John Shaw
John Shaw at Crown Acura

John Shaw | Page 6

Service Advisor

Crown Acura

18911 US Hwy 19 N
Clearwater, FL 33764

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5.0
641 Reviews

I have been a part of the Crown family since 1993, but I entered into the auto industry in 1990. I moved to Florida from New York in 1980. I have 2 beautiful children; Zachary, 8 and Mikayla, 5. In my free time I enjoy fishing, running, camping, working out, and the beach!

5.0

641 Reviews

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641 Reviews of John Shaw

October 06, 2024

Dealership Rating
Employee Rating

John Shaw was my service advisor on October 5, 2024. I had my vehicle towed there overnight with a flat tire. He was very punctual with his responses and promised to have me out the same day. He fulfill More

by dig2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Crown Acura responded

Thank you for leaving John this positive review and recommendation! We are happy to know that he fulfilled his promise and got you back on the road within three hours. Please do not hesitate to let us know how we may be of further service to you.

October 02, 2024

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Your service department is excellent. Particularly, John Shaw. His level of care and concern are most appreciated. Thank you. More

by bernadettehaase
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Oct 04, 2024

Crown Acura responded

Providing excellent service is so important to us here at Crown Acura and we are glad that John's efforts could meet your satisfaction! We are thrilled to know that his level of care and concern is appreciated. We wish you safe travels until we meet again!

October 02, 2024

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Quick and effective service. Explained services to be completed and future services required with costs. More

by Jamesdouvloscpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Crown Acura responded

James, Providing quick and effective service is so important to us here at Crown Acura and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they explained the services to be completed. We wish you safe travels until we meet again!

October 01, 2024

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Brought my TL once again for service with John Shaw. the car has over 250k miles - and still going strong because John makes sure to keep it in top shape. He's serviced that car since it was "born" as More

by Samsam22
Recommend Dealer
Yes
Oct 07, 2024

Crown Acura responded

Sam, We are grateful for you leaving John this flawless review! We are pleased to know that he was honest and friendly. We look forward to serving you again in the future when the time comes.

September 05, 2024

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Always provide Excelle service. JOHN SHAW is simply the best Always provide top notch service with a smile. Thank you More

by Bridget
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Recommend Dealer
Yes
Sep 10, 2024

Crown Acura responded

Bridget, We are grateful for you leaving John this wonderful review! We are thrilled to hear that John took excellent care of you and could provide you with top notch and thorough service. We are pleased to know that he is the best and always has a smile. Please drive safely and do not hesitate to let us know how we may be of further service to you.

September 04, 2024

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I have purchased and serviced two MDX's with Crown and have been extremely satisfied with my experience for both vehicles. John Shaw has been my go-to for service and has always provided me with knowledg More

by Paul S
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 10, 2024

Crown Acura responded

Paul, Thank you for leaving John this fantastic review and recommendation! We are glad to hear that John took amazing care of you and your Acura MDX needs. We are happy to know that he provided you with knowledgeable information and guidance as always. We appreciate your continued business with us. We look forward to continue serving you and your future automotive needs for many more years to come.

August 23, 2024

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Employee Rating

I got my vehicle serviced with the assistance of John Shaw. He is an awesome service representative. He provides you with accurate information and doesn’t have you do unnecessary work in your vehicle. Li More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2024

Crown Acura responded

Linda, Providing immaculate service is so important to us here at Crown Acura and we are glad that John's efforts could meet your satisfaction! We are thrilled to know that he was awesome and provided you with accurate information. We wish you safe travels until we meet again!

August 14, 2024

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Employee Rating

I’m very pleased with Crown Acura, specifically with the service and professionalism of John. I can trust him and the work they do on my car. Thank you! More

by Tampa199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2024

Crown Acura responded

Tampa199, We are grateful for you leaving John this stunning review! We are thrilled to hear that John took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that he was professional and you trust him. Please drive safely and do not hesitate to let us know how we may be of further service to you.

August 14, 2024

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Employee Rating

John Shaw is an excellent service advisor. I have always had good service for my car, including updates and he gets your car done as soon as possible when you wait. More

by Jenn P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2024

Crown Acura responded

Jenn, Providing impeccable and quality service is so important to us here at Crown Acura and we are glad that John's efforts could meet your satisfaction! We are thrilled to know that he was excellent. We wish you safe travels until we meet again!

August 02, 2024

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Employee Rating

We’ve bought three vehicles from Crown Acura. Always receive great value and service! John Shaw is exceptional as a Service Advisor; I highly recommend him! More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

Crown Acura responded

Bob, Thank you for leaving John this positive review and recommendation! We are glad to hear that John took great care of you and your automotive needs. We are happy to know that he was exceptional. Please do not hesitate to let us know how we may be of further service to you.

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