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John Shaw
641 Reviews
I have been a part of the Crown family since 1993, but I entered into the auto industry in 1990. I moved to Florida from New York in 1980. I have 2 beautiful children; Zachary, 8 and Mikayla, 5. In my free time I enjoy fishing, running, camping, working out, and the beach!
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641 Reviews of John Shaw
June 07, 2018
Rock Star John is really customer service oriented - he has helped me out with service updates and does so with a smile and terrific attitude. I appreciate tha John is really customer service oriented - he has helped me out with service updates and does so with a smile and terrific attitude. I appreciate that he wants to go above and beyond. It is always a pleasure to deal with him. More
by Fiona
June 02, 2018
John Shaw Excellent Service Working with John Shaw and the experienced Acura Service team has been a pleasure. Thank you John for providing an excellent and stress free service Working with John Shaw and the experienced Acura Service team has been a pleasure. Thank you John for providing an excellent and stress free service experience!! CLB More
by acura333
June 02, 2018
,Crown Visit Review Overall great dealership and my service rep., Tina Arendes, was very courteous and helpful. I have bought my last two cars at Crown Acura and have not Overall great dealership and my service rep., Tina Arendes, was very courteous and helpful. I have bought my last two cars at Crown Acura and have not been disappointed. More
by JMCortese
Other Employees Tagged: Tina Arendes
May 30, 2018
Amazing Service Center If you need any service done for your Acura or Honda, see John Shaw at Crown. Overall amazing experience, friendly, knowledgeable and very courteous If you need any service done for your Acura or Honda, see John Shaw at Crown. Overall amazing experience, friendly, knowledgeable and very courteous and accommodating. Followed up with me to reschedule when he knew a loaner car would not be available knowing I needed one. Over-the-top great stuff, hard to find good service today and John and his team make it happen! More
by teco2k
May 17, 2018
Thank you Gary Scott Thank you. I’m sorry there wasn’t a vehicle in stock that suited my very specific needs. I appreciate your sage advice and professionalism. I’m a lo Thank you. I’m sorry there wasn’t a vehicle in stock that suited my very specific needs. I appreciate your sage advice and professionalism. I’m a loyal Crown customer for 12 years. I’ll be back soon. More
by Adam___v
Other Employees Tagged: Gary Scott
May 14, 2018
Excellent as always I have always brought my RDX to Crown Acura for service. John Shaw is my Advisor and he has always taken great care of me. He is professional while I have always brought my RDX to Crown Acura for service. John Shaw is my Advisor and he has always taken great care of me. He is professional while also being personable and goes out of his way to be responsive to my needs and makes sure that I get discounts that I may be unaware of. He is definitely the best Service Advisor I have ever dealt with among several dealerships in my car buying years. . More
by bcrgrrl
May 14, 2018
Quick and easy service I came in early one morning with an issue with my oil pressure sensor. John got me in quickly, they replaced the faulty part and I was able to make an I came in early one morning with an issue with my oil pressure sensor. John got me in quickly, they replaced the faulty part and I was able to make an important appointment. John is thorough and professional, courteous and efficient. More
by Sugatop
May 13, 2018
Replacing my battery and saving my weekend Once again, John Shaw saved the day for me and my family! My car battery decided to die the Thursday before a weekend full of sports, field trips and Once again, John Shaw saved the day for me and my family! My car battery decided to die the Thursday before a weekend full of sports, field trips and Mother's Day! I stopped in after work on Friday afternoon to see if anyone could help me figure out why my car had died the night before and was continuing to not run properly. I had called the reservation line and they told me that my issues were considered an emergency issue and I could come in at any time. When I arrived, John gladly stopped what he was doing to hear my concerns and research the problem I was having with my car. He was able to diagnose that, in fact, it was a problem with my battery. He guided me to the waiting room while he and the service team researched the issue, found a solution and even found time to provide a complimentary car wash. This whole situation only took only about 1 hour. I appreciate John's constant professionalism and dedication to making my experiences at Acura as pleasant as I can remember at any dealership service department. When I have an issue with my car, I know that John will always help me find a solution. More
by Nosnibor
May 05, 2018
Great Service Experience John Shaw John Shaw, You've provided me with professional and excellent service for over 10 years. I would recommend you to all, you rock!! Thanks,CB John Shaw, You've provided me with professional and excellent service for over 10 years. I would recommend you to all, you rock!! Thanks,CB More
by acura333
May 02, 2018
Purchase of a new RDX Acura Charles Johnson and John Shaw were knowledgeable, professional and a pleasure to work with in the purchase of my new Acura. Being friendly both enhan Charles Johnson and John Shaw were knowledgeable, professional and a pleasure to work with in the purchase of my new Acura. Being friendly both enhanced the purchase experience. More
by Satisfiedcustomer
Other Employees Tagged: Charles Johnson
