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John Shaw
641 Reviews
I have been a part of the Crown family since 1993, but I entered into the auto industry in 1990. I moved to Florida from New York in 1980. I have 2 beautiful children; Zachary, 8 and Mikayla, 5. In my free time I enjoy fishing, running, camping, working out, and the beach!
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641 Reviews of John Shaw
October 12, 2020
Today was my first visit for my MDX maintenance check. I was a bit worried knowing that these things can take all day. But from the time I walked in the door Mr. John Shaw in the customer service department was a bit worried knowing that these things can take all day. But from the time I walked in the door Mr. John Shaw in the customer service department made sure to 1. Make me feel at home 2. Treat me as a valued customer and 3. Have me in and out within 45mins. This was a free service that was being done and John treated me as if I had just bought the car lot. I will always request him moving forward. With over 25 years of experience it showed that he knows how to value his customers. Thank you John and Crown Acura for making this the BEST dealership experience I have ever had. More
by Julian.phillips8352
October 04, 2020
Our family has purchased 6 Acura’s from Gillian Barnes and recently purchased my second MDX from Gillian. As always, Gillian is absolutely amazing to work with. She is extremely knowledgeable, friendl and recently purchased my second MDX from Gillian. As always, Gillian is absolutely amazing to work with. She is extremely knowledgeable, friendly and accommodating. She always makes the experience as easy as it can be. Only place and sales person we will buy a car from. More
by Baitzmotel
Other Employees Tagged: Gillian Barnes , Lora Calhoun, Keith in Finance
September 30, 2020
Wow is all I have to say! John Shaw was so helpful! I called about my radio reset code and he glady advised me to come in so he can help. He helped me get my radio back on in my 2008 Acura TL within seco called about my radio reset code and he glady advised me to come in so he can help. He helped me get my radio back on in my 2008 Acura TL within seconds! Thanks John! I will be back! More
by Jessicaolenik2
September 28, 2020
Always friendly, service is quality and fairly priced. Dropped in, no Appointment scheduled, had a blown fuse. Though I would have to wait!? Was fixed in 15 minutes, and..... no charge. Crown A priced. Dropped in, no Appointment scheduled, had a blown fuse. Though I would have to wait!? Was fixed in 15 minutes, and..... no charge. Crown Acura, excellent dealership and service great. Thanks, John Shaw. More
by Johnreynolds263
Other Employees Tagged: John shaw
September 18, 2020
Crown Acura always treats me like royalty at every service visit. From their friendly staff, to the complimentary coffee, to their convenient courtesy ride. They even washed and vacuumed my vehicle! J service visit. From their friendly staff, to the complimentary coffee, to their convenient courtesy ride. They even washed and vacuumed my vehicle! John always makes the service appointment a pleasant experience. I look forward to going to the dealership where I know me and my vehicle are in good hands! More
by Jen
August 29, 2020
I have been using Crown Acura for over 20 years. They continue to give the best service & care to me & my family. I would recommend Gillian Barnes & Acura to my friends. family & clients. Thank you Gill continue to give the best service & care to me & my family. I would recommend Gillian Barnes & Acura to my friends. family & clients. Thank you Gillian & Crown Acura More
by gkholman
Other Employees Tagged: Gillian Barnes
August 07, 2020
Outstanding Service and Professionalism I have been buying my cars from Crown Acura for the last 25 years (starting with my first Integra in 1995), and I think that alone is a testament to t I have been buying my cars from Crown Acura for the last 25 years (starting with my first Integra in 1995), and I think that alone is a testament to the exceptional quality and service that is consistently provided by both the sales and service teams at Crown Acura. I just purchased my 6th Acura from Crown Acura, a 2020 RDX. From day one, I have had the amazing good fortune of working with John Shaw as my service advisor. I honestly cannot say enough good things about John. His professionalism, expertise, diligence, expansive knowledge, and outstanding level of customer service are second to none! He is readily accessible when needed and strives to do his best for the customer in all situations. Plus, he is also such a nice guy, fun to talk to, and always has a smile on his face! John's extra efforts to assist the customer consistently go above and beyond. And as the service department is typically the ongoing face of an organization, John epitomizes all that is right in this crazy world and I thank God for him! John truly is an asset to Crown Acura and, in large part, the reason why I keep coming back to Crown for all my cars! I know that John is a highly regarded professional in his field, but I hope his management team takes note of all his positive reviews, as he has earned each and every one of them!!! :-) As usual, excellent job, John, and much appreciated!!!! More
by Roxy
August 03, 2020
Great service at Crown Acura My Acura was over due for an oil change and I had just received a recall for a fuel pump. John Shaw has been my go to service man for my last 7 Acura My Acura was over due for an oil change and I had just received a recall for a fuel pump. John Shaw has been my go to service man for my last 7 Acuras. He's very conscientious and helps me out with all my car needs. He scheduled me to get both services done at the same time and I was in and out in record time. Thanks John. More
by Seminole
