John Shaw | Page 8

John Shaw is amazing. He knows cars and even a brief description of the problem is enough. He'll point the techs to the right place and off they go. He's so friendly and h He knows cars and even a brief description of the problem is enough. He'll point the techs to the right place and off they go. He's so friendly and helpful, I love this dealership! More

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John Shaw helped us with a last minute service request. He is very helpful. Great service! He is very helpful. Great service! More

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Superb Courtesy Service On 19 February 2024, I brought my RDX in for the New Car Courtesy Service offered by Crown. John Shaw (as usual!) was fantastic and had everything ready for my appointment as he k my RDX in for the New Car Courtesy Service offered by Crown. John Shaw (as usual!) was fantastic and had everything ready for my appointment as he knew I planned to wait there. John’s been taking care of my service needs for over 10 years and I’m now on my third RDX. He made sure my RDX was moved immediately to the Service Bay and kept me updated. John had my car washed and vacuumed and ready for me to head home in just a little over an hour! John and the entire Crown Acura team are EXEMPLARY!! Thank you again! More

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John Shaw is excellent! Best customer service hands down. He's knowledgeable, takes time to explain the services and why they are required. He's professional and honest. I w Best customer service hands down. He's knowledgeable, takes time to explain the services and why they are required. He's professional and honest. I would never go elsewhere for service because of him. Thank you, John! More

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John Shaw was my advisor, he is very kind , knowledgeable, and professional, I highly recommend this dealership. knowledgeable, and professional, I highly recommend this dealership. More

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I'm very happy to have John Shaw as my advisor, he is very kind , knowledgeable, and professional, I highly recommend this dealership very kind , knowledgeable, and professional, I highly recommend this dealership More

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I’m glad this is the dealership on my area all the employees are very professionals starting from my advisor John Shaw, employees are very professionals starting from my advisor John Shaw, More

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I have being going to Crown Acura for over 20 years and when ever I contact John Shaw with an issue he is always ready to help. He is very pleasant to work with. He is honest, reliable. I always receive when ever I contact John Shaw with an issue he is always ready to help. He is very pleasant to work with. He is honest, reliable. I always receive great service. If you want the best service ever go to John. He is highly recommended. More

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John Shaw is excellent. He is very thorough and knowledgeable. I highly recommend their service group. I am always been happy with it He is very thorough and knowledgeable. I highly recommend their service group. I am always been happy with it More

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I have bought my cars from only Crown Acura for the last 29 years. This dealership makes everything easy from start to finish. The management and staff are all highly professional and excellent. Big shout o 29 years. This dealership makes everything easy from start to finish. The management and staff are all highly professional and excellent. Big shout out to Sophie Morris, the GM. She is more than fair and transparent. I so appreciate all of her efforts in making my sale a quick turnaround. Sophie is so nice and just wonderful to work with! Thank you! Also a shout out to John Shaw, my amazing go to service manager, who got the ball rolling for me. John is the best! Thank you! With the specific transaction, I worked with Mike Patton, who is extremely efficient, preparing all the paperwork ahead of time. Mike is professional and extremely pleasant to work with and more than accommodating.. He graciously helped me to clear stuff out of my old car. Not an easy task! He took care of every detail. I appreciate all of his extra efforts! Thank you! Lastly, I worked with Ashlee Proefke, the Business Manager. I cannot say enough good things about Ashlee! I have worked with her in the past, and found her to be incredibly knowledgeable and articulate about all of the programs that are available. With this transaction, it was no different. Ashlee always works hard to find the best deal for her customers. She is so wonderful and pleasant and easy to work with. Her excellence is unparalleled! I so appreciate all of her efforts in getting me an exceptional deal! As I stated above, I only buy cars from Crown Acura. And now you know why! I highly recommend Crown Acura in all aspects, from management to sales to service. They do it all with the highest level of professionalism and enthusiasm. You will never be disappointed! More

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