been great to us and we appreciate him! Always super helpful and goes above and beyond for customers. More

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John & Crown Acura are perfection. The entire experience once I enter the doors are nothing but professional, friendly, has such a homey feel. Thanks for everything always, Steph. The entire experience once I enter the doors are nothing but professional, friendly, has such a homey feel. Thanks for everything always, Steph. More

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Excellent service , John Shaw is always extremely professional and polite. Always a great experience working with him at Crown Acura professional and polite. Always a great experience working with him at Crown Acura More

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